• Assist the Senior Service Manager in developing project/daily plans and associated communication documents and coordinating various projects and daily related activities • In charge of resource allocation, including determining schedules, managing, and maintaining spare parts, screening vendors for site projects, etc. • Conduct Risk Assessment and prepare Method Statement documentation • Effectively develop and communicate Health and Safety regulations/qualifications tracker • Develop and regularly optimize standard operating procedures to ensure better efficiency • Manage the Service Team Calibration register and ensure timely announcement of pending equipment calibration, minimizing equipment downtime • In charge of spare parts inventory management and reporting in CMMS, including conducting annual audits, screening vendors and entering contracts on behalf of the company, coordinating delivery schedules, managing contracts and invoices, etc. • Identify the critical path required to achieve a given task and manage it until completion (self-starter, autonomous) • Review and verify documents for completeness, format, and compliance • Oversee purchase requests/purchase orders • Manage company assets (including company vehicles) and properly maintain the company’s relevant insurance policy

• Atender leads receptivos via WhatsApp dentro do SLA de 5 minutos. • Executar a régua de follow-up multicanal (mín. 7 contatos) com toda a carteira. • Conduzir ligações e videochamadas de apresentação do ecossistema Wedrop seguindo os scripts. • Trabalhar carteira de leads novos, reativações e casos em fases intermediárias e finais do Kanban. • Conduzir vendas de alto valor (High Ticket) conforme a senioridade, com discovery aprofundado e tratamento de objeções. • Registrar 100% das interações no CRM, com forecast realista e Kanban sempre movimentado. • Identificar objeções recorrentes e reportá-las para refinamento de scripts e materiais. • Participar de treinamentos, roleplays, calls de feedback e ritos comerciais (daily / weekly).

• Responsible for performing and supporting research for teams operating within a service group, product group and/or project group. • Assists with the development, monitoring, coordination and implementation of non-technical projects as assigned. • Provides analysis, reporting and internal communication services with team members. • Develops knowledge of industry and organizational processes.

• A technical expert focused on the end-to-end delivery of the AlinIQ Digital Health applications and at the delivery center on Abbott's consumer healthcare strategy. • Core responsibilities of this role include complex IT implementation, testing, training, and escalation management. • Responsible for the end-to-end implementation, testing and training of the Abbott Digital applications with a focus on quality and customer satisfaction. • Develops a proven mastery of the Abbott processes and ability to lead by example across the Area delivery organization. • Responsible for implementing and maintaining the effectiveness of the quality system.