• Recommends, plans, evaluates and translates clinical practice, operations, policy and procedures into electronic content and workflows. • Configures the electronic health record system to improve operations, standardize processes, gain workflow efficiencies and improve patient care. • Performs in-depth analysis and facilitates development of integrated workflows. • Completes the functional design and build of the eRecord system with minimal guidance. • Collaborates with others and uses critical thinking to seek resolution of system issues or conflicts for points of integration and communicates risk implications to team lead/project manager. • Reviews requested enhancements. • Prioritizes and implements requested changes to the system. • Works with the project team, subject matter experts, training, and technical team to define processes that cross applications and functional areas. • Participates in the upgrade process. • Acts as representative for the team as needed and attends upgrade meetings. • Coordinates the activities of application-level team. • Builds reports and workflows and tests work of self and others as needed. • Identifies and resolves complex issues. • Maintains standards for system build, including following naming and numbering conventions, security classifications, database/spreadsheets for system build, and change control. • Adheres to organizational policies and procedures. • Builds relationships and effectively communicates with the project team, key stakeholders, and physician practices as required. • Performs tasks that maintain the foundational components and/or performance of the eRecord system with limited guidance.

Requisition Number: 2374855 At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Bring your finance expertise to a role where precision, insight, and impact come together. As a Senior Financial Analyst, you'll play a key role in supporting month-end close processes, forecasting, budgeting, and delivering meaningful analysis that help guide business decisions. This is an opportunity for a self-directed finance professional who is excited to contribute to the financial strength and integrity of a mission-driven organization. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Preference will be given to candidates in the Minnetonka, MN area. Primary Responsibilities: - Develop, perform and manage the analyses of business and financial metrics as well as performance measures - Develop and maintain financial reports to clearly communicate actual results, forecasted performance; and variances to plan, forecast and budget - Work closely with the business to develop, recommend and establish strategies, plans and processes to improve profitability and cost efficiencies - Maintain general ledger accounts and related activities for the production of financial statements and reports - Reconcile, analyze, and review general ledger accounts in preparation for month end close - Assist with or lead the month-end and quarterly-end close process for assigned businesses or groups You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 1+ years of professional accounting and/or finance experience in a corporate environment - Experience presenting financial results - Intermediate or higher level of proficiency with MS Word and Excel (Pivot tables) - Proven Financial modeling and financial statement analysis skills Preferred Qualifications: - Experience working in the Healthcare industry - Experience managing monthly reporting or financial planning and analysis - Experience using financial planning tools such as PeopleSoft Financials, Essbase, and / or Smartview - Proven excellent oral and written communication skills - Proven self-sufficient, independent thinking, self-starter who takes ownership and accountability *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Requisition Number: 2363705 Description - External Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. You'll enjoy the flexibility to work remotely* from anywhere within Canada (except for the Saskatchewan province) as you take on some tough challenges. Primary Responsibilities: - Responding to time sensitive support calls that can affect patient care - Be primary point of contact for customers on reported cases and collaborate and engage other teams as needed to drive to resolution - Document in detail all reported incidents and scope issues accurately, collecting all necessary information and logs - Manage ticket backlog of about 20-30 cases - Troubleshoot issues on production RIS and PACS radiology systems which utilize some of the following technologies: Local & Wide Area - Networks, Windows Servers and workstations, Enterprise-class hardware & storage systems, and Oracle databases - Liaison with internal teams, including R&D, Technical Response, Systems Engineering, Production & Installation, and Sales as required to deliver on customer requests - Contribute to a fast-paced and highly collaborative team-based work environment You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED - 2+ years of experience in Technical Support role where you are troubleshooting Windows Operating Systems or 2+ years of education from a technical program and an accredited college or university - 1+ years of customer service experience - Currently reside in Canada - Availability to work an 8-hour shift Monday - Friday starting between 5am-9:30am PST with an on-call rotation as needed Preferred Qualifications: - Intermediate level of proficiency in at least 1 programming language (C,C#, C++, Python, etc.) - Experience in the healthcare industry - Experience in medical imaging, specifically radiology or cardiology - Experience in Technical Application Support - 2+ years of experience using Windows command line, Powershell - 1+ years of experience troubleshooting TCP/IP issues - 1+ years of experience working in a Technical Support Center - 1+ years of experience in Troubleshooting Active Directory - 1+ years of experience providing technical support in a collaborative environment - 1+ years of experience in Technical Application Support *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Canada Residents Only: The salary range for Canada residents is $52,800 to $109,800 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. #RPO #GREEN

Requisition Number: 2372666 Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Reporting into the leader of the Workforce360 team within Enterprise Workforce Optimization, this role will be a key contributor in the workforce planning and management team engaging in exciting new client onboarding work to implement our best-in-class support models. The Sr. Workforce Planning Analyst/Lead will interact with other highly experienced workforce professionals to work across Optum's various businesses to engage with operational leaders to implement workforce support and collaborate to transition to steady state workforce management teams. Along the way the analyst will encounter new operational models across Optum's clinical, Rx, banking, care, revenue cycle, and many other businesses making for an exciting and ever-changing project list. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: As a Senior Workforce Planning Analyst/Lead on the Workforce360 (W360) team, you will be responsible for providing expert workforce management consultation by: - Identifying solutions that maximize business productivity/efficiency - Recommending best practices to operational leaders and collaborating on best-fit solutions amongst your peers and leaders - Developing call/queue/back-office modeling - Implementing standard enterprise solutions, such as scheduling, real-time monitoring, intra-day planning, short- and long-range forecasting and capacity planning, desktop analysis (DAA) and other tracking solutions - Establishing baseline metrics on productivity from which to measure savings and efficiency gains - Support positive WFM relationships with key leaders, evangelizing the benefits of leveraging an internal shared services workforce management expertise function - Assisting in the monthly maintenance and updating of financial models - Partnering in the enhancement of existing and development of new data visualizations involving multiple data sets across the organization - Assessing monthly financial data, identifying trends, and communicating findings to leadership and/or relevant stakeholders - Collaborating with our designated Finance partner and internal department leaders to assemble and submit quarterly forecast inputs - As the front-door to Optum workforce planning and management (WFP+M) support, you would be part of a team that welcomes new operations or customers and introduces them to a centralized workforce operating model, lead projects to implement and operationalize workforce solutions, and handoff solutions to workforce management steady state teams for ongoing maintenance and support - This is a complex, fast-paced, matrixed environment with a lot of moving parts. The challenge is in developing, enhancing, and maintaining operational information and models. You'll be expected to interpret and analyze large amounts of data from multiple sources and use it to tell a meaningful story. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Undergraduate degree or 4 years equivalent experience - 3+ years of workforce management or workforce planning experience - 1+ years of experience presenting to senior leadership Preferred Qualifications: - Experience managing complex end-to-end projects, preferably as a project leader - 1+ years of experience in consulting role - Ability to influence and make recommendations to peer level staff and senior leaders - Strong verbal and written communication skills - Strong knowledge of WFM principles *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN