• Represent the voice of the customer, advocating for user and business needs throughout product delivery. • Collaborate with senior product leaders to define product strategy, priorities, and delivery plans. • Facilitate workshops focused on discovery, requirements gathering, process mapping, ideation, prioritization, and solution definition. • Gather, analyze, and document business requirements from client stakeholders. • Create, refine, and maintain product backlogs, user stories, acceptance criteria, and release priorities. • Participate fully in Agile ceremonies including backlog refinement, sprint planning, reviews, retrospectives, and other product delivery activities. • Coordinate closely with UX designers, software engineers, QA, project managers, and client stakeholders throughout delivery. • Build trusted relationships with clients through thoughtful communication, collaboration, and problem solving. • Identify risks, assumptions, dependencies, and opportunities early, helping teams make informed decisions. • Contribute to product roadmaps and release planning alongside senior product leadership. • Partner with Mindgrub Account Managers and Project Managers to ensure successful client engagements and software delivery. • Leverage generative AI tools to improve research, documentation, backlog refinement, meeting preparation, analysis, and other product management activities while validating outputs for quality and accuracy. • Continuously improve product management processes, team collaboration, and delivery practices.

• Own long-term product scope, defining epics and ensuring end-to-end case journeys are captured, documented, and validated as they evolve. • Define the value-creation story for the service and assist with quarterly OKR writing at the program level. • Ensure user delight and drive product toward the internal equivalent of product-market fit. • Anticipate, identify, and address risks and blockers that could impede engineering progress. • Work with Workstream Leads to define "good enough" criteria for shipping features and inform data quality for engineering enablement. • Act as the first user of solutions, routing feedback and results to Workstream Leads and business partners for prioritization. • Monitor engagement and retention metrics to track product-market fit evolution. • Triage user feedback back to engineering teams and subject matter experts. • Operate seamlessly across strategic (quarterly scope, OKRs) and tactical (sprint mechanics, documentation) horizons simultaneously.

Title: Senior Agile Product Owner Location: Raleigh, North Carolina Department: Information Technology Job Description: Description At Builders Mutual, we believe in the power of teamwork to get the job done right. Every day, our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact. The Opportunity: Reporting to the Director of Digital Solutions, the Sr. Agile Product Owner leads enterprise-scale product delivery and is accountable for core system modernization and other strategic initiatives across Builders Mutual. This role defines and aligns product strategy across multiple teams, ensuring delivery supports business objectives, operational efficiency, and long-term technology direction. The Sr. Product Owner serves as a key link between underwriting, operations, and technology, using strong partnership, prioritization, and data-driven decisions to drive value. This position operates at a program and portfolio level, shaping roadmap decisions, influencing cross-functional alignment, and guiding complex, high-impact work across the enterprise. Because the success of our company is rooted in teamwork, the way we care about the people we work with and serve,this hybrid role will work in our Raleigh office a minimum of two days with the flexibility to work from home the remaining three days. Your WORK as a Sr. IT Product Owner will make a difference as you: - Define and lead the product vision, roadmap, and delivery strategy for enterprise-scale initiatives, including core system modernization and other strategic programs. - Align product direction with enterprise goals, balancing business value, technical feasibility, operational readiness, and long-term architecture. - Lead product ownership across multiple Agile teams and interdependent workstreams to ensure coordinated, high-quality delivery. - Translate complex business initiatives into prioritized backlogs, release plans, and sequencing decisions across teams and programs. - Serve as the senior product leader for key business and technology stakeholders, driving alignment on priorities, scope, trade-offs, and investment decisions. - Facilitate executive-level communication on roadmap progress, risks, dependencies, and key decisions. - Own and govern product backlogs across teams, ensuring priorities reflect value, cost, risk, compliance, and strategic outcomes. - Partner with architecture, engineering, data, and vendor teams to deliver scalable solutions aligned with target-state systems and integration strategy. - Define, monitor, and use KPIs, business outcomes, and stakeholder feedback to assess success, optimize delivery, and improve adoption. - Identify and resolve cross-team dependencies, delivery constraints, and future-state gaps to support modernization, operational efficiency, and continuous improvement. Skills and Experience to Get the Job Done Right: - Bachelor’s degree in Business, Information Technology, or related field with 5+ years of experience in Product Ownership, Product Management, or Business Analysis in Agile environments, including responsibility for highly complex or enterprise-level initiatives. Strong preference for experience in a property & casualty insurance environment. - Demonstrated experience leading large-scale, cross-functional, or enterprise system implementations with multiple stakeholders, dependencies, and delivery workstreams. - Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) - Experience managing cross-team dependencies, sequencing decisions, and delivery risk across complex programs or portfolios. - Proven ability to influence and align stakeholders at all levels, including senior leaders, on priorities, trade-offs, and strategic direction. - Strong analytical and decision-making skills with a focus on value delivery - Experience working with product management and delivery tools (e.g., JIRA, Azure DevOps) Your Employee Experience at Builders Mutual: At Builders Mutual, we’re intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don’t just happen — they’re built with intention. You’ll also be part of a team where people show up as themselves, support one another, and take pride in what we’re building together. We support you with: - Competitive compensation and a performance bonus program - 3 weeks of PTO to start, plus your birthday off - A 37.5-hour workweek, with Fridays ending at 2:30 PM - Professional development through Builders University - Everyday Wins recognition with swag and extra time off - 8 paid Volunteer Time Off (VTO) hours to give back - Comprehensive benefits that support your wellbeing today and your future tomorrow Builders Mutual is an Equal Opportunity Employer.

