Role Description Volga Partners is seeking experienced claims auditing professionals to join a specialized AI initiative supporting the development, training, and evaluation of next-generation financial and insurance reasoning models. This opportunity allows you to apply your expertise in a unique and innovative way while working remotely and earning competitive project-based compensation. This is an on-call, project-based contract opportunity supporting ongoing AI training and evaluation initiatives. - Become part of Volga Partners' on-call network of subject matter experts. - Participate in client projects based on project requirements, expertise, availability, and performance. - This is not a permanent employment position and does not include company-sponsored benefits, paid leave, holiday pay, or guaranteed minimum hours. Qualifications - Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, Law, Insurance, Risk Management, or a related field. - Minimum 4 years of professional experience within one or more of the listed finance, audit, insurance, compliance, legal, or risk disciplines. - Strong analytical and critical-thinking skills. - Excellent written English communication skills. - Ability to evaluate complex business, financial, audit, compliance, insurance, or legal concepts and clearly explain your reasoning. - Reliable internet connection. - Ability to work independently in a remote environment. Requirements - CFA Charterholder or CFA Candidate (Preferred) - ACCA, ACA, CMA, MBA Finance, M.Com, or similar credentials such as CIA, CISA or JD (Preferred) - Experience in financial modeling, valuation, forecasting, budgeting, investment analysis, or quantitative research (Preferred) - Experience reviewing technical content, research, or analytical reports (Preferred) - Exposure to AI, machine learning, data annotation, or model evaluation projects (Preferred) Benefits - $5.00–$9.00 USD per hour (depending on qualifications and project) - Fully Remote - Flexible Schedule - On-call assignments - 0–20 hours per week, depending on project availability - Temporary Contract Opportunity - Opportunities to participate in future AI evaluation initiatives Application Requirements - Updated Resume/CV - Primary Area of Expertise - Secondary Area of Expertise (if applicable) - Total Years of Relevant Experience - Current Location - Availability (Hours Per Day) - Personal Email Address

• Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim • Coordinate the repair of damaged vehicles and assist with rental reimbursement • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority • Provide input for continuous development of claims guidelines, best practices, and process improvements • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications

• Maintain proper file documentation, file notes, and investigation documentation on each assigned claim. • Interact with veterinary clinics to ensure timely claim resolution • Meet or exceed all standards for timeliness, accuracy, and claims volume • Hold or be willing to obtain an Independent Adjuster License • Ensure compliance and support regulatory communications and reporting as needed • Work successfully with cross-functional teams to ensure alignment and support the needs of those teams

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. Here’s how you'll make an impact: - Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service. - Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices. - Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement. - Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency. - Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service. - Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner. - Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development. Qualifications - Claims Background: Workers Compensation - Prior leadership experience: 2 years - Jurisdictional Experience: FL Requirements - High School Diploma - Minimum of 8 years related claims experience - Appropriately licensed and/or certified in all states in which claims are being handled - Knowledge of all team member related functions Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...