• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions. • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes. • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support. • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person. • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency. • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience. • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

• Conduct food safety and sanitation audits in assigned geographical territory and account list. • Based on audit results, communicate significant sanitation violations to store management and recommend appropriate corrective action(s) required to maintain a high level of store cleanliness. • Install and maintain chemical dispensing equipment which can include ware wash dispensing platforms. • Train customer associates on the use of products, systems, and sanitation procedures. • Develop and maintain excellent customer relations within each account. • Maintain company vehicle and all other company assets assigned to TAS. • Comply with internal reporting requirements, assigned administrative duties, and maintenance of parts stock in storage shed and vehicle. • Maintain 100% compliance with company safety policy, utilize PPE, and follow safety processes at all times. • Maintain / control expense and quality control measures related to equipment, parts, literature, and tools.

• Item set-up, maintenance, loading content and images within retailer portals • Own digital implementation and maintenance for retailer.com • Prepare and distribute weekly sales reports • Sales reporting analysis to understand what’s working/not in assortment, tracking of new items, and secondary display performance • In-store merchandising – support Account Manager with display assortment/velocity, visual merchandising briefs and project management • Monitor and report on competitive brand launches and events • General administration support requests (admin, clerical and customer support services – e.g., sending samples, fixture requests, etc) and support sales team to ensure smooth sales operations • Ensure all customer requests for information are met in a timely manner; project management • Collaborate with all other members of the sales team and cross-functionally • Build and maintain relationships with customers