Role Description We are looking for enthusiastic, detail-oriented individuals to join our team as Client Services Travel Coordinator. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. You’ll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention. Training and support are provided to help you succeed in this rewarding role. - Engage with clients to understand their travel needs, preferences, and budgets - Research travel options, including accommodations, cruises, tours, and packages - Prepare and present customized travel proposals and itineraries - Manage travel reservations and ensure accuracy of booking details - Provide timely, professional communication and follow-up with clients - Stay current on travel trends, destinations, and preferred supplier offerings - Participate in virtual team meetings and training sessions Qualifications - Strong interest in travel and delivering exceptional customer service - Excellent communication, interpersonal, and problem-solving skills - Self-motivated, organized, and capable of working independently - Comfortable with using online tools and technology for research and booking - Reliable internet connection and basic computer proficiency - Previous experience in customer service, hospitality, or sales is a plus but not required Benefits - Flexible, remote work environment - Full training and access to industry tools and resources - Supportive team culture and ongoing mentorship - Income-earning possibilities based on performance - Exclusive travel discounts and perks through industry partners - Opportunities for personal and professional growth - $40,000 - $70,000 a year Company Description We are a trusted travel planning company specializing in unforgettable vacations, cruises, all-inclusive resorts, and group travel experiences. We pride ourselves on delivering exceptional client service and creating seamless, memorable trips tailored to every traveler’s dreams.

• Manage collateral related services across multiple client trades • Creation and timely delivery of accurate trade reporting to clients • Ensure client reports are provided a minimum of 24 hours prior to scheduled calls • Facilitate coordination of new projects with internal resources • Communicate with clients to ensure needs and expectations are met • Evaluate and resolve loan level issues as assigned

• Responsible for the management of their Team Leaders and the project managers under their supervision • Manage team workload and assignment flow to PMs • Help manage client relationships for the team’s client accounts • Consistently meet client expectations for delivering market research data and services • Actively monitor and update the management team with key performance indicator data • Identify, seek, and provide world-class training for team members • Monitor and proactively communicate with internal and external clients regarding team milestones, hurdles, etc. • Allocate manageable goals to employees based on team needs, interests, and development needs • Providing their staff leaders with timely, fair, and measured performance assessments and feedback to foster growth • Reward and recognize performance as appropriate

Role Description We are looking for an experienced Provider Services Representative to help support daily operations for our provider and therapist network. This includes regularly communicating with providers and therapists, network onboarding, training success, ongoing education, and working cross-functionally with other departments within the organization. What you’ll be doing as Provider Services Representative: - Serve as a point person to address day-to-day provider and therapist operation issues. - Assist with coordinating coverage, reassignments, and ongoing network communication. - Conduct clinical onboarding success meetings and provide continuous educational support. - Assist with the development and dissemination of materials for program trainings and portal feature launches. - Work cross-functionally across Talent, Credentialing, HR, Clinical Leadership and Compliance to continuously drive improvement efforts. - Identify technical problems and escalate relevant information to the engineering team. - Support collaboration agreements by maintaining files and preparing state required chart reviews. - Perform additional duties as required. Qualifications - 2 years of experience in healthcare operations in the payer or provider setting. - A meticulously organized and detail-oriented executor. - A proactive problem solver. - Someone who takes initiative and thrives in a semi-structured and dynamic work environment. - An effective oral and written communicator. - Passionate about operations, healthcare innovation, and telemedicine. - Driven to have a positive impact. Requirements - Monday through Friday (subject to change), 9:00 am to 5:30 pm PST. Benefits - A competitive hourly pay. - Fully paid for comprehensive health care (medical, dental, vision). - Pet Insurance. - Life Insurance & Short / Long Term Disability. - 401k Plan. - 15 days paid vacation, 3 paid personal days, 3 paid sick days, paid holidays. - Parental Leave. - Work remotely. - Additional memberships and perks.