• Design, configure, build, test, and maintain Epic Resolute Professional Billing (PB) applications. • Serve as the primary application resource for Claims and Remittance functionality within Epic Resolute PB. • Configure and support claims processing, claim edits, remittance posting, reimbursement workflows, workqueues, and charge entry. • Collaborate with Revenue Cycle, Patient Financial Services, and IT stakeholders to gather requirements and optimize Professional Billing workflows. • Support ongoing Revenue Cycle stabilization initiatives by identifying opportunities to improve billing accuracy, reimbursement, and operational efficiency. • Troubleshoot production issues, perform root cause analysis, and deliver timely resolution to application support requests. • Participate in system upgrades, integrated testing, go-lives, optimization initiatives, and ongoing maintenance. • Develop and maintain build documentation, workflow diagrams, and application support documentation. • Ensure Epic build aligns with organizational standards, payer requirements, and regulatory compliance. • Partner with operational leaders to recommend workflow enhancements and long-term improvements to the Professional Billing application.

Role Description Estamos contratando: Analista de E-commerce | 100% Home Office. Você tem experiência em marketplaces, adora analisar dados e quer impulsionar resultados em um ambiente dinâmico? Essa vaga é para você! Buscamos um(a) profissional para: - Planejar, acompanhar e otimizar a operação dos canais de e-commerce e marketplaces - Garantir crescimento sustentável das vendas e excelência operacional Sobre o cargo (CLT | 100% Home Office): - Local: 100% Home Office - Salário: R$ 2.500,00 (CLT) - Horário: Seg. a qui. 08h às 18h | Sex. 08h às 17h (1h de almoço) - Departamento: E-commerce O que você fará: - Gerenciar a operação diária dos marketplaces e e-commerce - Monitorar vendas, margem, conversão e indicadores de desempenho - Planejar e acompanhar campanhas comerciais e calendário promocional - Atualizar anúncios, produtos, preços e estoques nas plataformas - Analisar métricas e propor ações para aumento das vendas e rentabilidade - Desenvolver relatórios gerenciais e dashboards de acompanhamento - Atuar em conjunto com Marketing, Logística, Financeiro e Atendimento - Identificar oportunidades de crescimento e melhorias na operação - Apoiar projetos de automação e otimização dos processos Qualifications - Ensino Médio completo (Superior/MBA em áreas correlatas é desejável) - Experiência em operação de E-commerce ou marketplaces (Mercado Livre, Shopee, Amazon, B2W, Magalu) - Excel ou Google Sheets (Intermediário/Avançado) - Gestão de indicadores, organização e planejamento - Tráfego Pago ou CRM (RD Station, HubSpot, Kenlo) – desejável - Vivência em indústria ou varejo digital - Conhecimento em ERP e Hub – desejável - Pró-atividade, comunicação, visão estratégica e foco em resultado Benefits - Vale-Alimentação: R$ 250,00 mensal - Metas variáveis (podem dobrar o salário!) Company Description

• Participate in digital transformation projects for the Procurement area, from implementation through solution sustainment. • Lead or support continuous improvement, automation, and process optimization initiatives. • Administer and support procurement and supplier relationship platforms, such as Source-to-Contract solutions, electronic catalogs, and B2B integrations. • Collaborate with internal stakeholders and suppliers located across the company’s global sites. • Manage activities related to the Responsible Sourcing Program, ensuring compliance with sustainability and supply chain governance requirements. • Manage the collection, consolidation, upload, extraction, and validation of data on platforms such as EcoVadis, TealBook, TRAC, and related systems. • Ensure the quality, integrity, and reliability of information used for internal and external audits. • Prepare critical analyses, KPIs, and management reports to support decision-making. • Develop and monitor Power BI dashboards to track program metrics. • Contribute to meeting requirements of standards and regulations related to sustainability, ESG, and responsible supply chain practices. • Work with global teams to promote standardization, operational efficiency, and continuous process improvement.

• Manage end-to-end collections activities for an assigned portfolio of customer accounts • Proactively follow up on past-due invoices through phone, email, and customer outreach • Monitor aging reports and prioritize collections efforts based on risk and materiality • Partner with Sales, Billing, and Finance to resolve disputes and remove payment barriers • Track and report on collections performance metrics including aging, cash collections, and disputes • Identify high-risk accounts and escalate issues as appropriate • Ensure accurate documentation of collection activities and account status in systems • Support continuous improvement initiatives across the OTC lifecycle