• Automatización de pruebas para API • Ejecución de pruebas funcionales • Realizar pruebas de performance/carga • Diseño y ejecución de pruebas de contrato • Implementación de frameworks • Colaborar con el equipo en el diseño de pruebas

Title: CHC Service Coordinator Supervisor- Southeast, PA Location: United States Status: Full-Time Regular/Temporary: Regular Shift: Day Job Work Arrangement: Remote Facility: UPMC Health Plan Department: CHC Service Coordination Union Position: No Salary Range: $ 34.98-60.52 USD Job Description: Community HealthChoices (CHC is Pennsylvania's managed care long-term services and supports (LTSS program serving seniors and individuals with physical disabilities in the Commonwealth who are covered by Medicare and Medicaid. Provides service coordination services, according to the level of need. The Service Coordinator Supervisor will be responsible for the performance of the General Service Coordination duties as well as the specific duties as assigned to each level of service. We are seeking a Service Coordinator Supervisor to support the Southeast region of Pennsylvania. This is a full time position working Monday through daylight hours and will be considered a hybrid position. Responsibilities: - Monitors and collects information related to staff and program performance. - Conducts regularly scheduled team meetings to communicate key information. - Responsible for the operational functions of the LTSS Team primarily focused on the service coordination model and the service coordinators. - Recruits, trains and orients new staff and assures that training and education needs of staff are met. - Responsible for the day to day service coordination functions through the management of the staff and activity which to include approval of service plans. - Conducts onsite service coordination evaluations - Participates in the development and implementation of LTSS policies, goal and objectives - Performs in accordance with system-wide competencies/behaviors. - Selects, schedules, assigns and evaluates service coordination staff. - Participates in appropriate department and organization committees. - Reviews performance against goals and makes recommendations for improvement. - Participates in service coordination rounds, ICTs and program development. - Performs other duties as assigned. - Licensed Social Worker or Mental Health professional preferred. - A minimum of one year of supervisory experience or six months experience as a CHC Service Coordinator may be considered in lieu of license/certification. - Final candidates will be reviewed by DHS. - Bachelor's degree in social work or in human services or healthcare field and three years of relevant experience within long-term services and supports. - Completion of person-centered planning and person-centered direction training - Experience working with people with disabilities or elders in need of LTSS - Knowledge of the home and community-based service system and how to access and arrange for services - Experience conducting LTSS needs assessments and monitoring LTSS delivery - Cultural competency and the ability to provide informed advocacy - Ability to write an ICP and communicate effectively, both verbally and in writing across complicated service and support systems - Meet all requirements of their CBO employer, and ability to interact with physicians and other health care professionals in a professional manner is required. - One of the following licenses is preferred: Clinical Social Worker (CSW, Licensed Professional Counselor (LPC, Licensed Social Worker (LSW, Mental Health Counselor Licensure, Certifications, and Clearances: - Automotive Insurance - Driver's License - Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

• Build and maintain strong relationships with critical partners, including external suppliers, customers, and internal stakeholders. • Apply industry-standard Advanced Product Quality Planning (APQP) processes and tools to develop or improve supplier manufacturing processes. • Participate in supplier audits to assess manufacturing process capability, quality risks, and compliance with quality standards. • Support the resolution of supplier-related quality issues by conducting root cause analysis and driving corrective actions. • Drive continuous improvement initiatives across the external supply base using proven methodologies such as Lean and Six Sigma. • Manage Global PPAP (Production Part Approval Process) Level 1–4, including VPI PPAP submissions. • Audit global PPAP submissions as per established guidelines and standards.

• Design and implement comprehensive test strategies for Guidewire applications to ensure product quality and reliability. • Collaborate with development teams to understand product requirements and translate them into effective test cases. • Execute manual and automated tests using tools like Selenium and Cucumber to validate software functionality. • Identify, document, and track defects using appropriate tools ensuring timely resolution and retesting. • Develop and maintain test scripts for SOAP, WSDL, and REST Web Services to ensure seamless integration and performance. • Provide detailed test reports and metrics to stakeholders highlighting key findings and areas for improvement. • Conduct regression testing to ensure new features do not adversely affect existing functionality. • Utilize Core Java skills to enhance test automation frameworks and improve testing efficiency.