• Customer Service -Travel and engage in outside sales activities, primarily in customers' homes. • Conduct professional and compelling sales presentations. • Adapt quickly to changing customer needs and effectively advocate HDIS solutions. • Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) • Present warranty and available financing options to customers. • Prepare for appointments, commute to/from appointments and process sales-related paperwork. • Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. • Proactively seek out new referrals and develop and maintain relationships with store management and associates. • Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.

• Responsible for driving approximately $2.5MM+ in annual sales revenue. • Establish, build, and expand relationships with existing and potential customers at multiple levels in the organization. • Navigate regional and national purchasing agreements to sell print into multiple levels of the organizations. • Responsible for scheduling and attending face-to-face presentations with high level decision makers. • Use a consultative selling method to identify customer needs and develop a value-added proposition. • Work collaboratively with print sourcing to assure accurate, timely, and professional delivery of customer's products. • Implement a sales strategy to achieve revenue and margin objectives through new/expanded program development and growth in assigned accounts. • Partner with Staples Business Advantage Sales team to sell print services to large commercials and enterprise sized customers. • Utilize Staples CRM system on a consistent daily basis to self-manage selling activity, contacts, deals, strategies, reporting, and communications.

• Pipeline Generation: Qualify and convert inbound leads at a rapid pace while prospecting into ICP target accounts. • Value Articulation: Articulate and sell the value of LaunchDarkly's platform subscriptions and usage-based pricing model. • Technical Discovery: Prepare for and run discovery sessions with prospects to surface core use cases and align pricing to third-party architectures (AWS, Azure, GCP). • Solution Demonstration: Customize and deliver demos with the Solutions Engineering team, and run proofs of concept for prospects. • Account Expansion: Own, build, and develop relationships with existing customers, uncovering and developing new opportunities within the install base. • Customer Success: Educate, evangelize, and guide customers through successful adoption, delivering their feedback back to Product and Engineering. • Revenue Growth: Consistently hit revenue targets across both net-new and expansion motions. • Collaboration: Work with your manager, Sales Engineers, and cross-functional teams to ensure seamless execution and customer success.

• Travel remotely within sales territory to conduct in-home inspections • Utilize warm pre-qualified leads to develop and maintain a book of business • Diagnose and educate homeowners on the issues they have in their home and provide solution options • Estimate the repairs and provide homeowners with generated job proposals • Close sales with customers in the home • Maintain relationships with customers while tracking sales lead pipeline • Report to home branch for Sales team initiatives and meetings