• Provide leadership and oversight for the Middle Market underwriting team • Leads and oversees Middle Market underwriting, guiding a team to effectively evaluate, price, and manage complex risks • Drives development to remain competitive and monitors performance and claims trends • Accountable for P&L results, manages key metrics, and implements corrective actions as needed • Fosters a culture of accountability and excellence through coaching, audits, and governance of underwriting authority • Collaborates cross-functionally with Distribution, Claims, Pricing, and Risk Management

Role Description Are you a strategic underwriting leader who thrives on developing talent and shaping portfolio performance? MEM Insurance is seeking an experienced Underwriting Manager to lead and elevate our underwriting team. In this role, you will guide the team toward an appetite-led, portfolio-driven approach to decision-making—ensuring that every underwriting decision supports profitable growth and long-term success. You will serve as the critical bridge between leadership strategy and day-to-day execution, translating organizational direction into clear, actionable guidance for your team. This is a highly visible leadership opportunity for someone who enjoys building underwriting excellence, engaging with market and portfolio data, and helping others grow their judgment and confidence. Essential Duties and Responsibilities - Underwriting Leadership and Strategy - Translate MEM’s underwriting appetite and strategic direction into clear guidance that drives consistent, portfolio-aligned decision-making. - Lead the team to think beyond individual transactions, ensuring underwriting decisions reflect broader portfolio outcomes. - Monitor book-of-business composition, identifying trends, concentrations, and opportunities for proactive strategic adjustments. - Contribute to underwriting strategy discussions using insights from market conditions, loss trends, and portfolio performance. - Coach underwriters to strengthen judgment and decision-making aligned to performance and profitability goals. - Operational Leadership - Oversee daily underwriting operations to ensure alignment with department objectives and broader business goals. - Manage risk selection, pricing, and reinsurance decisions within authority to maintain quality and profitability. - Balance workload across the team to deliver strong service levels and consistent results. - Partner with underwriting leadership to ensure consistent execution of best practices across the organization. - Underwriting Quality and Governance - Ensure underwriting decisions align with company guidelines, authority levels, and compliance expectations. - Analyze historical loss data and financial trends to inform risk selection and portfolio strategy. - Support the development and evolution of underwriting guidelines based on market and business needs. - Lead quality assurance efforts by reviewing underwriting work, identifying improvement opportunities, and driving corrective actions. - Maintain strong documentation standards and audit readiness. - People Leadership and Talent Development - Develop underwriting judgment within the team, empowering individuals to make confident, independent decisions. - Create tailored development plans that support growth at every stage of an underwriter’s career. - Lead meaningful performance conversations focused on decision quality, consistency, and alignment with strategy. - Identify hiring, promotion, and role alignment opportunities that strengthen overall team capability. - Cross-Functional Collaboration - Build strong relationships with agency partners and Sales Executives to grow in-appetite business. - Collaborate across departments—including Safety, Claims, Finance, and Sales—to drive aligned outcomes. - Lead coordination on complex accounts through account reviews and cross-functional engagement. - Represent underwriting with professionalism and clarity to internal and external stakeholders. - Analytical and Strategic Contribution - Provide insights and recommendations on profitability, premium planning, and portfolio performance. - Support strategic initiatives that enhance underwriting operations and competitiveness. - Contribute to improvements in underwriting tools, systems, and processes. Qualifications - Bachelor’s degree in Business Administration, Insurance, Finance, or related field (or equivalent experience). - CPCU or AU designation preferred. - Valid driver’s license required. - 6+ years of underwriting experience, with property and casualty experience preferred. - Demonstrated ability to lead, develop, and motivate a team. - Strong communication skills with the ability to translate complex concepts into clear direction. Benefits - Health Plans: Medical, Dental, and Vision, including fertility benefits, fully paid preventative care, and adult orthodontia. - Employer-Paid Life and Disability Benefits: Life Insurance (3x base salary), AD&D, Short and Long-term Disability. - Wellness and Recognition Program: Employer-paid incentives for employees and spouses. - Flexible Spending Account and Dependent Care options. - Health Savings Account: Generous employer contribution. - Time Away from Work: Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave. - Employee Assistance Programs. - 401k Retirement Plan: Employer match and profit sharing. - Adoption Assistance and Tuition Assistance.

• Act as a trusted advisor and thought partner to casualty leadership • Serve as a key liaison between the Casualty Line of Business and other business units, ensuring alignment in underwriting strategies, priorities, and execution • Help underwriters craft coverage with precision, clarity, and intent • Influence the next generation of casualty products and capabilities • Strengthen underwriting discipline while enabling smart growth in evolving markets • Engage directly with underwriting teams through in-person collaboration, field travel, and hands-on development • Lead and execute casualty product strategy initiatives aligned to profitability, growth, and long-term portfolio objectives • Partner with Product, Actuarial, Claims, and Business Units to design, evolve, and implement casualty product offerings and strategic roadmaps • Translate market trends, emerging risks, and legal/regulatory shifts into actionable underwriting, product, and distribution strategies • Champion innovation in underwriting approach, product design, and participation in alternative distribution models • Collaborate with corporate underwriting leadership to refine underwriting guidance, best practices, and authority frameworks, including administration of underwriting authority levels • Mentor underwriters and leaders to elevate technical expertise, judgment, and decision quality.

Role Description The Underwriting Assistant is responsible for supporting the underwriter with quotes, new business and existing business. This role includes: - Data collection - Quote preparation - Documentation management - Ensuring compliance with internal guidelines and regulatory requirements - Reviewing and requesting missing paperwork for new business, renewals, and changes - Providing clear communication with internal teams regarding requirements and changes for groups - Supporting underwriters in making timely, accurate risk decisions and maintaining a smooth workflow Qualifications - High School Diploma or GED or equivalent experience - 1 or more years of experience in health insurance, underwriting, or related administrative support role - Proficiency with Microsoft Excel, Word, and Outlook - Detail-oriented with a commitment to data accuracy - Strong organizational and time management skills - Strong written and verbal communication skills - Ability to handle confidential information appropriately - Familiarity with group health plans, medical underwriting practices, and industry terminology preferred - Experience with health plan quoting tools or underwriting systems is preferred Requirements - Enjoy reviewing quoting data for completeness and requesting additional information as necessary - Prepare and index all documents into the underwriting system - Upload data to the web tool to aid in underwriting - Prepare renewal packets including the correct addendums and SBCs for mailing - Complete group set-up and configuration sheets for new groups, renewal groups, and changes - Ensure information is entered accurately into the underwriting system for routing to other departments - Create rate calculators for renewal and quotes - Maintain tracking systems for groups requesting quotes and renewal groups - Research information on a group or individuals within a group to aid in the underwriting process - Interface with sales staff and other departments to resolve rate and benefit issues - Review all new groups to ensure they are not on the Specially Designated Nationals List (SDN) - Assign group numbers - Provide renewal reports to the assigned underwriter to support renewal rate decisions - Ensure compliance with internal guidelines and applicable regulations (i.e., ACA, HIPAA) Benefits - Remote and hybrid work options available - Prorated Holiday Pay and On-Demand PTO