Imagine as possibilidades
Consultor de Relacionamento
Location
Brazil
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Consultor de Relacionamento
TIM Brasil
• Responsável por garantir a melhor Jornada de atendimento ao cliente. • Atuar com atendimento ao cliente (externo e interno), com objetivo de garantir a melhor jornada do cliente; • Interpretar as reclamações dos consumidores, atuando na correção de causa raiz; • Formalizar o tratamento das solicitações com clareza e objetividade aos interlocutores externos/ internos; • Garantir aderência aos indicadores operacionais e de negócios, mantendo o atingimento das metas propostas; • Atuar com ferramentas e sistemas utilizados no atendimento para consultar e registrar informações.
Job Requirements
- Ensino médio completo;
- Experiência com a utilização de recursos de informática;
- Experiência atuando em áreas de atendimento ao cliente;
- Conhecimentos de matemática básica.
Benefits
- Assistência Médica e Odontológica *
- Benefício Medicamentos *
- Gympass *
- Vale Alimentação e/ou Refeição
- Vale Transporte
- Previdência Privada
- Aparelho celular com Internet Ilimitada e franquia de Voz
- Curso de inglês online extensível a 1 familiar ou amigo
- Programa de Treinamento e Capacitação Internos
- Participação nos Lucros
- Meu primeiro benefício - Auxílio para filhos até 2 anos de idade
- Reembolso Creche (para pais ou mães)
- Modelos de trabalho e jornada flexíveis
- Happy Day - Dia de folga no mês do aniversário
- Outros!
Related Guides
Related Categories
Related Job Pages
More Public Relations Jobs
Public Entity Underwriting Associate
Safety NationalSafety National, founded in 1942 in response to post–World War II workers’ compensation market instability, has grown from its origins as Safety Mutual Casu
Title: Public Entity Underwriting Associate Location: Saint Louis, Missouri, 63146, United States - Company Headquarters Hybrid - Underwriter, Level 1 - Full-time - Requisition #: PUBLI002749 Job Description: Description At Safety National, we don’t just offer jobs – we build careers with purpose! Since 1942, we’ve been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success—both personally and professionally. Ready to grow with us? Apply today! Follow this link to view all of our available careers and apply: https://www.safetynational.com/careers-page/ This opportunity is in the Insurance Underwriting Department. The Insurance Underwriting Department offers a culture of empowerment to produce results and resolve clients’ issues. Our team has an excellent track record of success with an experienced and creative group of people that work well together while underwriting various lines of coverage for large accounts representing numerous industries. Role Description: As an Underwriter on our Public Entity Practice team, you will play a key role in evaluating and underwriting new and renewal multi-line public entity business while building strong relationships with brokers, risk managers, and internal business partners. Working closely with your manager and mentor, you will analyze complex risks, develop competitive and profitable quotations, and contribute to the continued growth of our Public Entity portfolio. This collaborative role offers the opportunity to deepen your underwriting expertise while partnering with Claims, Business Development, and Excess Workers' Compensation teams to deliver creative solutions and exceptional service to our customers. You will evaluate underwriting submissions, review financial and loss information, determine appropriate retention levels, pricing, and policy terms, and negotiate acceptable coverage solutions. You'll also help identify new business opportunities, strengthen broker relationships through cross-selling initiatives, and represent Safety National at industry events while supporting the achievement of departmental production and profitability goals. Qualifications: Education - Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field is preferred. Equivalent insurance industry experience will also be considered. Required Qualifications: - Experience evaluating commercial insurance risks and applying sound underwriting principles. - Strong analytical skills with the ability to interpret financial statements, loss experience, claims information, and exposure data. - Presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future. - This position allows for a hybrid work schedule which includes minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO. All employees are required to submit work from home requests and follow our Work From Home policy, which will be provided to all candidates selected to interview. - Ability to assess pricing, retention levels, policy terms, and coverage structures for complex accounts. - Excellent verbal and written communication skills with the ability to effectively negotiate and build relationships with brokers, clients, and internal business partners. - Proficiency with Microsoft Word, Excel, and Outlook. Preferred Qualifications - Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field. - Professional insurance designations such as AINS, CIC, AU, or similar. - Experience underwriting public entity business, self-insured groups, or large retention casualty accounts. - Knowledge of public entity exposures, risk management practices, and the excess casualty marketplace. - Experience collaborating with claims, business development, and underwriting teams to develop comprehensive insurance solutions. - Experience identifying new business opportunities and managing broker relationships. Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures. Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokyo Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world. Total Rewards That Put Employees First In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k)-retirement savings match and an annual profit sharing contribution. We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company-paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well-being programs. Apply today to learn more. Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target base salary range for this position is $61,000 to $94,000. Compensation for the successful candidate will consider the candidate’s particular combination of knowledge, skills, competencies, experience and geographic location. #LI-Hybrid
Employee and Labor Relations Specialist
FYI For Your Information IncFYI - For Your Information, Inc. (FYI) continues to be one of the fastest growing and most successful woman-owned Federal contractors in the country. For three years in a row, we have been on Inc. Magazine's 5000 list and was recently named one of Inc's 2024 Mid-Atlantic Fastest Growing companies. FYI offers a collaborative and inclusive work environment. We offer professional development and career growth opportunities to all employees. As we continue to grow so will you and your career. At FYI, inclusion and diversity are fundamental to our culture and our core value of "People First". All people matter at FYI. We believe that our inclusive environment and the diversity of our people drives our innovation and growth and allows us to better serve our clients and communities. FYI is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employment organization, retaliation, parental status, military service, or other non-merit factor.
