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CLM Administrator
Location
United States
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
CLM Administrator
Availity
• Lead and support the implementation of Ironclad software, including configuration, template customization, workflow creation, and data migration • Serve as product owner for Ironclad workflows, including intake design, launch forms, conditional routing, approval logic, template updates, signature steps, archive steps, workflow testing, release management, and post-launch enhancements • Work with internal stakeholders to ensure timely and successful deployment of the Ironclad platform • Improve the utilization and optimization of Ironclad within the organization • Implement and manage the contract repository within Ironclad • Provide advanced technical support to end-users, troubleshooting and resolving issues related to the Ironclad platform • Collaborate with Ironclad’s support team to address complex technical problems • Assist in the integration of Ironclad with other enterprise systems through APIs and custom connectors • Develop and maintain custom workflows, templates, and forms within Ironclad • Monitor system performance and manage system upgrades with IT teams
Job Requirements
- Bachelor's degree
- 2+ years of experience using, managing, and implementing Ironclad contract management software
- 2+ years of experience in technical support, software implementation, or a similar role
- Expertise in handling the utilization and optimization of Ironclad within an organization
- Proficiency in system integration, including API development and management
- Experience with SharePoint, Salesforce, DocuSign, and ServiceNow preferred
- Strong problem-solving and analytical skills
- Excellent understanding of web technologies, databases, and system architecture
- Ability to work independently and as part of a team in a fast-paced environment
- Strong communication skills, with the ability to translate complex technical concepts for non-technical users
- Exceptional training skills, including presenting in front of a large audience in-person and/or via Teams/Zoom
- Experience creating training videos, training documentation, and other materials for Ironclad end-users
- Knowledge of SharePoint, Salesforce, ServiceNow, DocuSign, CPQ, Zuora, and Workday
Benefits
- Competitive salary
- Generous HSA company contribution
- Healthcare, vision, dental benefits
- 401k match program from day one
- Unlimited PTO for salaried associates + 9 paid holidays
- Hourly associates start at 19 days PTO and go up
- Reimbursement up to $250/year for gym memberships, racing events, weight management programs
- Education reimbursement
- Paid Parental Leave for both birth and adoptive parents
- Community engagement opportunities
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