Title: Case Manager Job Description: Primary Details Time Type: Full time Worker Type: Employee Location: Hobart Permanent, full-time position Hybrid role - a mix of in office and work from home The opportunity We are seeking a talented individual to join our Workers’ Compensation team in Hobart- Tasmania. As a Case Manager you will deliver an exceptional customer experience journey through managing the end-to-end claims process, ensuring a smooth return to work and recovery for the injured person and by providing help and guidance to their employer. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. Your new role - Guide our customers on their return-to-work journey by acting as the key point of contact for stakeholders, including injured workers, their employers, general practitioners, and other medical professionals - Ensure set timeframes and compliance measures are adhered to with all legislative codes and company policies - Conduct face to face sessions with stakeholders through case conferencing, claims reviews and onsite visits - Conduct timely reviews for each case - planning, developing, and executing claim strategies - Effectively set expectations and educate both workers and employers on legislative obligations, ensuring responsible financial claims management of your portfolio About you - To be successful in this role, you will have: - A high degree of influencing skills, partnered with strong written and verbal communication skills - A customer-centric approach which sees you optimise outcomes for your customers - Proven ability to demonstrate resilience in managing challenging scenarios - Developed time management skills with the ability to work in a high-pressure environment - A keen willingness to learn and proactively engage in a fast paced, dynamic team Benefits - We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: - ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance - Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice - 18 weeks’ gender-equal flexible leave for all new parents, including paid super - To learn more about benefits of working with us, click here. Rewards & Recognition - We value our employee’s experience with us and are proud to have been recognised for the following awards: - 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program - 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards - Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates To learn more about our achievements, click here. Apply now and let’s make it happen!  If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. Skills: Case Management, Claims Management, Claims Settlement, Critical Thinking, Customer Service, Data Privacy, Detail-Oriented, Emotional Awareness, Insurance Policies, Intentional collaboration, Managing performance, Prioritization, Problem Solving, Risk Assessments, Standards Compliance Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Title: Senior Incident Manager Role Location: 100 Barangaroo Avenue, Tower One, International Towers Sydney, Sydney NSW 2000, Australia 727 Collins Street, 1 Collins Square, Docklands, Melbourne VIC 3008, Australia Legal, Compliance & Risk Job IdR_342888 Job Description: We are seeking a talented individual to join our Operations team at Mercer as a Senior Incident Manager working in either our Sydney, Melbourne or Adelaide office. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Incident Manager We will count on you to: - Manage incidents end-to-end from lodgement through to closure in line with Mercer Pacific Incident Management Policy and related procedures. - Conduct and facilitate root cause analysis to identify preventive measures and improve control environments. - Oversee rectification activities including impact assessment, remediation planning, member compensation, and communication. - Coordinate and engage with stakeholders across multiple business functions including Risk, Compliance, GSD, Trustee Office, Product, and Technology. - Support reporting to regulators and internal stakeholders, draft funding submissions, and contribute to continuous improvement and coaching within the team. What you need to have: - Relevant tertiary or postgraduate qualification. - Minimum 5 years' experience in the financial services industry, preferably with knowledge of Superannuation and Insurance in Super. - Strong product and business acumen with proven experience leading small projects or improvement initiatives. - Excellent stakeholder management, influencing skills, and ability to communicate complex topics clearly. - Self-starter comfortable working in a small, dynamic team environment. What makes you stand out: - Experience in a heavily regulated operations environment. - Working knowledge of Mercer systems such as SuperB, Sonata, or M-Track. - Demonstrated ability to coach and support continuous improvement within teams. - Familiarity with operational risk governance and compliance frameworks. Why join our team: - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. About Mercer: Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Role Description The Fresh Market currently has an opening for a New Store and Renovations Manager. The New Store and Renovations Manager plays a key role within the Operations organization by providing on-site project management for new store and renovations projects. The ideal candidate will possess a high level of organizational skills with the ability to manage multiple large projects concurrently. This position reports to the Director of New Stores and Renovations and works closely with construction, merchandising and field leadership as a project manager on a daily basis. This position requires nearly 100% travel - you will be on-site supporting new store openings across the United States. - On site project management of remodels, renovations, and ground up new store builds. - Manage the store set up process for new, relocated, and expanded stores. - Travel extensively to new store and renovation locations. - Effectively manage a team of New Store Specialists. - Ensure The Fresh Market quality and standards are met by monitoring store construction progress, evaluating quality, and taking necessary action to keep projects on track. - Visit store project sites to confirm progress and schedule store construction effectively. - Communicate with business partners regarding timeliness of turnover and openings of upcoming store projects. - Ensure all appropriate parties are kept up to date with the status of projects at all times. - Schedule, develop and manage weekly calls on project statuses and risks, while coordinating solutions and strategies to maintain project timeliness. - Manage multiple projects simultaneously, ranging from remodels, new stores, and various assigned projects given by the Director of New Stores and Renovations. - Ensure completion of store punch list items and follow up on all warranty items in a timely manner. Qualifications - Bachelor’s degree or equivalent experience in retail business or both. - A history of coaching and training teams in a fast-paced environment. - Understanding of store fixturing. - Ability to travel for extended periods of time. - Able to understand and follow shelf sets and plan-o-grams. - Ability to curate and visually merchandise stores. - Understanding financial statements and drivers that influence the P&L. - Strong analytical and quantitative skills. - High level of intellectual curiosity. - Strong organizational skills and attention to detail. - Excellent written and verbal communications skills. - Ability to prioritize and manage multiple tasks simultaneously. - Advanced Excel and PowerPoint skills. Requirements - Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. Benefits - Team member discount up to 30% - Health, Dental & Vision insurance available for individual, spouse, partner, and family. - 401K contribution and match for part-time and full-time team members. - Personal time off and additional time off purchase plans available. - And much more! Company Description Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!

