Role Description Manage the entire client onboarding project for implementation, main contact for the client. - Conduct the client benefit discussions with all parties and ensure client sign-off for their benefit intent forms. - Coordinate efforts with internal departments for the creation of formulary, specialty products, and pharmacy networks. - Coordinate formulary/specialty disruption analysis to impacted membership. - Work with Operations and Functional leaders to proactively identify implementation issues and drive their resolution. - Develop and present presentations for new business customer finalist presentations with Sales. - Facilitate meetings at various levels of the organization, including management weekly reviews. - Monitor, track, and report implementation status and performance, internally and to the client. - Identify implementation risks, implement a mitigation/action plan, and drive improved outcomes, communicating to senior leadership. - Manage the implementation of pharmacy benefit plans for all direct business market types. - Ensure accuracy of plan updates and missed deliverables from all teams. - Manage pre-implementation audits with the audit department and the client. - Ability to mentor other team members within Implementation. - 20-25% travel. Qualifications - 2+ years of experience in Pharmacy Benefit Management. - 2+ years in a Client Facing role. - 2+ years of Implementation project management experience or account management for new or existing client implementations. - Proficiency with Microsoft Outlook, Excel, PowerPoint, and Word. - Solid experience in influencing externally with soft power, driving cross-functional collaboration, and negotiating win-win solutions. - Proven ability to present to all levels of management and audiences. - Proven ability to ascertain client needs through active listening skills and consultatively work with clients to achieve business objectives. - Proven effective skills for navigating and driving results across operations, network, and clinical domains in a highly complex, matrix environment. Requirements - PMP Certification (preferred). - Certified Pharmacy Technician (preferred). - Experience managing complex projects with various stakeholders (preferred). - Proficiency with Microsoft Project (preferred). Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements).

• Become a trusted advisor for clients from data owners to C-level executives • Manage a diverse set of projects across multiple disciplines • Serve as primary client-facing lead for project planning, delivery, risk management, and communication • Own project governance including status reporting, issue/risk escalation, and stakeholder engagement

Role Description You will make an impact: - As the Project Manager, you will be responsible for managing scope, facilitating the delivery of quality products and services, and fostering relationships with eCS teams, clients, and partners. - Project Managers partner with functional subject matter experts and project stakeholders to align expectations, disseminate project information, and create project plans for high quality Biometrics Services consultation and delivery to our clients within their clinical trials. - Successful Project Managers will be individuals who are open to continuous learning, adapt easily to different individual and team dynamics, and are meticulous in documentation. - Project Managers are expected to be familiar with Clinical Trial industry standards, eCS services offerings, products, and processes, and project management techniques and best practices. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: - Project Management - Delivery Management: Facilitate project planning, execution, and delivery of contracted scope in assigned projects. - Timeline creation and management. - Project Meetings and Documentation. - Communication - Align expectations and messaging across internal and external project stakeholders. - Ensure identification and engagement of appropriate stakeholders. - Socialization of scope, current activity status, and decisions. - Scope and Financial Management - Track delivery against contracted scope, initiate change management activities as needed, monitor and maintain project financials, Invoicing. - Escalation, Risk, and Reporting responsibilities. - Partner with internal and external management and teams to identify project goals, needs, gaps, and solutions for success. - Client and Account Support - Management/Leadership Insight: Collate and report on requested project metrics, client feedback, and input to Organizational Process Assets. - Audit, sales, and other ad hoc client engagement requests as needed. - Team and Business Support - Adherence to industry and organization requirements (SOPs, GCP, Mandatory Training, Timesheets, System Usage, etc). - Support Operational Key Results and Business Unit Objectives and KPIs through participation and adherence to initiatives and directives. Qualifications - Bachelor’s degree or equivalent work experience preferred. - 2+ years of project management experience preferred. - Professional Services delivery experience, including scope and financial management. - Clinical Trial Industry, EDC/Database implementation, Data Management, and/or Biostatistical and Programming Services knowledge preferred. - Interest in PMP Certification. Requirements - Exceptional multitasking, time management, and prioritization skills. - Written and verbal communication skills to successfully engage and build relationships with stakeholders of all levels. - Drive and self-sufficiency to adapt to a growing organization, continuous improvement initiatives, and enable success with a one team mentality. - Ability to learn new processes, technologies, and concepts. - Commitment to utilizing operational standards, PMI methodologies and best practices with a focus on process efficiencies and revenue growth opportunities. Technical Skills - Proficient with Microsoft Suite applications, Project Management and Financial Software, and File Management Systems. - Some knowledge of ICH/GCP guidelines, 21 CFR Part 11, clinical trial methodology and domains, CRO partnerships, and secure data management standards is highly desired. Benefits - Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. - eClinical is a winner of the 2025 Top Workplaces USA Award for Remote Work! - Numerous Top Workplaces Culture Excellence Awards celebrating our exceptional company vision, values, and work-life balance. Pay Range US Pay Ranges: $80,000 — $100,000 USD

• Assume various project-related tasks • Prepare project-related documents and manage events • Communicate effectively with all innovators via digital channels • Support idea development from concept to implementable solution • Collaborate with the marketing department and the university network