• Lead the onboarding and implementation of product analytics platforms, primarily Mixpanel. • Understand customers’ products, business models, growth objectives and analytics maturity. • Design and review tracking plans, event structures, user properties and measurement frameworks. • Help customers define meaningful KPIs and establish reliable product analytics practices. • Build and optimise dashboards, reports, funnels, cohorts and retention analyses. • Analyse user journeys, activation, conversion, engagement, retention and churn. • Identify behavioural patterns, friction points and growth opportunities within customer products. • Turn data into clear, actionable insights and recommendations for product, growth and leadership teams. • Deliver regular insight sessions, workshops, business reviews and strategic presentations. • Advise customers on experimentation, segmentation, lifecycle analysis and data-driven product development. • Support customers in improving analytics adoption across their organisations. • Own the customer relationship from onboarding through adoption, renewal and expansion. • Build strong, trusted relationships with product, growth, marketing, data and executive stakeholders. • Create success plans based on each customer’s objectives, priorities and expected outcomes. • Track platform usage, customer health, adoption and engagement. • Proactively identify risks, blockers and opportunities before they become urgent. • Coordinate technical, commercial and strategic conversations across Omtera, the customer and software partners. • Manage customer communications, expectations, escalations and follow-up actions. • Lead quarterly or periodic business reviews and demonstrate the value delivered through the partnership. • Support renewal processes and identify relevant upsell and cross-sell opportunities. • Work closely with Omtera’s sales, solutions and technical teams to deliver a seamless customer experience. • Support customers across multiple countries and time zones. • Collaborate with teams from leading global software companies. • Represent Omtera in customer meetings, workshops, partner sessions and industry events. • Occasionally travel internationally for strategic customer meetings, workshops and partner events.

• Guide clients in redefining critical reporting and analytics to use new Kraken data • Advise clients, including senior leadership, on developing a high-performing data organization • Strategically define and prioritize client data needs to influence the data product roadmap • Partner with engineering to deliver new data features and requirements • Train Kraken’s broader client delivery team on effective data questions

CAPCO POLAND * We're looking for Poland-based candidates. * This role is hybrid and may require working from the office in Warsaw. At Capco Poland, we're not just another consultancy—we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we partner with the world's leading financial institutions to solve complex business and technology challenges across banking, payments, capital markets, wealth, and asset management. We're looking for analytical minds eager to grow their careers at the intersection of finance, data, and technology. As a Junior Murex Reporting & Data Analyst, you'll join projects for global investment banks, helping deliver reporting solutions that support Front Office, Risk, Finance, and Operations teams. You'll work with one of the world's leading capital markets platforms while building expertise in financial products, data analysis, and reporting. What You Will Do: - Analyze and validate capital markets data used for business, risk, and regulatory reporting - Build and maintain reports and dashboards using data from the Murex platform - Support data extraction, reconciliation, and quality assurance activities - Translate business reporting requirements into functional reporting solutions - Work with large datasets to identify trends, inconsistencies, and data quality issues - Collaborate with Front Office, Risk, Finance, and Operations teams to deliver accurate and timely reporting - Participate in testing and validation of reporting solutions as part of transformation projects for Tier 1 banks - Learn Murex reporting capabilities, data models, and reporting workflows What You Bring: - 1+ years of experience in Data Analysis, Reporting, Business Intelligence or a related field - Strong technical skills with a focus on data manipulation, analysis, and problem-solving - Solid experience with Excel (advanced functions, data handling) and working with large datasets - Good knowledge of SQL for querying, transforming, and analyzing data - Experience with reporting or data visualization tools such as Power BI or Tableau - Understanding of data structures, data flows, and basic data modeling concepts - Strong attention to detail and ability to troubleshoot data and reporting issues - Ability to communicate effectively with both technical and business stakeholders - Curiosity and willingness to learn about financial markets and capital markets technology Nice to Have: - Understanding of financial instruments, trade lifecycle, or capital markets concepts - Familiarity with XML, APIs, or other data exchange formats - Exposure to capital markets platforms such as Murex, Calypso, Kondor, or similar solutions - Basic scripting skills (e.g., Python) for data processing or automation What we can offer: - Contract of employment. - Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance). - Access to 3,000+ Business Courses Platform. - A work culture focused on innovation and creating lasting value for our clients and employees. - Daily communication in English, mainly in contact with foreign stakeholders and peers. - Ongoing learning opportunities to help you acquire new skills or deepen existing expertise. - Being part of the core squad focused on the growth of the Polish business unit. - A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients. The recruitment process: - Screening call with the Recruiter - Competencies interview with Capco Hiring Manager - Feedback/Offer Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter. #LI-HYBRID