Title: General Manager Services Location: Sydney Olympic Park, Australia Job Description: Flourish Australia has an exciting opportunity for an experienced leader to join our Senior Leadership Team as a General Manager, Services! - Attractive remuneration package inclusive of 12% superannuation + Tax-Free Salary Packaging! - Closed-term full-time (5 years) - Based at our Support Hub in Sydney Olympic Park, with flexible hybrid working arrangements and travel required About the Opportunity The General Manager, Services holds responsibility for leading and expanding Flourish Australia's person-led, trauma-informed, and recovery-oriented mental health services. This position plays a critical role in driving the organisation's ongoing growth, particularly across services funded by the National Disability Insurance Scheme, government contracts, and employment initiatives. The General Manager, Services is responsible for; - Managing delivery of Flourish Australia mental health services in the areas specified, ensuring delivery of the highest possible levels of recovery-based services which are also in accordance with relevant regulations and funding agency standards and agreement. - Recruiting and supporting managers and other frontline staff to ensure that they are skilled and capable of delivering services to the required, professional standard. - Managing financial and physical resources effectively, ensuring that services are delivered within budget and timeframes. - Working with the COO, seek out and assess new and innovative work solutions to enhance the opportunities of accessing Flourish Australias services and staff members. - In conjunction with the Senior Leadership team, to expand Flourish Australias services, including new expressions of interest and tenders for government funded programs and brokerage agreements with other non-government agencies. - Ensure that services are timely, cost-effective, good quality and provide a range of accessible options for people with lived experience of mental health issues. Monitor effectiveness of services and satisfaction levels, and the achievement of service quality indicator targets, and respond promptly when change is needed. Who we are Flourish Australia is one of Australia's most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person's experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs. Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates. Selection Criteria Essential - Extensive experience in a mental health or relevant sector, including at least 10-years relevant experience demonstrated through senior appointments, service delivery leadership, study, and/or a diploma or degree in behavioural sciences, health or a related discipline. - Strong, demonstrated leadership and change management skills. - Demonstrated commitment to human rights, mental health recovery and trauma informed supports in service delivery. - Demonstrated experience in being an influential and strategic thinker, analysing situations and issues, and identifying and evaluating options and developing innovative and creative solutions. - Demonstrated senior experience managing human, financial and other resources to deliver against government and commercial contracts, funding agreements and agreed performance outcomes. - Demonstrated specialist knowledge and experience in employment services, commercial contract management, government contract management and delivery of NDIS programs. - Excellent organisational skills and an ability to manage ambiguity and challenges of organisational decision-making. - Outstanding communication, influencing and negotiating skills with an ability to communicate clearly, sensitively and convincingly with diverse audiences to achieve a common understanding and promote desired ends. Desirable - Maintain a current drivers licence. - A lived experience of a personal mental health challenge or a Carer of a person with a lived experience of a mental health challenge. The Benefits Flourish Australia recognises and values its people as demonstrated by: - Attractive salary package - Tax-Free Salary Packaging up to $15,900 + additional $2,650 for entertainment benefits such as meals and holiday accommodation - Family-friendly and flexible working conditions - Generous leave provisions including 17.5% leave loading+ 2 additional days of personal leave+ extra day paid leave over Christmas/New Year + paid parental leave - Opportunities for professional development and training - Exclusive personal fleet pricing discounts with our preferred automotive supplier - Novated Leasing - Workplace community groups- Rainbow Network for LGBTQ+ staff members & allies and YarnUp Group for Aboriginal and Torres Strait Islander staff members - Employee Assistance Program for confidential wellbeing support - Comprehensive infrastructure including mobile phones and other resources for work purposes - Regular supervision (reflective practice), ongoing 1:1 mentoring and a comprehensive induction program - Employee discounts program at 700+ popular retailers (Woolworths, JB HI FI, Rebel, Myer, Booking.com etc.)