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Network Right

Managed IT Services, for the Modern Age.

IT Consultant – Overnights

ConsultantConsultantFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$60K - $75K / year

Seniority

Senior

Bachelor DegreeEnglishJamf

Job Description

IT Consultant – Overnights

Network Right

• Serve as a dedicated IT support technician managing a high volume of support tickets, consistently meeting SLA targets and maintaining quality resolutions • Handle intermediate-to-advanced troubleshooting of computer, application, and network issues across Mac OS and Windows • Provision, configure, and maintain user laptops, workstations, and accounts • Support and facilitate client onboarding and offboarding, from account provisioning to equipment shipments • Assist on IT project deployments including MDM rollouts, network configurations, and hardware rollouts • Manage physical assets including inventory, cable management, and general workspace upkeep • Develop and maintain documentation, standards, and best practices in line with compliance requirements such as SOC2 and HIPAA • Help configure automations and tooling especially around onboarding and offboarding workflows • Mentor and support junior team members as you grow into the role

Job Requirements

  • Solid hands-on experience with Mac OS and Windows operating systems
  • Proficiency with core SaaS tools including Google Workspace, Microsoft 365, Slack, and Zoom
  • Exposure to MDM platforms such as Kandji, Jamf, or Intune and identity providers such as Okta
  • Familiarity with networking fundamentals and standard environments including Meraki and Unifi
  • Basic understanding of compliance frameworks such as SOC2 and HIPAA
  • Strong troubleshooting skills with a focus on clear, documented resolutions.

Benefits

  • ❤️‍🩹 Health Benefits
  • 100% covered health, dental and vision insurance for you, 50% for dependents
  • Paid Parental Leave
  • HSA/FSA eligibility
  • Access to a variety of mental health programs
  • 💸 Compensation, Rewards & Recognition
  • 401(k) + 4% company matching
  • Annual Bonus Program
  • 🌴 Balance
  • Flexible Time Off
  • 📚 Learning & Development
  • Flexible certification and learning stipends and reimbursements
  • 🤝 Culture
  • Biannual company retreats
  • Social events
  • Wellbeing events and programs
  • ➕ Extras
  • Home internet and mobile reimbursement
  • Monthly meal stipend

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