Title: Director of Product Management Location: Frisco, Texas, 75034, United States Job Description: Director of Product Management This is a Remote position Candidates must already live in the United States, #LI-Remote No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work The Product Management team leads the organization in product strategy. The product management team is responsible for overseeing the development and success of the company’s products. We function as the fulcrum balancing customer needs with Lexipol’s growth objectives. Lexipol is seeking a Director of Product Management to lead the strategy, positioning, and lifecycle management of our learning and content product portfolio. This is a senior leadership role that sits at the intersection of market strategy, product vision, and organizational execution. You will be accountable for driving portfolio-level growth and ensuring our products deliver measurable outcomes for public safety organizations across the country. You will lead and develop a team of product managers and technical product owners, setting the standard for product excellence across the organization. This role requires someone who can operate confidently at the executive level — shaping strategy, influencing stakeholders, and building the organizational capability needed to deliver market-leading products. You will report to the VP of Product Management and serve as a key voice in product leadership conversations across the company. This is done through working in these areas of focus: Product Strategy & Market Leadership - Define and own the multi-year product portfolio strategy, ensuring alignment with company growth objectives, evolving market dynamics, and customer needs in the public safety sector. - Lead competitive intelligence, market segmentation, and customer research programs to identify whitespace opportunities and inform strategic positioning. - Develop product positioning and messaging frameworks in partnership with product marketing to ensure differentiated market presence. - Drive pricing strategy across the product portfolio, balancing revenue growth, profitability, and competitive positioning, with recommendations delivered to executive leadership. Team Leadership & Organizational Development - Lead, mentor, and develop a team of product managers and technical product owners, establishing a high-performance culture grounded in accountability, customer obsession, and continuous learning. - Define and uphold standards for product management craft across the team — from discovery and requirements to delivery and measurement. - Build team capacity and capability to scale with the organization’s growth, including hiring, onboarding, and performance management. - Serve as a cross-functional leader who aligns engineering, design, marketing, sales, and customer success around shared goals and priorities. Portfolio Roadmap & Prioritization - Own the strategic product roadmap across the learning portfolio, driving prioritization decisions that balance near-term revenue impact with long-term competitive positioning. - Establish and govern a rigorous framework for opportunity assessment, business case development, and ROI measurement for new product investments. - Identify and develop organic growth opportunities, including adjacent market expansion, new buyer segments, and platform extensions. - Support M&A evaluation and integration as a subject matter expert on product portfolio fit and capability gaps. Product Development Oversight - Partner with engineering and design leadership to ensure effective end-to-end product development, from discovery through launch and iteration. - Establish standards for requirements definition, user story quality, and acceptance criteria across the product team. - Oversee alpha, beta, and pilot programs for new products and features, ensuring structured learning and feedback loops. - Define and govern the KPI framework for portfolio performance, product adoption, and customer outcomes. Go-to-Market & Revenue Execution - Collaborate with sales, marketing, and customer success to develop and execute go-to-market plans that drive new sales, expansions, and renewals. - Guide the sales and customer success teams on product positioning, competitive differentiation, and customer value narratives. - Align product launches and roadmap communications to revenue targets and customer satisfaction metrics. Requirements: - Minimum of 7 to 10 years of recent SaaS Product Management experience. - Demonstrated track record of defining and executing portfolio-level product strategy for B2B or B2G SaaS products. - Proven experience in pricing strategy, product positioning, and competitive analysis in a dynamic market. - Experience in EdTech or GovTech product environments. - Executive-level written and verbal communication skills, with experience presenting to C-suite and board-level stakeholders. - Strong analytical capabilities, including the ability to build business cases, define KPI frameworks, and translate data into strategic recommendations. - Deep experience in Agile/Scrum product development methodologies and product management tooling. - Demonstrated ability to lead, develop, and scale high-performance product teams. - Experience integrating AI capabilities into product strategy and/or technology products. - MBA preferred. Preferred: - Background in public safety, government, or adjacent regulated markets. - Experience with LMS systems, online course delivery technologies such as SCORM, and SaaS-enabled offline training workflows and records management. - Management consulting experience. - Agile certifications: Agile Scrum Product Owner, Scaled Agile, or PMI-ACP. - Pragmatic Marketing certification. - Experience supporting M&A evaluation or post-acquisition integration. - Familiarity with law enforcement and fire department training workflows, including Field Training Officer (FTO) programs and skills-based training tracking. - Understanding of professional license and recertification requirement management, including continuing education credit tracking and compliance workflows. What Success Looks Like - Portfolio revenue and customer satisfaction targets are met or exceeded year over year. - Your product managers and technical product owners are growing, delivering with high quality, and operating with increasing independence. - NPS scores and product KPIs trend positively, with clear ownership and action plans behind each metric. - Product strategy is clearly understood and championed across the organization. - You are recognized as a trusted strategic partner by executive and cross-functional leaders. Why this Role - High organizational visibility — you will present to and partner directly with C-suite leadership on a regular basis. - A genuine leadership platform — you will shape how product management operates at Lexipol, not just execue within it. - Meaningful work — the ptroducts you build directly support first responders who protect communities every day. - A collaborative, remote-first environment with flexibility and core-hours availability across US time zones. - You will report to the VP of Product Management, who will serve as a champion and thought partner in your continued leadership development. Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits Lexipol offers a competitive base salary, monthly or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Base salary for this role has a range starting at $150,000 and higher, depending on experience plus annual bonus. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visitwww.lexipol.com. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.#LI-AD1