• Serve as the primary relationship manager for assigned carrier accounts, ensuring service delivery aligns with client expectations, account instructions, and performance standards • Build and maintain strong working relationships with carrier partners, internal operations leaders, recruiting teams, field leadership, and independent adjusters • Oversee the operational performance of the 1099 independent adjuster network supporting assigned accounts, including readiness, deployment alignment, service quality, responsiveness, and compliance with program expectations • Partner with recruiting, onboarding, licensing, credentialing, and operations teams to ensure independent adjusters are properly vetted, aligned, and assignment-ready • Monitor key service indicators such as cycle time, file quality, responsiveness, coverage of territories, deployment effectiveness, and client satisfaction • Identify service gaps, performance issues, or capacity concerns and implement corrective actions, escalation plans, or staffing recommendations as needed • Support account growth and retention by ensuring consistent execution, proactive communication, and strong service recovery when issues arise • Coordinate with internal stakeholders to align 1099 deployment strategy with carrier needs, catastrophe demand, specialty lines, and regional claim volume • Review trends across assigned accounts and independent adjuster performance to recommend process improvements, network enhancements, and operational efficiencies • Assist in establishing and maintaining service standards, operating procedures, and communication protocols for carrier accounts and contractor-supported claim activity • Support reporting, business reviews, and performance updates for internal leadership and carrier clients • Promote adherence to applicable licensing, documentation, confidentiality, compliance, and contractual requirements across the independent adjuster network • Act as an escalation point for service concerns, contractor performance matters, or account-level operational issues • Contribute to strategic planning around account expansion, field resources, contractor coverage, and service model optimization

• Utilize advanced cardiac clinical knowledge to review, evaluate, and coordinate treatment plans involving cardiovascular conditions, cardiac procedures, and related medical care. • Monitor recovery progress and treatment outcomes for injured workers with cardiac injuries, diagnoses, or comorbidities. • Collaborate with treating physicians, cardiologists, healthcare providers, employers, adjusters, and injured workers to support optimal medical and return-to-work outcomes. • Evaluate medical necessity and appropriateness of cardiac treatment plans utilizing evidence-based treatment guidelines and clinical best practices. • Identify barriers to recovery specific to cardiac conditions and develop appropriate intervention strategies. • Educate injured workers regarding cardiac diagnoses, treatment recommendations, medication compliance, lifestyle modifications, and recovery expectations as appropriate. • Review medical records, treatment plans, diagnostic testing, and provider recommendations. • Encourage injured worker participation in treatment and recovery plans. • Evaluate return-to-work capabilities and discuss restrictions with providers and employers. • Obtain and review job descriptions to assist providers in determining appropriate work capacity. • Coordinate modified duty and transitional return-to-work opportunities when medically appropriate. • Adhere to state treatment guidelines, evidence-based protocols, account requirements, and organizational standards. • Monitor compliance with ODG, ACOEM, state-specific treatment guidelines, and utilization criteria as applicable. • Identify cases requiring utilization review, physician review, pre-certification, pre-authorization, concurrent review, or retrospective review. • Track treatment outcomes, disability durations, and return-to-work progress. • Maintain timely, accurate, and thorough case documentation within electronic case management systems. • Ensure compliance with HIPAA and all applicable state and federal privacy regulations. • Serve as a patient advocate while maintaining legal, ethical, and regulatory standards. • Participate in quality improvement initiatives, client meetings, and team collaboration activities as needed. • Assist with training, mentoring, and knowledge-sharing opportunities when appropriate. • Perform additional duties and special projects as assigned.

• Track ticket status in Jira, flag blockers and outdated items; • Maintain dependency notes and follow up on open action items; • Help coordinate cross-functional launches by monitoring readiness across teams; • Prepare agendas and materials ahead of recurring meetings; • Write meeting summaries and distribute action items; • Draft weekly status updates for stakeholder channels; • Keep Confluence pages current — process docs, decision logs, launch notes; • Structure notes from syncs into reusable documentation; • Conduct ad-hoc research (competitors, market, user flows); • Synthesize feedback into structured input for product prioritization; • Collect and structure feedback from team syncs and stakeholder discussions; • Identify recurring themes and prepare input for product backlog and prioritization; • Help track delivery metrics and flag friction points across the product workflow.

Role Description Da unser Amazon-Geschäft stetig wächst, suchen wir einen erfahrenen Amazon Advertising Manager (PPC), der unsere Werbekampagnen eigenverantwortlich betreut und kontinuierlich optimiert. - Eigenverantwortliche Betreuung unserer Amazon-Advertising-Konten - Erstellung, Optimierung und Skalierung von Sponsored Products-, Sponsored Brands- und Sponsored Display-Kampagnen - Kontinuierliche Optimierung von ACOS, TACOS, ROAS und Profitabilität - Keyword-Recherche sowie Suchbegriffsauswertungen - Analyse von Wettbewerbern und Identifikation neuer Wachstumspotenziale - Entwicklung neuer Kampagnen-, Gebots- und Skalierungsstrategien - Laufende Erfolgskontrolle anhand relevanter KPIs - Regelmäßige Abstimmung mit unserem E-Commerce-Team Qualifications - Praktische Erfahrung im Amazon Advertising - Kenntnisse in Sponsored Products, Sponsored Brands und Sponsored Display - Sicherer Umgang mit Kennzahlen wie ACOS, TACOS, ROAS, CTR und CPC - Analytische und strukturierte Arbeitsweise - Eigeninitiative und hohe Zuverlässigkeit Benefits - Flexible Zusammenarbeit auf Teilzeitbasis oder als Freelancer - 100 % Remote möglich - Flexible Arbeitszeiteinteilung - Eigenverantwortliches Arbeiten mit viel Gestaltungsspielraum - Schnelle Entscheidungswege und direkte Kommunikation - Langfristige Zusammenarbeit in einem wachsenden E-Commerce-Unternehmen Company Description Picmondoo ist ein junges & dynamisches E-Commerce-Unternehmen mit Sitz in Langweid am Lech bei Augsburg. Wir entwickeln und vertreiben hochwertige DIY-Produkte – hauptsächlich über unseren eigenen Onlineshop, aber auch international über Amazon. Der Versand erfolgt aus unserem eigenen Lager, unterstützt von einem engagierten Team mit rund 20 Mitarbeitenden.