• Build, maintain, and optimize CI/CD pipelines for AI and machine learning deployments. • Deploy and manage containerized AI workloads using Docker and Kubernetes. • Monitor production environments, model performance, infrastructure health, and system reliability. • Collaborate with AI engineers, data scientists, and solution architects to streamline deployment processes. • Implement Infrastructure-as-Code practices to improve scalability, consistency, and reproducibility. • Manage cloud infrastructure and platform services across AWS, Azure, and GCP environments. • Enforce security, compliance, and access control standards for AI systems. • Troubleshoot infrastructure and deployment issues while supporting incident response efforts. • Create and maintain operational documentation, deployment procedures, and technical runbooks. • Improve observability, monitoring, logging, and alerting frameworks for AI platforms.

• Standardize and own the Tech Ops Incident Management Platform using Jira Service Management across our production fleets. • Automate incident resolution workflows with AI tooling, including runbook generation and assignment. • Design and implement proper documentation for all Tech Ops incident processes to ensure a clean handover. • Build out fleet management and task automation to support global 24/7 remote operations. • Own and customize the data-driven observability layer via Grafana across all internal tech teams. • Work closely with key leadership stakeholders (Head of Infrastructure & Cloud, VP Engineering) to independently drive architecture decisions.

• Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse. • Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud. • Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane and ClickHouse Core) have monitoring and alerting in place to ensure timely detection and resolution of incidents. • Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers. • Continuously improve the reliability and performance of our ClickHouse services. • Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. • Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

• Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse. • Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud. • Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane and ClickHouse Core) have monitoring and alerting in place to ensure timely detection and resolution of incidents. • Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers. • Continuously improve the reliability and performance of our ClickHouse services. • Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities. • Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.