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GTM Strategy & Operations - Global Sales

Sales Operations ManagerSales Operations ManagerFull TimeRemoteMid LevelTeam 10,001+Since 1990H1B SponsorCompany SiteLinkedIn

Location

California

Posted

1 day ago

Salary

$103.2K - $193.6K / year

Seniority

Mid Level

English

Job Description

GTM Strategy & Operations - Global Sales

Block

Role Description As the Manager, GTM Strategy & Operations, you'll play a central role in how Square's global Sales organization plans, prioritizes, and executes. You'll pair strategic depth with operational rigor to turn business priorities into results. This is a builder's role at the intersection of GTM strategy, revenue operations, and cross-functional execution. You'll own complex, multi-stakeholder workstreams end-to-end, from problem framing through analysis, alignment, and shipped outcomes. You'll serve as a trusted voice in Sales planning, bringing an independent point of view on where our GTM motion needs to evolve. You will report to the Director of GTM Strategy & Operations, Global Sales. Responsibilities - Sales GTM Strategy & Planning: - Partner with Sales leadership and Finance to shape the GTM strategy for the Sales organization, including segmentation, territory design, coverage models, and rep engagement frameworks. - Own complex, cross-functional strategic initiatives end-to-end: problem framing, business case, stakeholder alignment, execution, and post-launch measurement. - Size opportunities and build data-driven investment cases that inform capacity planning, incentive design, and where Square directs Sales resources. - Performance & Productivity Insights: - Analyze Sales funnel data to diagnose performance gaps and surface initiatives that improve contact-to-close rates, deal velocity, and quota attainment. - Partner with Analytics and Finance to define KPIs, stand up dashboards, and operate the WBR/MBR cadence that keeps Sales leadership close to the business. - Translate complex analyses into rigorous performance narratives and actionable recommendations that inform leadership decisions. - Cross-Functional Execution & Program Management: - Lead cross-functional workstreams across Sales, Marketing, Product, Engineering, Analytics, and Finance, driving clarity, alignment, and structure through ambiguity. - Translate business goals into clear technical requirements (PRDs/BRDs) and partner with technical teams to deliver programs on time and to spec. - Break large, multi-quarter initiatives into pilots and iterations; manage the roadmap in collaboration with leadership and cross-functional partners. - AI, Automation & Process Innovation: - Identify and champion AI-native opportunities to increase Sales productivity across prospecting, lead scoring, deal support, and rep workflow automation. - Partner with CRM, Systems, and Engineering on the design of process, policy, and system architecture, including routing, SLAs, rules of engagement, and handoffs. - Stay at the frontier of AI-native GTM tooling and bring proven new approaches into the team's playbook. Qualifications - 5+ years of experience in strategy and operations, revenue/sales operations, GTM strategy, business operations, or management consulting, ideally within SaaS, FinTech, or high-growth technology. - A track record of owning complex, cross-functional strategic initiatives end-to-end — from problem framing through analysis, stakeholder alignment, execution, and measurement. - Strong commercial instincts and comfort tying operational decisions to revenue outcomes, funnel health, and rep productivity. - Comfort with ambiguity and a low-ego, ownership mindset: no task is too small, and you're motivated to build the operating system behind a world-class Sales organization. - Excellent communication and stakeholder skills: you can influence senior partners without direct authority and keep cross-functional teams aligned through ambiguity. - Hands-on experience with CRM, BI, and data warehouse tools (e.g., Salesforce, Looker, Snowflake, or equivalents) — able to pull data, translate it into insights, and make it useful for Sales leaders. Benefits - Remote work - Medical insurance - Flexible time off - Retirement savings plans - Modern family planning

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