Title: Litigation Secretary (Insurance Defense) 3631812 Location: Irvine, California, United States Job Description: Salary/Payrate: $90K-$115K annually and AWESOME benefits!!! Work Environment: Hybrid (3 of days WFH after initial training period) Term: Permanent / Fulltime Bachelor’s degree required: No Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION A mid‑sized law firm is seeking an experienced Legal Secretary to provide comprehensive administrative and document support to a team of attorneys. This full‑time position includes a hybrid work schedule following the initial training period. Position Overview: The Legal Secretary will support multiple attorneys with a wide range of administrative, organizational, and document‑production responsibilities. The role requires strong attention to detail, sound judgment, and the ability to manage competing priorities in a fast‑paced environment. Responsibilities: - Provide daily administrative and secretarial support to assigned attorneys. - Draft, revise, and proofread documents, correspondence, memoranda, and related materials. - Assist with preparing materials for meetings, hearings, and other legal proceedings. - Handle electronic and physical filing of documents with courts or administrative bodies. - Maintain organized electronic case files and administrative records. - Manage attorney calendars, including meetings, deadlines, and important dates. - Review incoming mail and route items appropriately. - Assist with time entry and coordinate with billing personnel to support timely invoicing. - Open new matters and track related administrative details. - Prepare check requests and coordinate vendor payments as needed. - Assist with travel arrangements and prepare expense reimbursements. - Provide backup support to other administrative staff during absences. - Work occasional overtime when required. - Perform additional administrative duties as assigned. Qualifications: - High school diploma required; additional education preferred. - Extensive experience (typically 7+ years) as a legal secretary or legal administrative professional. - Experience supporting senior‑level attorneys is highly valued. - Strong writing, proofreading, and communication skills. - Ability to manage multiple deadlines and maintain organization in a high‑volume environment. - Demonstrated ability to work independently while also collaborating effectively with a team. - Proficiency in Microsoft Office and Adobe Acrobat. - Familiarity with legal technology tools such as document management systems, time‑entry software, and calendaring programs (specific systems may vary). - Strong client‑service orientation and professional demeanor.

• Identify client needs and recommend tailored insurance solutions • Develop and maintain strong client relationships • Generate leads through networking, referrals, and company-provided resources • Educate clients on available policies and coverage options • Follow up with prospects to close sales and maintain customer satisfaction • Stay informed about industry trends and product offerings • Work independently while collaborating with a supportive team

Role Description As Head of Delivery, you’ll be a key member of MASH HQ and will own the end-to-end delivery of MASH accounts – from onboarding MASHERS into client programmes through to supporting their performance, strengthening client relationships, and ensuring our work lands with consistency, quality, and measurable impact. This is a senior role for someone who knows how to integrate together people and the programmes. You’ll stay close to our embedded teams, mentoring and supporting them as they grow into trusted client partners. At the same time, you’ll stay close to clients – helping connect the dots across workstreams, bringing different parts of the programme together, and adding the account management, delivery leadership, and analytical rigour needed to keep everything moving well. You will be the person who makes sure delivery does not drift: - MASHERS are set up properly, supported properly, and challenged properly. - Clients feel looked after, and all risks (capacity, capabilities, performance) are seen early. - Accounts operate as joined-up systems with clearer priorities, better visibility, and stronger ways to measure the value of our work over time. Qualifications - Strong experience in senior client leadership, delivery leadership, or client services roles. - Experience in delivery leadership, account leadership, client services, or programme leadership within agency, consulting, or embedded team environments. - Ability to run accounts end to end across people, clients, quality, programme continuity, and measurable impact. - Client-facing, service-minded, and commercially aware. - Strong instinct for people leadership, account stewardship, and operational excellence. - Analytical and comfortable using trackers, dashboards, reporting, and KPIs. - Mentor by nature, supporting teams with both challenge and care. - Highly organised and calm under pressure. - Ability to build trust quickly and communicate clearly. - Deep care about quality in output and teamwork. Requirements - Stay close to clients as a senior delivery and account partner. - Own the day-to-day health of accounts end to end. - Support account management conversations with delivery insight. - Build trusted client relationships through clear communication. - Monitor scopes, trackers, budget visibility, team capacity, and account rhythms. - Partner with MASH Leadership to ensure account finances are healthy. - Guide teams on briefs, priorities, stakeholder expectations, and output standards. - Define success measures, KPIs, reporting rhythms, and ways to show value. - Surface insights, flag risks, and identify improvement opportunities. - Champion a culture of strategic, operationally disciplined, and impactful delivery. - Run regular team health checks and monitor morale and performance. - Deliver MQR’s (MASH quarterly reviews) to align work and client expectations. - Partner with leadership on development planning and performance support. - Reinforce MASH standards across professionalism and accountability. Benefits - Competitive salary and performance-based bonuses. - Comprehensive health and wellness benefits. - Opportunities for professional development and growth. - Flexible working hours and remote work options. - Collaborative and inclusive company culture. Please note Due to the high volume of applications, we unfortunately can’t get back to every one of you, and only successful applicants will be contacted. When you share your details with us, we consider this as consent for us to use your data during the application process. We may implement AI in various stages of the recruitment process, but human involvement will always remain as part of our hiring ethos. At the moment, MASH is not in a position to sponsor work visas, so you have to be eligible to legally work in the country where we’re hiring.

Role Description Responsible for follow up of insurance to include: claims submitted, appeal processes and inquiries; monthly accounts receivable reports to ensure timely and maximum reimbursement from assigned insurance carriers. - Field patient and insurance calls regarding patient account receivables. - Audit patient accounts for accuracy regarding charges, payments, demographics, insurance information and filing to ensure contractual agreements are being met. - Request adjustments, write-off, payment, refunds/recoups, and transfers when appropriate. - Work insurance aging reports, review claims status, patient eligibility, accuracy of account information and modify as needed to ensure proper and timely payment while maintaining A/R aging per company guidelines to maximize reimbursement. - Submit patient claims, paper and electronic, after corrections have been made or when re-billing is needed. Create appeal letters to submit to insurance carrier for timely payment. - Review and reply (as needed) to all insurance correspondence, including assigned carrier newsletters and guidelines as well as maintain a working knowledge of assigned carrier website. - Maintain current knowledge of insurance guidelines through newsletters and websites. - Assist with demographic/charge entry and capture of all hospital charges. - Work in all areas of the department during peak times, vacations, illnesses, etc. Qualifications - Two or more years in health insurance processing; medical office experience preferred. Requirements - High school diploma or equivalent; some college preferred.