• The primary role of the Regional Sales Manager is to promote, grow, and support the sales and business development of IMI products in a fast paced, high growth environment with a focus on results and providing superior solutions for the customers in the assigned region. • Manage sales efforts of Manufacturer Representatives and develop/maintain relationships. • Work with Rep Companies and customers to identify and achieve closure on new opportunities by developing and articulating a strong value proposition. • Identify and provide customized application, technical, and commercial training to all Rep Companies and customers in assigned region. • Provide expertise in closing sales for large and complex projects in assigned region. • Meet or exceed regional sales objectives. • Work with Rep Companies and customers on daily basis to ensure they have the tools (develop tools when needed) and knowledge needed to promote the product. • Apply consultative solution selling approach to external and internal customers. • Provide solutions for issues with purchase orders before and after shipment to jobsite. • Assist with technical calls and project analysis to monitor top projects in assigned region. • Understand the Flow Design and TA markets including competitors’ product proposition, key customers, and key market trends. • Regularly convey this information to senior leadership. • Develop regional training plan that addresses upcoming projects and opportunities. • Ensure consistent, frequent, and timely follow up with internal and external customers for project opportunities. • Provide commendable sales coverage and support to primary and secondary level of existing and potential customers. • Represent IMI at industrial networking events, professional societies, exhibitions, and seminars—proactively develop and conduct presentations/seminars at such events. • Work with management and representative network to provide accurate sales predictions for each month. • Utilize CRM tool to capture customer data, opportunities, and results. • Participate in the development of and adhere to all company policies and budgets. • Meet defined regional education requirements. • Develop and train representatives on IMI Flow Design products and services. • Perform marketing administrative functions. • Participate in safety programs and always display a mindset of safety first. • Act as an active participant in our organizational lean improvement plans; work with lean leaders to define and implement best practices; maintain 5S standards. • Perform all duties as assigned.

Role Description We are currently hiring a Czech-speaking Customer Support Representative for our prestigious international client in the hospitality sector. This opportunity is designed for new entrants to the job market. No prior experience is required, as you will receive structured and fully paid training. This role is ideal for candidates seeking international experience, stable employment, and long-term remote flexibility. - Provide customer support in Czech via phone, email, and chat - Assist customers with reservations, booking changes, and general inquiries - Deliver accurate, professional, and customer-focused solutions - Maintain high service standards and customer satisfaction - Document interactions correctly in internal systems - Follow internal procedures and quality guidelines Qualifications - Fluent Czech (C1 level) - English at B2 level - Strong communication skills - Basic computer literacy - Positive and service-oriented mindset - Willingness to relocate to Greece - Flexibility to work in shifts if required Requirements - No previous customer service experience is required. The paid training program will provide all necessary knowledge and tools to perform successfully. Benefits - Competitive salary aligned with the Greek market - Fully paid relocation package - Accommodation support during relocation - Travel expenses covered - Administrative assistance for settling in Greece - Paid on-site training - Remote work from anywhere in Greece - Stable long-term employment contract - International working environment - Career growth opportunities

• Build and manage a high performing team of account executives that manage existing customer relationships. • Coach and lead a team to identify a focused strategy around existing client expansion selling solutions across the entire portfolio of Twilio Products. • Enable and coach your team around how to engage across various levels of customer maturity and segmentation. • Work closely with our Professional Services & Partner teams to help existing customers achieve success as they launch new use cases onto the platform. • Forecast your team overachieving on their goals, and deftly present your guidance to your management

• You qualify incoming leads from various channels. • You contact potential customers by phone or email. • You schedule appointments for our field sales representatives. • You record all contacts and activities in a structured way in our CRM system. • You work closely with Marketing and Sales.