Perm, contract, independent contracting. In-office and remote. Virtual Assistants. Remote SA workers upto C-Suite.
Operations Coordinator, Client Services
Location
South Africa
Posted
5 days ago
Salary
R20K / month
Seniority
Senior
Job Description
Operations Coordinator, Client Services
RecruitMyMom
• Contact existing letting agent partners systematically once or twice per week to source new properties, generate and distribute order forms, respond to partner queries, and identify opportunities to upsell additional services • Respond promptly to inbound web enquiries via telephone, WhatsApp, and email, converting leads into customers by generating order forms and executing follow-ups within 24 hours • Execute the step-by-step onboarding process for new customers across utility suppliers, coordinating registrations and installations while keeping customers updated on expected timelines • Maintain accurate internal tracking lists, log key milestones and follow-ups in the calendar, and update letting agents upon the successful onboarding of their tenants • Assist with targeted LinkedIn outreach campaigns, support revenue-generating partnership initiatives, and take ownership of designated LinkedIn and Facebook accounts to create engaging content
Job Requirements
- Excellent working knowledge of Google Workspace
- Proven capability to communicate professionally and effectively across phone, email, WhatsApp, and social media platforms
- Highly organised approach to administrative tasks with strong attention to detail and a solutions-focused mindset.
- A professional background within the property industry is highly preferable
- Practical experience working with Xero is an advantage
Benefits
- Fully remote work model offering geographical flexibility
- Working hours from 10:00 to 18:00 with operational flexibility
- Collaborative, entrepreneurial environment with direct opportunities to build highly versatile commercial and operational skills
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