• Drive high-priority initiatives across the business. • Work with leadership to solve business and product challenges. • Build new teams, processes, and capabilities as the company grows. • Lead cross-functional projects from planning through execution. • Research new markets, products, and business opportunities. • Improve how we operate by identifying problems and implementing practical solutions. • Take ownership of projects and deliver meaningful business outcomes.

• Drive high-priority initiatives across the business. • Work with leadership to solve business and product challenges. • Build new teams, processes, and capabilities as the company grows. • Lead cross-functional projects from planning through execution. • Research new markets, products, and business opportunities. • Improve how we operate by identifying problems and implementing practical solutions. • Take ownership of projects and deliver meaningful business outcomes.

• Join an international customer support team • Build your career while working remotely in a dynamic and multicultural environment • Handle customer inquiries and provide support via various channels

• Coordinate and adjust caregiver schedules throughout the day • Process same-day schedule changes and new care requests • Respond to caregiver and client phone calls, texts, and Teams messages • Manage caregiver call-outs and secure replacement coverage • Monitor caregiver arrivals and visit check-ins • Support Targeted Care and On Demand operations throughout the afternoon and evening • Serve as backup for the Scheduling Manager during PTO and days off • Update payroll time records based on verified visit information • Maintain accurate documentation in our CRM • Collaborate closely with Care Coordinators and the Operations team to ensure seamless service