Title: Remote Outbound Enrollment Representative (PST) Location: PST US Job Description: ZIP/Postal Code: 94133 Job Type: Contract,Perm Possible Category: Customer Service Req #: DGW-b13b28ab-ce43-4a4a-8767-01cbe18ffd12 Pay Rate: $14 - $17 (hourly estimate) Job Description Insight Global is seeking a Remote Outbound Enrollment Representative for a telehealth and food care company. The goal of this company is to connect members to one on one telehealth nutrition counseling with Registered Dietitians and support them with a digital platform that includes meal planning, grocery savings, and food access resources—all designed to improve health outcomes and reduce costs. This is a free benefit offered through the members health plan. In this role, you will contact eligible individuals to educate them on the client’s services and the benefits of meeting with a Registered Dietitian—all from the comfort of their home. You will then help schedule their first initial consultation with one of the client's Registered Dietitian's and get them excited about starting this new journey. You are the first point of contact that most people will have, so your ability to connect with people is crucial! You are responsible for scheduling as many members as possible for their initial consultation. This role requires meeting weekly scheduling quotas and working comfortably in a high‑volume outbound calling environment. While not a true sales role, it involves cold-call style outreach and the ability to connect with people from diverse backgrounds. The main responsibilities include: * Make high volume outbound calls to potential new members and explain the benefits of utilizing this free benefit through their insurance (requirement of 150+ calls per day) * Follow a call script without sounding like you are reading from it- making it sound like your own and be engaging on the phone * Hit the daily goal of getting 10-14+ new members signed up per day * Address any questions or concerns that members may have about tele-nutrition, and escalate any issues to the team leader, as needed We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Required Skills & Experience All candidates must have reliable personal computer or laptop running Windows 11 with at least 8GB of RAM OR the MacOS 12.7.4 or higher (no Chromebooks allowed) Experience in a high-volume outbound calling role with the ability to make 150+ calls a day without getting burned out Experience handling sensitive and confidential information in regulated industries such as healthcare, telecommunications, or financial services Must be tech savvy- comfortable learning new systems and quickly navigating through multiple systems Excellent communication skills, both written and verbal, with the ability to connect with individuals from diverse backgrounds with varying levels of technical understanding Adaptable to change - thrives in a fast-moving, start-up environment and capable of working independently while staying on task and adhering to remote policies Strong organizational and time management skills with the ability to balance multiple responsibilities and priorities without sacrificing quality Demonstrated ability to collaborate with cross‑functional teams to meet shared goals and deadlines Nice to Have Skills & Experience Bilingual in another language (If they are applying as a bilingual team member, they must be comfortable explaining complex details of healthcare related information) Prior healthcare experience- experience handling sensitive and confidential information with strong knowledge of HIPAA compliance Proficient in Google Suite applications, Zoom Call Center, or Retool software Strong passion for health and wellness Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Role Description As a Command Center Virtual RN, you will provide expert clinical oversight and real-time guidance using advanced telehealth technologies, ensuring seamless patient care coordination and rapid response from a centralized virtual environment. - Expertly monitor patient data streams and identify early warning signs. - Provide remote clinical consultation and meticulously coordinate interventions with on-site care teams to prevent critical events and optimize patient outcomes. - Demonstrate outstanding clinical judgment, strong technological proficiency, and a proactive, decisive demeanor. - Function in various roles as needed, including: - Virtual Registered Nurse (vRN) - Cardio-Pulmonary Technician - Virtual Companion - Connection Specialist - Patient Logistics RN - Patient Logistics LVN - Patient Logistics Sr. PLC - PLC - Act as a lead and resource for all Clinical Command Center functions. - Work well in a matrixed reporting structure. - Identify areas of opportunity and collaborate with leadership to develop and implement solutions. - Observe processes and utilize the PDCA Cycle (Plan, Do, Check, Adjust) to make rapid improvements to workflow. - Effectively communicate changes to the teams. - Assist with departmental orientation, teaching and mentoring new and incumbent staff to ensure understanding of policies, procedures, and workflow. Qualifications - Minimum of 5+ years of recent experience as a licensed nurse. - Knowledge of care transitions. - Experience and knowledge in the use of Electronic Medical Records (EMR). - Basic Life Support (American Heart Association). Requirements - Bachelors of Nursing (preferred). - Cardiac monitoring experience (preferred).

• Contactar por llamada a clientes de otras operadoras para portar a Movistar prepago

• Brindar atención telefónica a clientes Movistar, promoviendo y cerrando ventas de servicios de telefonía prepago, cumpliendo metas comerciales y estándares de calidad, contribuyendo al crecimiento del negocio. • Realizar llamadas a clientes potenciales y actuales. • Promocionar servicios Movistar en modalidad prepago. • Cerrar ventas siguiendo protocolos establecidos. • Cumplir metas de ventas, calidad y productividad.