• Manage a team of Enterprise Solution Managers • Proactively track ESM deliverables and ensure that state of accounts remain green. • Ensure that ESMs conduct Quarterly Business Reviews with customers and other strategic client meetings requested by customers. • Conduct quarterly account Lifecycle Management audits to verify the state of the account is properly aligned with service management policies. • Participate in Problem management process calls and provide guidance and advice to ensure timely communication of RCA and permanent solution. • Establish and maintain trusted customer relationships, identify opportunities, and solicit feedback to drive service improvement and customer satisfaction. • Provide technical and strategic direction to the team from initial solution design to steady-state. • Ensure ESMs carry out lifecycle management activities, maintain technical documentation, production & recovery configurations, application dependency maps and runbooks. • Responsible for tracking and securing contract renewals. • Manage escalations effectively and ensure continuous feedback is being provided to team. • Build trusted relationships with both internal & external teams to ensure timely resolution of escalations and high priority issues. • Responsible for maintaining a high performing team and minimizing attrition. • Be innovative and drive service management and business improvements. • Responsible for consistently improving customer satisfaction and reference ability. • Provide assistance and ensure ESMs develop recovery strategies to meet customer RTO/RPO and conduct periodic testing to document recoverability.

CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Lead complex end-to-end testing across enterprise insurance transformation initiatives, delivering high-quality outcomes through independent expertise and stakeholder collaboration. We are seeking an experienced Senior Test Manager to provide specialist consulting services on large-scale insurance transformation initiatives. This engagement focuses on leading end-to-end testing across complex business and technology change programmes, ensuring business readiness and successful delivery across multiple business domains. Working independently while collaborating with client stakeholders and cross-functional delivery teams, you will define testing strategies, coordinate testing activities, provide expert recommendations, and support informed delivery decisions throughout the project lifecycle. What You'll Deliver - Define and implement end-to-end test strategies, test plans, quality metrics, KPIs, and risk-based testing approaches across complex transformation initiatives. - Coordinate test planning, execution, defect management, environment readiness, release activities, and provide recommendations to support Go/No-Go decisions. - Collaborate with business and technology stakeholders to align testing activities across multiple workstreams, systems, and business functions. - Assess the existing testing tool landscape, including Azure DevOps, Playwright, JIRA, and Power BI, recommending improvements that enhance end-to-end testing effectiveness. - Provide governance, reporting, risk visibility, and practical recommendations to support successful project delivery and continuous improvement. What We're Looking For - 10+ years of experience delivering Test Management services across complex enterprise transformation programmes, ideally within the insurance sector. - Strong understanding of end-to-end business processes, cross-functional dependencies, regulatory considerations, and enterprise change delivery. - Demonstrated expertise in defining testing strategies covering manual, automated, and risk-based testing approaches. - Excellent stakeholder management, communication, facilitation, and negotiation skills, with the ability to influence decision-making across diverse stakeholder groups. - Practical experience with Azure DevOps, Playwright, JIRA, Power BI, and modern enterprise testing practices. Bonus Points For - Experience providing Test Management consulting across multiple concurrent transformation programmes. - Knowledge of insurance products, policy administration, or claims platforms. - Experience enhancing enterprise testing governance, reporting, and quality frameworks. - Familiarity with test automation strategy and continuous delivery environments. - Relevant professional certifications such as ISTQB, PMP, or Agile certifications. We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on diverse projects. RECRUITMENT PROCESS: - HR interview with the recruiter - Technical interview with Capco Engineering team - Client interview - Feedback and offer We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter. #LI-HYBRID

Role Description We’re seeking a General Manager to launch and lead a new agency in the Adventure Travel vertical. This is a rare opportunity to build a focused, specialist business from the ground up—powered by Fora’s AI-enabled platform, supplier relationships, and infrastructure—and to prove out a model that Fora intends to replicate across other travel niches. The GM will build and lead a newly-branded agency, and build a team of Independent Contributors (ICs) who want to learn to build a travel business in this space. This is a full-time role, remote option considered. While this role is focused on adventure travel, we're open to candidates with deep passion for another travel niche—the right operator wins over the specific vertical. Key Responsibilities - Launch and operate an adventure-focused travel agency that is powered by Fora’s AI-enabled platform. - Grow agency revenue through advisor productivity, client bookings, and supplier relationships. - Serve as an external-facing thought leader on what it looks like to build and scale a niche agency on Fora's platform. - Track and report on agency performance (advisor activity, booking volume, and business growth). - Onboard, coach, and mentor ICs from their first booking through building sustainable, growing businesses. - Define the agency’s positioning, focus areas, and go-to-market strategy. - Build and optimize operational processes that can serve as a repeatable playbook for future Fora verticals. - Identify and address gaps in training, onboarding, platform tools, supplier partnerships, and community for ICs. Qualifications - 5-7 years professional experience. - Demonstrated P&L ownership. - Genuine passion for travel–ideally within the adventure category, but the right candidate with authentic enthusiasm for another niche in the industry is equally welcome. - Strong management and leadership skills, including the ability to recruit, inspire, and develop non-traditional talent. - Entrepreneurial mindset—comfort with ambiguity, building from scratch, and operating with minimal infrastructure. - AI-forward and growth-minded—excited to leverage new tools and technology as a core part of how you work and lead. - Ability to work in the U.S. Strongly Preferred - MBA or other advanced degree. - Experience in a high-growth startup or technology-enabled business. - Familiarity with the host agency model. - An existing network that extends into adventure-adjacent communities. Requirements - Compensation for this role varies based on experience, with an indicative range of $160K–$180K + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role. - Unlimited vacation. - Health Insurance (including an option completely covered by Fora HQ). - Dental & Vision Insurance. - Wellhub Memberships. - 401k plan with company match. - Commuter Benefits. - Supplemental Life Insurance. - Stock Options. WORK AUTHORIZATION Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement. EQUAL OPPORTUNITY Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.

