Role Description As a Customer Experience & Operations (CXO) Consultant, you will contribute to Sirva’s success by serving as the primary point of coordination to Sirva’s customers in their mobility journey. This role is service focused, with the organizational ability to support, monitor and consult with customers across a large client base. Additionally, this role will seek out opportunities to enhance the customer experience. - Places proactive calls with customers to welcome them and advise on authorized services and policies. - Engages and adopts new technology enhancements and features, promoting them internally and with customers. - Serves as a trusted advisor in mobility programs, learning about available services and translating them to meet individual customer needs. - Regularly utilizes digital tools to access client policy information for timely and accurate communication. - Advises on services delivered by supplier partners and troubleshoots across service lines. - Demonstrates proficient skills in managing complex relocations. - Utilizes an omnichannel technology solution (phone, email, chat, etc.) to support customer interactions. - Partners internally with other customer support teams to ensure all customer needs are met. - Collaborates externally with supplier partners to coordinate authorized services for customers. - Ensures strong data integrity through regular upkeep of file notes and updates. - Ensures outlined Key Experience Metrics and customer/client SLAs are met or exceeded. - Supports customer and client needs with a focus on quality, accuracy, and timeliness. Qualifications - High school diploma or equivalent. - University/college degree preferred. - 1 year in a customer experience, business operations role preferred. - International experience a plus, but not necessary. - Fluency in English and French; other languages are highly desired. - Experience providing highly organized delivery, problem-solving skills, and attention to detail. - Able to think creatively and navigate ambiguity to solve problems. - Strong accountability for success of customer experience. - Curiosity and hunger to learn and grow. - Digitally focused with comfort utilizing multiple technology platforms. - Strong customer service and trusted advisor mindset. - Able to build trust across various customer types. - Excellent written, verbal communication, and interpersonal skills. Requirements - Regularly attends mandatory training to support on-the-job knowledge and career growth. - Completes other tasks/responsibilities as required to provide effective support. Benefits - Competitive salary. - Workplace flexibility for a balanced work/life approach. - Comprehensive benefits packages and wellness program. - Generous company-paid vacation days and holiday time. - Challenging, collaborative, diverse corporate culture. - Ongoing opportunities for learning and career development.

Role Description This role will support the Sr. Director of Operations & Analytics in driving strategic and operational improvements across the organization. The Manager will be responsible for enhancing P&L performance, developing actionable analytics, improving reporting and dashboards, and leading process improvement initiatives across lab and field service operations. This position combines analytical rigor, operational expertise, and field engagement, requiring both strong technical capabilities and the ability to influence change across multiple locations. The individual will partner closely with operations leadership to assess performance, identify opportunities, and execute initiatives related to capacity planning, productivity improvement, and standardized processes. - Provide analytical support to improve P&L performance, including margin analysis, cost drivers, and productivity insights - Support enhancement of dashboards and reporting tools (e.g., QuickSight, Vena, ERP, LIMS systems) to provide actionable insights to operations leadership - Lead process improvement initiatives leveraging Lean Six Sigma methodologies to drive efficiency, reduce waste, and improve service delivery - Travel to operational sites to assess performance, identify improvement opportunities, and support implementation of changes - Support capacity and capability planning by analyzing workload, staffing, asset utilization, and demand trends - Partner with lab managers and regional leaders to translate data into clear takeaways, action plans, and measurable results - Develop business cases for capital investment, process changes, and strategic initiatives - Support standardization of processes across locations, including workflows, reporting structures, and performance metrics - Lead or support cross-functional strategic projects, including reporting improvement and operational initiatives - Drive improvements in core KPI areas such as productivity, turn-time, TMS performance, margins, and standard times - Model the Company’s values to influence others to perform in an aligned manner. - Other duties as assigned Qualifications - Strong analytical skills with proficiency in Excel and experience with BI tools such as QuickSight, Power BI, or similar - Experience with ERP/LIMS systems such as APLUS, IndySoft, or Caltrak is preferred - Lean Six Sigma certification or demonstrated experience in process improvement methodologies - Proven project management skills, including defining scope, developing timelines, tracking progress, and ensuring accountability to drive operational and financial outcomes - Ability to translate complex data into actionable insights and communicate effectively with leadership - Willingness to travel to operational sites to support assessments and implementation - Experience in calibration, laboratory operations, or technical service environments preferred Requirements - Bachelor’s degree in Engineering, Data Analytics, Operations, Business, or related field (preferred) - 5+ years of experience in operations, analytics, process improvement, or related field Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position. - Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl - Occasionally required to sit and talk or hear - Specific vision abilities required include close vision, color vision, and ability to adjust focus Work Environment The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. - The noise level in the work environment is usually moderate Equal Opportunity and Non-Discrimination Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. Contingencies All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

