• Senior Account Executives are responsible for maintaining and growing billable value in their assigned accounts • Preventing customer account losses and growing billable value by selling permanent new waste streams, new services, and new products to current and prospective customers • Initiate business-to-business sales relationships • Responsible for prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies • Manage prospects by developing sound prospect development plans and maintaining key information in the prospect database • Maintain sales pipeline (both in terms of quantity and quality) to achieve new sales goals • Minimize most revenue and accounts by maintaining SSDO relationship health standards and diffusing cancellation requests • Increase revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability • Establish and maintain a high level of customer satisfaction

• Drive revenue growth across Clinical Trial Solutions & Patient First Digital Solutions portfolio • Leads direct sales efforts for patient engagement and recruitment services • Orchestrates RFP strategy calls and develops client proposals • Ensures achievement of gross authorization targets

• Travel and engage in outside sales activities, primarily in customers' homes. • Conduct professional and compelling sales presentations. • Adapt quickly to changing customer needs and effectively advocate HDIS solutions. • Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) • Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events.

• Customer Service -Travel and engage in outside sales activities, primarily in customers' homes. • Conduct professional and compelling sales presentations. • Adapt quickly to changing customer needs and effectively advocate HDIS solutions. • Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) • Present warranty and available financing options to customers. • Prepare for appointments, commute to/from appointments and process sales-related paperwork. • Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. • Proactively seek out new referrals and develop and maintain relationships with store management and associates. • Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.