Role Description Licensed Employment Law Attorney in good standing. - Demonstrated expertise in federal sector labor relations, including the application and interpretation of the Federal Service Labor-Management Relations Statute (5 U.S.C. Chapter 71). - Extensive litigation experience, with substantial work as an agency representative or counsel in labor relations arbitrations. - Proven success in handling grievance arbitrations, including case strategy development, witness preparation, evidentiary presentation, and post-hearing briefs. - Expert-level ability to interpret and apply collective bargaining agreements (CBAs), memoranda of understanding (MOUs), and related labor-management agreements. - Deep knowledge of the statutory and regulatory frameworks governing federal labor relations, including FLRA decisions and interactions with the MSPB, as well as related precedents. - Exceptional legal research, analytical, and writing skills, including drafting arbitration briefs, exceptions, legal memoranda, and settlement agreements. - Demonstrated ability to present cases effectively before third-party adjudicatory forums, including arbitrators and the Federal Labor Relations Authority (FLRA). - Strong oral advocacy skills, including the examination and cross-examination of witnesses and persuasive legal argumentation. - Ability to provide strategic labor relations advice to agency leadership and labor relations professionals. Requirements - Licensed Employment Law Attorney in good standing. - Demonstrated expertise in federal sector labor relations. - Extensive litigation experience. - Proven success in handling grievance arbitrations. - Expert-level ability to interpret and apply CBAs and MOUs. - Deep knowledge of statutory and regulatory frameworks. - Exceptional legal research, analytical, and writing skills. - Demonstrated ability to present cases effectively. - Strong oral advocacy skills. - Ability to provide strategic labor relations advice. Benefits - Opportunity to work remotely, based on contract or position. - Team building and innovation in a collaborative environment. - A competitive base salary with a loaded benefits package. - Tuition/Education Assistance. - Personal computer device allowance. - Pet Insurance. Company Description FYI - For Your Information, Inc. continues to be one of the fastest growing and most successful woman-owned Federal contractors in the country. For three years in a row, we have been on Inc. Magazine's 5000 list and was recently named one of Inc's 2024 Mid-Atlantic Fasted Growing companies. FYI offers a collaborative and inclusive work environment. We offer professional development and career growth opportunities to all employees. As we continue to grow, so will you and your career. At FYI, inclusion and diversity are fundamental to our culture and our core value of "People First". All people matter at FYI. We believe that our inclusive environment and the diversity of our people drives our innovation and growth and allows us to better serve our clients and communities. FYI is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employment organization, retaliation, parental status, military service or other non-merit factor.
Role Description Dans le cadre du développement de mes projets personnels et de ma fondation, Horizon Usher Foundation, je recherche un·e attaché·e de presse / PR Manager pour m’accompagner dans la création d’une stratégie médiatique internationale. Mission principale : - Accroître ma visibilité et obtenir des parutions dans la presse mode, culture, lifestyle et impact social. Contexte : - Je suis mannequin et fondateur de Horizon Usher Foundation. - Atteint de rétinite pigmentaire, une maladie génétique rare qui me rend doucement aveugle, je mène des projets à forte résonance sociale pour sensibiliser à la perte de vision : - Traversée de l’Atlantique (sponsorisée par Giorgio Armani) - Expédition prochaine en Antarctique (en discussion avec Rolex) - Tournée mondiale Ben’s Postcards pour capturer mes derniers souvenirs visuels - Éditos photo déjà prêts (Through Ben’s Eyes, noir & blanc, géométrie) - Je suis accompagné par une agence madrilène type “talent agency”, mais j’ai besoin d’un soutien PR pour amplifier la portée médiatique de ces projets. Vos missions : - Définir et mettre en place une stratégie RP internationale - Proposer et pitcher mes éditos, projets et interviews aux magazines, radio, télé - Cibler et créer des contacts dans la presse (mode, artistique, sociale, internationale) - Organiser des interviews, portraits et reportages - Valoriser les projets en cours et à venir de la fondation - Conseiller sur le storytelling et la communication médiatique - Accompagner le développement d’une image d’ambassadeur de la vision Qualifications - Attaché·e de presse ou PR Manager expérimenté·e - Très bon réseau presse (France + international) - Sensibilité au monde de la mode, de la photographie, de l’impact social - Capacité à pitcher des histoires fortes et humaines - Goût pour les projets uniques, engagés, avec une dimension artistique
Digital PR Specialist – B2B
Siege MediaWe help great brands scale with SEO-focused content marketing. Inc. 5000 six years running, and we're 100% remote!
• Generate creative ideas to develop as content and pitch to journalists/bloggers covering tech, SaaS, and B2B industries • Build media lists for a variety of B2B clients across a wide range of industry groups • Work with our content marketing team to create unique, proprietary data to establish our tech and SaaS clients as industry experts in their field • Pitch content generated by our team to news media, trade publications, and industry press for the primary purpose of generating coverage and visibility for our B2B organic growth clients • Monitor tech and industry news and proactively pitch new stories • Nurture and develop relationships with writers, reporters, and bloggers covering the tech and B2B space • Conduct comprehensive research including validating sources and finding the most recent and relevant data available