Role Description - Design and support cloud architecture in Azure - Build, deploy, and manage infrastructure using Terraform and Azure Resource Manager (ARM) - Use Azure DevOps to support development, deployment, and environment management activities - Implement and maintain continuous integration / continuous deployment (CI/CD) pipelines - Support cloud networking and infrastructure as code (IaC) practices within Azure environments Qualifications - Minimum 3 years of experience working with Azure in cloud-based environments - Hands-on experience with Terraform and infrastructure as code (IaC) - Experience using Azure DevOps to support continuous integration / continuous deployment (CI/CD) processes - Knowledge of cloud architecture, cloud networking, and Azure Resource Manager (ARM) - Bachelor's degree from an accredited college or university is required Requirements - All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. - KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity. Benefits - KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. - Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications, and specific location. - Applicants may be required to apply and become employed by a service provider utilized by KPMG. Company Description - KPMG LLP, its subsidiaries, and its agency service providers are equal opportunity employers/contractors. - All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.

Role Description Responsible for the post-closing review of new, renewed, and modified consumer, commercial, and complex commercial loans. Types of complex commercial loans include but are not limited to: - ARC Loans - Syndications - Participations - Energy - Oil & Gas - Water Stock - Mineral Rights - Franchise Lending - Equipment Finance - Asset Based Lending This process includes a review of the documentation to ensure documentation and collateral perfection requirements have been met in order to perfect the Bank's position and security interest; to validate that the loan was closed as approved with the proper authority; confirmation of specific policy and regulatory compliance; and the entry of any defects identified through the review. Ensure that production deadlines and SLAs are met and that an important level of accuracy is maintained; assist with special initiatives and projects. Qualifications - High School graduate or equivalent; Bachelor’s degree preferred - Must be knowledgeable in loan documentation and post-closing functions to include consumer, commercial and complex commercial loans - A minimum of 2 years’ experience in a loan documentation role, to include LaserPro and Attorney Prepared loans, or in a Loan Operations role is preferred - Experience with AFS Visions and Fiserv systems software is preferred - Proficient with Office products including Microsoft Word and Excel with the ability to create and manage spreadsheets Requirements - Review executed loan documentation for new, renewed, and modified Consumer, Commercial and Complex loans to ensure all required documents are provided and in compliance with bank policies and federal and state regulations - Determine FHLB/FRB coding - Update and maintain collateral data within the core system(s) for Consumer, Commercial and Complex Commercial loans - Enter missing/inaccurate loan document exceptions using the internal exception tracking system (ETS) - Maintain knowledge of current lending policies, procedures, and regulations; stays abreast of variations in laws across state boundaries; attends and completes all necessary training - Remain up to date on all documentation, regulatory, and lien perfection requirements in order to ensure loan quality - Responsible for organizational integrity and business ethics as it relates to this position - Perform other job duties and special projects, as assigned - Cross Training duties included for all of Loan Operations functions - Ensure compliance with SouthState Bank Code of Business Conduct and Ethics and other operating policies and procedures - Completes compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements Benefits - Equal Opportunity Employer, including disabled/veterans