Role Description At Omnicell, we are transforming the future of pharmacy care through innovation, operational excellence, and deep partnerships across the healthcare ecosystem. As a Payor Contracts Manager, you will play a critical role in enabling access, improving reimbursement outcomes, and strengthening pharmacy network performance through strategic payer and PBM partnerships. This is an opportunity to lead impactful contract negotiations, influence network growth, and collaborate cross-functionally with legal, finance, and pharmacy operations teams. Key Responsibilities - Drive the successful negotiation, implementation, and optimization of PBM and payer contracts: - Lead negotiations of PBM and payer contracts, driving favorable business terms and sustainable pharmacy network participation. - Partner with internal stakeholders to execute, administer, and optimize contract performance across the lifecycle. - Oversee contract amendments, renewals, and terminations to ensure compliance with contractual obligations and timelines. - Maintain clear and accurate contract documentation and communicate key terms to stakeholders. - Enable Pharmacy Network Participation: - Facilitate onboarding, participation, and offboarding of independent pharmacies within payer and PBM networks. - Ensure alignment between pharmacy eligibility requirements and network participation criteria. - Maintain accurate participation records and collaborate with pharmacy relations teams to resolve issues impacting pharmacy access. - Operationalize PBM & Payor Contracts: - Interpret contract provisions and translate them into actionable operational requirements. - Ensure accurate implementation of reimbursement structures, participation rules, and network requirements. - Monitor and track contractual obligations and key deliverables across PBM and payer relationships. - Ensure Compliance & Mitigate Risk: - Ensure adherence to regulatory requirements, contractual obligations, and payer policies. - Support internal and external audits related to PBM/payer contracts and pharmacy network participation. - Identify compliance risks and proactively escalate and resolve issues. - Optimize Reimbursement Performance: - Lead resolution of complex reimbursement and claims issues, including reprocessing and negotiated adjustments. - Partner with finance and operational teams to ensure payment accuracy and reconciliation. - Develop strategies to maximize reimbursement outcomes for participating pharmacies. - Drive Cross-Functional Collaboration: - Serve as a key liaison between contracting, pharmacy relations, legal, and finance teams. - Provide operational insights to support contract negotiations and network strategies. - Build strong partnerships to align contract execution with business objectives. - Leverage Data & Insights: - Analyze trends related to reimbursement, claim rejections, and network performance. - Develop and deliver reporting on: - Pharmacy network participation. - Contract lifecycle and renewals. - PBM participation and performance metrics. - Compliance tracking and audit readiness. - Provide actionable insights and recommendations to senior leadership. - Champion Process Improvement: - Identify and implement scalable processes to support expanding pharmacy networks. - Enhance contract tracking systems and participation monitoring tools. - Drive continuous improvement initiatives to increase efficiency and accuracy in contract administration. Qualifications - 5+ years of experience in healthcare contracting, PBM contract administration, pharmacy network operations, or PSAO environments. - Strong knowledge of PBM contracts, payer networks, reimbursement methodologies, and regulatory requirements. - Negotiation skills with the ability to influence internal and external stakeholders. - Strong analytical, problem-solving, and organizational skills with high attention to detail. - Proficiency in Microsoft Office tools (especially Excel) and familiarity with pharmacy or credentialing systems. Requirements - PSAO knowledge and experience. - Experience with specialty pharmacy operations or 340B program participation. - Experience interpreting and operationalizing complex contract language. - Paralegal experience or legal contract training. - Bachelor’s degree in Business, Healthcare Administration, Pharmacy Administration, or a related field. - Relevant certifications such as RPh or Certified Pharmacy Technician (CPhT). - Proven ability to manage multiple priorities and deliver results in a fast-paced environment. Benefits - The expected salary range for this role is $100,000 to $175,000 per year, depending on experience, qualifications, and geographic location. - This position is eligible for a 9% annual bonus opportunity. - Omnicell's comprehensive benefits package.