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Document Specialist
Location
United States
Posted
3 days ago
Salary
$19 - $25 / hour
Seniority
Junior
Job Description
Document Specialist
InfoTrack US
• Handle customer inquiries and escalations, as well as collaborating with customer support, customer success managers, and field affiliates, with specific focus on timely deployment and status updates, accuracy of work orders, and responsiveness • Achieve stated productivity goals and generate daily/weekly reports for management on individual metrics as required • Develop and constantly improve systems for tracking orders and responsibilities for maximum efficiencies for our customers
Job Requirements
- Productivity – process-driven experience with ability to adapt and change; ability to multi-task and adapt to new processes crucial
- Legal /Litigation Background – 1-2 years (or more) of legal/litigation support or similar experience (California experience preferred)
- Problem-Solving and Poise – ability to multi-task and problem-solve; also, exercise patience and remain calm in stressful situations
- Customer Focus – experience in keeping the customer (whether external or internal) as a constant element in decision-making
- Technology – solid computer and technical skills (experience with Outlook/Microsoft Office suite and Adobe Acrobat imperative; Slack and Service Cloud a big plus)
- Quality – high degree of detail and accuracy, learns from mistakes so that they never re-occur; reliability a huge factor as well
- Communicator – strong verbal and written communication skills
- Attitude – having a positive outlook and a sense of humor to deal with the inevitable frustrations is a plus
- Must reside in the United States
Benefits
- Excellent health, dental, and vision plans
- 401k match
- 20 days of paid time off
- More competitive benefits
- Work with a knowledgeable, high-achieving, experienced, and fun team
- Be part of a culture obsessive about learning, development, and career growth
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• Responsible for examining and analyzing documents to ensure accuracy, compliance, and relevance in legal or regulatory contexts • Review and assess large volumes of documents for relevance, privilege, confidentiality, and compliance with legal or regulatory standards • Prepare and maintain document databases, tracking systems, and metadata for efficient retrieval and review • Assist in preparing legal briefs, discovery requests, and depositions by organizing and summarizing relevant information • Identify and redact sensitive or privileged information to protect client confidentiality and meet legal requirements • Compile detailed reports summarizing findings, recommendations, and any issues identified during the review • Liaise with legal teams, compliance officers, and other departments to clarify requirements, retrieve missing documents, and resolve discrepancies • Use e-discovery software to filter, search, and categorize documents • Will perform other duties and responsibilities as needed.
• Receives, reviews, collates, and submits claim documents and medical records through electronic processes, with accuracy and integrity, ensuring HIPAA compliance. • Faxes claim documents, with accuracy and integrity, ensuring HIPAA compliance. • Renames electronic files of scanned mail received, ensuring it is stored in the appropriate client/patient folder. • Claim Data Entry, Such as... Retyping UB-04 and HCFA 1500s • FACS/Artiva account notation • Consequence to errors in judgment are critical (HIPAA violation fines and penalties, lost revenue for hospital client)
• Review and file legal documents using internal systems and email • Participate in ongoing training to expand knowledge of industry and process • Investigate discrepancies as they arise • Complete additional projects as assigned
Source Document Specialist
CAREWe work to fight poverty and achieve social justice by empowering women and girls. www.CARE.org
• Care Access Research is currently looking to hire a full time, remote, Source Document Specialist. • The Source Document Specialist will be responsible for creating, maintaining, and controlling accurate versions of source documents (eSource or paper) for each clinical trial to substantiate trial activities. • All source documents will follow GCP Guidelines and 21 CFR Part 11 Compliance in addition to Care Access Research internal SOP. • Initial creation of e-Source with use of all available protocol specific documents to design source documents that are accurate and complete and to ensure that the source document is equipped to record all the required data for a clinical trial. • Create paper source templates, worksheets, supplemental source for visits based on detailed review of protocol-defined exams, tests, evaluations, and assessments. • Review draft source and ensure it is accurate and complete and to ensure that the source document is equipped to record all the required data for the trial. • Coordinate initial source review and update process. • Maintain version control of all source documents. • Update current source as needed per protocol amendments. • File, maintain, distribute, organize, and archive source for each clinical trial. • Manage daily communication with Site staff and other internal departments.




