• Lead the design and implementation of standardized training frameworks, curricula, and delivery methods across all operational and corporate functions. • Assess organizational training needs by analyzing operational performance data, employee surveys, exit interviews, customer feedback, and compliance requirements. • Develop and deliver practical, time-efficient training programs that can be consistently executed within fast-paced logistics and operational environments. • Improve onboarding effectiveness and ongoing skill development to reduce employee turnover and increase workforce readiness and retention. • Partner closely with Operations, Human Resources, and Compliance leaders to ensure training initiatives directly support service quality, safety, and regulatory standards. • Establish measurable training outcomes and performance metrics to evaluate effectiveness, reduce service errors, and mitigate customer churn. • Manage learning delivery channels including instructor-led training, e-learning, blended learning, and external vendors. • Oversee the Learning Management System (LMS), training schedules, budgets, and vendor relationships to ensure efficient and scalable program delivery. • Provide leadership, guidance, and support to training staff, facilitators, or subject matter experts, as applicable. • Continuously review and refine training programs to ensure alignment with evolving industry standards, operational needs, and organizational goals. • Engage and support initiatives which require update to or development of instruction or training, supporting the initiatives as needed to accomplish successful implementation. • Perform other duties as assigned.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Training is responsible for the strategy, design, and delivery of high-quality training programs for the OpenClinica Suite of products. This role ensures that customers, partners, and internal teams are fully enabled to use the software effectively, compliantly, and confidently within regulated clinical research environments. - Define and execute a global training strategy aligned with product roadmap, customer needs, and business goals - Build, lead, and mentor a team of trainers, instructional designers, and training managers - Establish training standards, methodologies, and best practices across all delivery formats - Design, implement and maintain role-based training curricula for customers, partners, and internal teams - Develop deep product expertise across the OpenClinica platform to ensure useful, high quality, efficient training delivery - Ensure training content reflects clinical trial workflows, regulatory requirements (e.g., GxP, 21 CFR Part 11), and system updates - Partner with Product, Engineering, and Clinical SMEs to translate complex functionality into clear learning materials - Lead delivery of instructor-led, virtual, and on-demand training programs - Support enterprise customer onboarding and complex implementations with tailored training plans - Ensure consistency and quality across global training engagements - Collaborate with Customer Success, Professional Services, and Support to drive product adoption and customer satisfaction - Monitor training effectiveness and its impact on customer outcomes and retention - Act as a senior training escalation point for strategic accounts - Own training platforms (LMS), certifications, and learning analytics - Define and track KPIs such as training completion, proficiency, satisfaction, and adoption metrics - Continuously evaluate and improve training programs based on feedback and data - Ensure training programs, materials and delivery methods align with internal quality standards and applicable regulatory expectations - Partner with Compliance to support audit and inspection readiness Qualifications - 8+ years of experience in training, enablement, or learning & development, with at least 3 years in a leadership role - Experience training enterprise software solutions, preferably SaaS - Strong understanding of clinical trial operations and/or life sciences technology - Proven ability to design scalable, role-based training programs - Excellent communication and stakeholder-management skills - Prolonged periods sitting at a desk and working on a computer - Must be able to lift up to 15 pounds at times - Travel may be required on occasion (<5%) Requirements - Experience with EDC, ePRO/eCOA, Patient Recruiting, Data Analytics, Randomization, CTMS, or other clinical research systems - Familiarity with regulatory frameworks such as GxP and 21 CFR Part 11 - Experience implementing or managing an LMS - Background in adult learning theory or instructional design - Experience supporting or participating in customer, sponsor, or regulatory audits related to training, system use, or user qualification Company Description OpenClinica makes clinical trials more efficient and effective with advanced technology and recruitment solutions. Trusted by the world's leading life sciences companies, academic institutions, and government agencies, OpenClinica bridges the gap between healthcare and research.

Salary: $57,000 Location: Washington, D.C. or remote Work dates: March 1 - November 13, 2026 Email acquisition, direct donate, and persuasion. Looking to break into the digital world? Start with us. Middle Seat is a digital consulting firm serving progressive candidates, political committees, and organizations. We are seeking a digital ads coordinator to manage advertising campaigns. This role offers the chance to learn the intricacies of running political and advocacy advertising campaigns, with a focus on using digital advertising to raise funds and build email lists. If you enjoy thinking creatively about digital media and are interested in starting a career in progressive politics, keep reading. NOTE: This is a temporary, full-time position on our team starting on or after March 1, 2026 and ending on November 13, 2026.  This role is not part of the bargaining unit Why Middle Seat - Competitive salaries and great benefits - We only work for progressive organizations, candidates, and causes - We’re a proudly unionized team — part of the Campaign Workers Guild - Get in on the ground floor of a growing operation Job Responsibilities - Run ad campaigns and support ads team: take the first pass at writing content, reviews (spell check, policy check) staff content, coordinate with other Middle Seat departments to make sure product pieces are moving forward for ad campaigns, gather and compile data for reports - Write compelling ad copy with clear theories of change asking supporters to donate, join or support our clients while embodying our clients’ voices and perspectives.  - Sets up and reviews ad campaigns – on all platforms (Facebook, Google, List Vendors, etc.) and begins to think strategically about campaign goals - Begins to learn best practices for direct donate, acquisition, and persuasion campaigns; learns which tests to run and how to read results; begins thinking about ads campaigns as they integrate into an entirely digital program and into an organization’s mission, and begins to give strategic feedback and ideas - Serves as day-to-day contact with the clients they are assigned to work in collaboration with other ads team members - Assists with A/B testing everything —  content, design, targeting, landing page, etc. - Other responsibilities as requested

• Lead Training Program Design and Development: Lead the design and development of training programs that align with company goals, strategic initiatives, and regulatory requirements. • Create and update advanced training materials, including manuals, presentations, and online modules, to ensure they are current, relevant, and engaging. • Deliver and Facilitate Training Sessions: Lead and facilitate training sessions for new and existing employees, covering a wide range of topics such as company policies, procedures, and specific job functions. • Use a variety of training methods, including classroom instruction, online training, and hands-on demonstrations, to cater to different learning styles and ensure maximum retention. • Evaluate and Enhance Training Effectiveness: Conduct comprehensive evaluations of training programs to assess their effectiveness and impact on employee performance. • Develop and implement advanced strategies to improve training content, delivery methods, and overall program outcomes based on performance metrics and feedback. • Analyze training data to identify trends and areas for improvement. • Manage Training Records and Compliance: Oversee the maintenance of detailed and accurate records of training sessions, including attendance, completion, and performance data. • Ensure all training documentation is compliant with company and regulatory standards. • Generate and present reports on training metrics to senior management and other stakeholders. • Lead Special Projects and Initiatives: Lead the planning and execution of special training projects and initiatives, including the development of new training programs and the implementation of existing ones. • Collaborate with cross-functional teams to support the rollout of new processes, systems, and policies. • Stay Updated on Industry Trends and Best Practices: Continuously research and stay informed about new training methodologies, industry best practices, and changes in healthcare regulations and standards. • Apply this knowledge to enhance the quality and effectiveness of training programs. • Recommend and implement new training technologies and tools to improve the learning experience. • Mentor and Coach Junior Training Specialists: Provide guidance, mentorship, and coaching to junior training specialists to help them develop their skills and knowledge. • Conduct performance evaluations and provide constructive feedback to support their professional growth. • Develop and Maintain Training Standards: Establish and maintain high standards for training programs and materials. • Develop and implement training policies and procedures to ensure consistency and quality across all training initiatives.