Role Description Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard. We are hiring a Virtual Assistant to own our billing operations. This is a focused role centered on invoicing, payment tracking, and family billing communication. You will make sure invoices go out on time, payments are recorded accurately, and any billing questions from families are handled clearly and professionally. This is a fully remote, full-time three-month contract with potential to extend based on performance and ongoing needs. What You'll Do - Issue Invoices: Generate and send accurate invoices to families on the defined billing cadence, applying the correct tuition, fees, and adjustments for each account. - Track Payments: Record incoming payments, reconcile them against open invoices, and keep every account current in our billing system. - Follow Up on Balances: Send reminders, follow up professionally on past-due invoices, and escalate the small number of accounts that need attention from leadership. - Handle Billing Questions: Respond to family billing questions over email quickly and clearly, resolving straightforward issues directly and looping in leadership on anything unusual. - Maintain Clean Records: Keep the billing system organized, accurate, and audit-ready, including account details, payment history, and adjustments. - Report on Billing Status: Provide a weekly summary of invoices sent, payments received, and outstanding balances so leadership always knows where things stand. Qualifications - Perfect English: Excellent written and spoken English is the hard requirement for this role. Every invoice, reminder, and reply must read as clear, professional, and on-brand. - Billing or Accounts Receivable Experience: You have handled invoicing, payment reconciliation, or accounts receivable work and can walk through the process you followed. - Attention to Detail: You can be trusted with every invoice amount, payment record, and account balance without exception. - Professional Communication: You can chase an overdue balance and keep the relationship intact. Your tone stays calm, clear, and respectful in every message. - Reliable Home Setup: Quiet workspace, strong internet, and availability during standard U.S. business hours (Central Time preferred). - Location: Fully remote. U.S. work authorization required. Bonus Points - QuickBooks, Stripe, or Similar Billing Platforms: Hands-on experience with common invoicing, payment processing, or accounting tools. - School or Membership Billing Experience: Prior experience handling family, member, or subscription billing at a school, gym, or similar organization. - Bilingual (English/Spanish): Ability to communicate with Spanish-speaking families. - AI Forward: Comfort using AI tools to draft communications and speed up repetitive work.

• Atuar como referência técnica da operação da área, sendo o principal ponto de consulta dos demais Assistentes em dúvidas e situações de exceção; • Conduzir, com plena autonomia, os processos operacionais de maior complexidade, incluindo admissões, desligamentos, promoções, folha de pagamento e benefícios, bem como situações de exceção que exijam interpretação técnica; • Apoiar a atualização dos processos operacionais já documentados, mantendo checklists, fluxos, manuais e templates da área revisados e atualizados; • Garantir a integridade do fechamento da Folha de Pagamento, atuando como segunda checagem nos pontos críticos e como responsável final pela qualidade da entrega; • Zelar pela conformidade documental e trabalhista da área (LGPD e CLT), atuando preventivamente para identificar e mitigar riscos operacionais; • Liderar a execução de eventos internos e ações de endomarketing de maior complexidade, articulando equipe, fornecedores e áreas envolvidas; • Conduzir etapas operacionais de Recrutamento e Seleção e participar de entrevistas com gestores quando demandado; • Identificar as causas de problemas recorrentes nos processos da área e propor melhorias estruturais.

• Manage the daily rhythm of sending session recordings and highlights to clients within 24 hours. • Coordinate Mailchimp newsletter content and manage the ongoing email list. • Manage Calendly scheduling and client rescheduling requests. • Own Zoom logistics end-to-end: correct links, joining 10 minutes early, and setting the container for each call. • Support retreat logistics, travel coordination, and day-of communications for retreats in France and the U.S. • Serve as the liaison between our client and her social media/content team. • Coordinate shipping and fulfillment for Cosmic Compass game materials.

• Provide comprehensive support to two executives • Coordinate executive meetings by preparing agendas and supporting documentation • Serve as a trusted point of contact for internal and external stakeholders • Coordinate initiatives and special projects via research and analysis