• Manage customer billing and invoicing in Maxio, including new subscriptions, renewals, upgrades, and credits, ensuring invoices are accurate and issued on time. • Own accounts receivable collections: monitor the AR aging report, proactively call and email customers to collect overdue balances, negotiate payment timelines, and escalate issues to the Director of Finance when needed. • Support accounts payable: process vendor invoices, manage approvals, prepare payment runs, and handle supplier queries. • Perform day-to-day bookkeeping in Xero: bank and credit card reconciliations, journal entries, and general ledger maintenance. • Support the month-end close process: reconciliations, accruals, prepayments, and supporting schedules. • Keep billing and customer data consistent across Maxio, Xero, and HubSpot, flagging and resolving discrepancies. • Respond to customer billing queries promptly and professionally, protecting both revenue and customer relationships. • Assist with audits, VAT and tax filings, expense management, and ad hoc finance projects as directed by the Director of Finance.

Role Description Omada has a dedicated AI Transformation & Enablement organization focused on embedding AI directly into how business functions operate. This team deploys senior engineers directly into functions to partner with teams, understand their workflows, and build production AI systems that drive measurable business impact. Finance is the next major deployment. As the Sr. Forward Deployed Engineer supporting Finance, you will operate as the embedded AI engineering partner for the Finance organization: - Attend planning reviews, close cycles, forecasting discussions, operational reviews, and executive preparation processes. - Understand how Finance operates today and how AI can transform it tomorrow. - Own each agent end-to-end: from discovery and prototyping to shipping, monitoring, and iterating. You will partner closely with the Sr. Director, Strategic Finance, who owns the Finance AI roadmap and business prioritization, while remaining part of Omada’s AI Transformation & Enablement engineering organization. This role is highly cross-functional and combines elements of: - AI engineering - Systems integration - Workflow automation - Product thinking - Business partnership - Organizational enablement You will design, build, deploy, monitor, and continuously improve AI-powered systems that help Finance teams operate more efficiently, improve accuracy and consistency, accelerate decision-making, and scale institutional knowledge. The systems you build will operate within a highly regulated and compliance-sensitive environment that includes SOX, HIPAA, security, and data governance considerations. Qualifications - 5+ years of experience building and deploying software, data, automation, or AI-powered applications. - 2+ years of recent hands-on experience building LLM-based or AI-enabled systems in production environments. - Strong experience designing AI workflows including retrieval systems, orchestration patterns, tool usage, evaluation frameworks, and multi-step reasoning systems. - Strong proficiency in Python and experience building production-quality backend services, APIs, integrations, and automation workflows. - Experience integrating enterprise systems and operational data into AI-enabled workflows. Requirements - Experience working with enterprise business systems such as ERP, planning, financial, or operational platforms. - Experience designing retrieval or contextual knowledge systems across large document and metric corpora. - Familiarity with structured and unstructured enterprise data environments. - Understanding of operational monitoring, evaluation, and observability concepts for AI systems. - Excellent communication and stakeholder management skills. - Proven ability to partner directly with non-technical teams and translate business workflows into scalable technical solutions. - Experience enabling business users through training, documentation, and operational coaching. - Comfortable operating within highly cross-functional and rapidly evolving environments. Benefits - Competitive salary with generous annual cash bonus. - Equity grants. - Remote first work from home culture. - Flexible Time Off to help you rest, recharge, and connect with loved ones. - Generous parental leave. - Health, dental, and vision insurance (and above market employer contributions). - 401k retirement savings plan. - Lifestyle Spending Account (LSA). - Mental Health Support Solutions. - ...and more!

• Support the annual budget and lead periodic forecast, and long-range planning cycles, including calendars, templates, assumptions, and consolidation of results. • Serve as a key FP&A business partner to function heads, managing departmental budgets and surfacing variances, risks, and opportunities versus plan. • Own Adaptive Planning administration and enhancement, including model maintenance, data integrity, dashboards, reporting, user support, and process improvements. • Prepare monthly and quarterly actual-to-budget reporting, variance analysis, and management reporting packages, ensuring alignment across NetSuite, Adaptive Planning, and budget owners. • Support commercial FP&A activities related to launch readiness, including analysis of sales force expenses, market access, patient services, T&E, fleet, distribution/3PL, revenue, gross-to-net, inventory, and COGS. • Provide financial analysis for business cases, scenario planning, and resource allocation discussions across R&D, G&A, and commercial functions, delivered in clear, executive-ready materials. • Help build scalable FP&A processes, reporting standards, and planning governance appropriate for a SOX-compliant public company environment.

• Provide strategic guidance on industry trends, technology, and market opportunities • Support evaluation of potential investments and emerging startups • Introduce high-quality founders, investors, and ecosystem partners • Mentor and advise founders within the 16VC portfolio • Contribute to the development of 16VC’s investment theses and ecosystem initiatives