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Veracross is a software development and EdTech company that is on a mission to help schools unify their operations through Software-as-a-Service (SaaS)-based School Information Sys
Associate Implementation Manager
Location
Massachusetts
Posted
121 days ago
Salary
$65K - $75K / year
Seniority
Mid Level
Job Description
Associate Implementation Manager
Veracross
• Guide customer implementation projects across one or more Veracross products. The process may include: • Department discovery: working with each implementing department to understand their workflows and needs. • Platform transition options consulting: Discovery-infused platform setup options presented, demoed, revised, and finally agreed upon. • Orchestrate successful change management, where tailored configurations are office-tested, revised, approved, and deployed. • Department workflow consulting: Model and document the ways the school's different departments will use the Veracross product(s) across their first operational year. • Develop, coordinate, and execute project plans, task schedules, and resource activities to ensure on-time and effective project delivery • Lead direct training engagements for multiple school departments, and ensure school personnel completed required self-paced trainings • Collaborate with internal stakeholders to ensure all phases of the implementation are executed as necessary (for example: Implementation Engineers for system configuration and data migration)
Job Requirements
- 4-year college degree or equivalent experience
- Excellent written and oral communication skills to include comfort with public speaking, presentation delivery, etc.
- Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgment
- Ability to learn complex, enterprise level software systems at a level that supports teaching others
- Ability to multi-task in a fast-paced environment
- Problem-solving skills with ability to perform root cause analysis
- Ability to travel up to 15% of the time
- Authorized to work in the United States
Benefits
- 3 weeks of vacation per year
- 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
- 56 Hours of paid sick leave annually
- Top tier benefits -
- Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
- Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
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