Role Description The IT Solution Architect for our Commercial & Sales Enablement - Data & Analytics team will own and evolve the data and solution architecture supporting consolidated enterprise reporting, while translating business needs into reliable technical roadmaps and implementation patterns. They will develop and support data warehouse and batch-processing capabilities; design solution architecture; guide delivery teams; ensure stability, accuracy, and standards alignment. - Understanding of a specific product or group of internal systems/software. - Develop, maintain, optimize, and support in-house data warehousing systems used for consolidated sales, freight, unit track, and related enterprise reporting. - Extract and receive data from disparate manufacturing and business systems, including ordering, invoicing, production, shipping, AR/AP. - Manage and support master data systems used for commercial reporting. - Transform data into consistent warehouse formats for downstream consumers and ensure data outputs remain aligned with system architecture. - Monitor batch jobs and data movement, troubleshoot issues, and intervene to keep processing timely, accurate, and stable. - Knowledge of agile principles and development practices. - Strong communication, collaboration, and team skills (with both tech and business stakeholders). - Deep understanding of the current and future technology architecture, including inter-operability of technologies. - Defines technical direction and architecture patterns to managed service provider (MSP) product/delivery teams. - Translates business requirements into solution architecture and technical roadmaps. - Collaborates with product/delivery teams on user stories and solution design decisions. - Assesses technology trends, product performance, and ensures adherence to architectural standards. - Partners with architects, stakeholders, and MSP to align solutions and complete projects. - Coaches developers and engineers while acting as the technical knowledge expert for the product. - Coordinates with Enterprise Architects and Platform Architects to ensure solutions adhere to target state designs and standards. Qualifications - Degree in Computer Science or technical equivalent degree or experience. - Excellent technical understanding of the primary technology that they are responsible for. - Good knowledge of industry trends and best practices. - Able to work in an unstructured, changing environment. - Ability to analyze, synthesize and communicate, verbally and in writing, abstract concepts. - Typically has 5 to 10 years of IT experience with the majority in their primary platform of responsibility. - Good knowledge of Agile and waterfall methodologies and corresponding platforms such as ADO. Requirements - Requirements Analysis. - Design & Documentation. - Technology Evaluation. - Collaboration & Communication. - Technical Leadership. - Risk Assessment & Mitigation. - Quality Management. - Continuous Process Improvement. Technical Skills - Data Platforms: RDBMS, Oracle backend, MS SQL Server/T-SQL extraction sources, file server storage. - Ability to learn newer platforms, such as Microsoft Fabric. - Data Architecture: Dimensional modeling, data warehousing, data normalization and denormalization, schema access (DCL). - Data Movement: Oracle SQL*Loader, code-based ETL/ELT orchestration (Oracle PL/SQL, packages, stored procedures, triggers), mastery of DDL/DML/DQL/TCL commands, batch processing, data interfaces, Windows scripting (VB Script, batch script), scheduled tasks, and server/file-directory management. - Problem Solving: Independent troubleshooting, research, diagnosis, facts-based analysis, and logical resolution of complex data problems. - Technical Specifications: Solution Design Documentation, System Integration Plans, Security & Compliance Guidelines, Testing & Quality Management Plans, Deployment & Implementation Plans, Technical Presentations & Stakeholder Communication, Change Management & Release Plans. Competencies - Customer focus. - Tech Savvy. - Collaborates. - Manages Conflict. - Manages Ambiguity. - Optimizes Work Processes. - Communicates Effectively. - Nimble learning. Benefits - Health, welfare, and retirement plans including Medical, Dental, Life insurance. - Flexible Spending Accounts. - Short-term and Long-term Disability. - 401(k) with company-funded retirement contributions. - Paid Time Off. - Education & Development (including Tuition Reimbursement). - Student Loan Repayment Assistance. - Voluntary Benefits including insurance for home, auto, vision, and pets.