• Design, implement, and manage Azure infrastructure using Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Bicep. • Automate cloud deployments and manage resources using Azure DevOps pipelines, scripts, and other automation tools. • Monitor and optimize the performance, scalability, and cost of Azure services. • Create, maintain, and enhance CI/CD pipelines for applications and services hosted on Azure. • Collaborate with development teams to integrate code repositories, build processes, and deployment automation. • Ensure proper version control and release management practices are followed. • Manage and maintain Linux servers, ensuring high availability, security, and performance. • Perform regular system updates, patches, and configuration management using tools like Ansible, Puppet, or Chef. • Troubleshoot and resolve system-related issues, including networking, security, and application performance. • Implement and enforce security best practices for both Azure cloud services and Linux servers. • Conduct regular security assessments and audits, applying patches and updates as necessary. • Ensure compliance with relevant regulations and industry standards. • Work closely with development, QA, and operations teams to streamline processes and improve efficiency. • Provide support for production systems, including on-call rotations as needed. • Document processes, configurations, and best practices for both Azure and Linux environments.

• Design, implement, and manage Azure infrastructure using Infrastructure as Code • Create, maintain, and enhance CI/CD pipelines for applications • Manage and maintain Linux servers, ensuring high availability • Implement and enforce security best practices for Azure cloud services and Linux servers

• Cloud & Systems Troubleshooting: Solve complex performance bottlenecks by navigating the entire stack - from GNU/Linux kernel tuning and networking (TCP/IP, DNS) to modern AWS architectural trends. You understand how cloud-native abstractions interact with the underlying hardware and never stop at a "restart" but have the tenacity to find the true root cause. • Performance Engineering: Partner with developers as a peer to architect and execute rigorous load and stress tests. You take ownership of the results, helping teams refactor code or infrastructure to ensure we stay up when traffic spikes. • Infrastructure as Code: Maintain and scale our platform using Terraform. (Experience with Pulumi is welcomed). • FinOps as a Product: Treat "Cost" as a primary engineering metric. You will lead cloud cost optimization, ensuring every dollar spent translates to performance and reliability. • Modern Observability: Stay ahead of the curve on observability practices. You will ensure we have deep, actionable visibility across our services, regardless of the underlying tool (Datadog, OpenTelemetry, etc.). • Engineering Culture: Act as a force multiplier. You build "paved roads" and self-service tools that allow developers to own their reliability without the friction. Work closely with Engineering, Product, Project Managers and CX to troubleshoot time-sensitive production issues. You act as a mentor, sharing knowledge to raise the collective expertise of the entire organization.

• Own and operate a production cloud platform running on Microsoft Azure and Cloud Foundry (or comparable platforms) • Ensure availability, performance, and reliability across infrastructure and platform components • Serve as the primary escalation point for platform-level incidents • Lead incident response, root cause analysis, and post-incident remediation • Use modern monitoring, alerting, and AI-assisted observability tools to improve detection, diagnosis, and resolution of incidents • Drive continuous improvements to reduce operational risk, after-hours incidents, and manual intervention • Own certificate and secrets lifecycle management, including TLS automation and secure secrets handling (e.g., CredHub, Vault) • Ensure secure and compliant practices around identity, access, and credential management • Partner with engineering teams to embed security and reliability best practices into platform workflows • Automate common operational tasks using Bash and/or PowerShell • Support and extend infrastructure-as-code using Terraform and/or Bicep • Improve platform consistency and repeatability through Git-driven, automation-first workflows • Leverage AI-assisted tooling to support scripting, troubleshooting, and operational documentation • Support PCI and other compliance activities, including technical control implementation, audit support, and remediation tracking • Maintain clear runbooks, diagrams, and documentation to enable repeatable operations and knowledge transfer • Partner with internal teams and external auditors to support compliance requirements • Work closely with application engineers, junior SRE/support staff, and vendor partners • Provide technical guidance and mentorship to junior teammates • Act as a trusted partner to engineering teams on reliability, performance, and operational readiness