• Lead the development and implementation of research analytics strategies that support institutional planning and operational decision-making. • Develop and maintain dashboards, reports, data visualizations, and analytical models using tools such as Power BI, Tableau, or similar platforms. • Create forecasting models and trend analyses to support planning related to research funding, proposals, awards, expenditures, and indirect cost recovery. • Translate complex research administration data into clear, actionable insights and presentations for University leadership and stakeholders. • Oversee institutional reporting efforts, including sponsored research portfolio reporting and contribute to external data submissions such as the NSF Higher Education Research and Development (HERD) Survey. • Partner with research administration, finance, information technology, and institutional research teams to improve data models, reporting processes, and analytics capabilities. • Develop and maintain automated data pipelines and analytical workflows using SQL, Python, R, or similar technologies. • Establish data governance practices and quality standards to ensure accuracy, reliability, and consistency of research data. • Evaluate emerging technologies and identify opportunities to leverage automation, artificial intelligence, and advanced analytics to improve research administration processes. • Supervise, mentor, and develop Business Intelligence Analysts by providing guidance, managing workloads, and supporting professional growth. • Serve as a strategic analytics partner and technical advisor across the research enterprise.

• Advance AbbVie's pipeline by striving for excellence in clinical research, turning science into medicine for our patients and leveraging new advanced capabilities to drive industry leading performance. • Partners with the investigator and site staff for meaningful and effective engagements positioning AbbVie as the choice in clinical trials. • Focus on site clinical research that ensures appropriate conduct of the trial while driving improvement in data integrity, compliance, overall study performance and customer experience. • Considered as the primary point of contact for the investigative site. • High level of competency or experience in providing contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning. • Aligns, trains and motivates the site staff and principal investigator on the goals of the clinical trial program, protocol and patient treatment principles for the trial ensuring a trusted partnership. • Conducts site evaluation, site training, routine, and site closure monitoring activities with compliance to the protocol and monitoring plans, in accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and quality standards, ensuring safety and protection of study subjects. • Advanced understanding of site engagement and ability to customize site engagement strategy for assigned study (ies). • Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy. • Advanced level of competency connecting the study protocol, scientific principles and clinical trial requirements to the day-to-day clinical trial execution activities. • Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey. • Develop solid knowledge of therapeutic area, asset and clinical landscape / patient journey to enable successful patient recruitment and overall protocol compliance. • Possesses experienced level of competency to mentor and train less experienced CRAs on various aspects of work and provides input into their development. • May participate in global/local task forces and initiatives. • Responsible for activities as assigned by manager. • Responsible for continuous risk-assessment proactively, and in collaboration with Central Monitoring team, monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues. • Advanced ability to think critically to resolve site risk signals while having robust understanding of site processes to drive study execution. • Ensures preventative and corrective action plans are put into place, as needed, to mitigate risk and promote compliance using a customer centric approach. • Identifies, evaluates and recommends new/potential investigators/sites on an on going basis. Potential sites may be identified through networking or internal AbbVie requests to assist in the placement of planned clinical studies with qualified investigators. • Ensures quality of data submitted from study sites and assures timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel. • Ensures audit and regulatory inspection readiness at assigned clinical site at all times. • Manages investigator payments as per executed contract obligations, as applicable.

• Responsible for investigator site management and monitoring for assigned sites • Ensure proper conduct of clinical trials in accordance with the Study Monitoring Plan and applicable prevailing laws, Good Clinical Practices, and Pfizer standards to achieve project goals, timelines and quality • Manage assigned operational aspects for implementation of clinical trial activities at assigned investigator sites from site activation through to database lock, ensuring relevant timelines and quality deliverables are met • Serve as the primary point of contact for assigned investigator sites during study conduct. • Interface with the study team as needed, facilitate information flow between members of the study team, vendors and assigned investigator sites • Partner with SCP to perform investigator site development, coaching and training of site personnel to ensure ongoing compliance with protocol and safeguarding of patients; include protocol training and address protocol related questions from investigator site staff when required. • Conduct onsite, remote/electronic monitoring as needed for study site initiation, routine monitoring and study site closure activities ensuring adherence to the Study Monitoring Plan, SOPs and commensurate with emerging issues and technologies. • Monitor site level AEs and SAEs and collaborate with the Drug Safety Unit and follow-up with investigators sites, as needed, to bring SAE reports required information to resolution.

• Support implementation and analysis of the client’s quantitative research projects • Support the development of the questionnaires, polls, and other research instruments • Support analysis of the data gathered via quantitative or multi-source data and research • Program and deploy surveys and polls in Qualtrics • Pull the target list for research deployment from various sources/systems • Create cross-tabs and verbatim files • Append data and customer information • Assist in writing and editing reports and presentations for stakeholders • Undertake curation of the Market Intelligence repository of research reports and related materials • Lead tracking of the research projects across the enterprise • Support expansion of the VoC and VoE programs, including future integration with Salesforce, API, etc. • Additional responsibilities will include maintaining and over-time managing the clients' Customer Panel