Role Description As a Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe in enterprise network operations and handling escalations and severe cases. This position is accountable for ensuring: - Administration and Management of complex networking solutions in enterprise data centers and remote offices worldwide. - Extensive experience with Cisco Catalyst and Nexus switches. - Advanced knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, EtherChannel, Switch Stacking, HSRP/VRRP, Access Lists (ACLs), and NAT. - Hands-on experience in configuring and troubleshooting Enterprise LAN and WAN. - Comprehensive knowledge of networking fundamentals, including TCP/IP, BGP, OSPF, MPLS, VPN technologies (IPSec, GRE), and routing/switching principles. - Hands-on experience in implementing security measures like access control lists (ACLs) and firewall policies to protect the network. - Experience in enterprise network operations in handling escalation and severity cases. - Coordination with ISP, clients, and onsite technical teams for troubleshooting network and security incidents. - Providing permanent remediation for affected endpoints in our network environment. - Documenting network issues related to Incidents with in-depth event logs, RCA, and evidence. - IOS/firmware upgrade in Cisco network devices as and when required. - Good to have experience in configuring and troubleshooting CISCO wireless controllers, Aerohive Products. - Excellent client-facing communication skills and the ability to manage client interactions and escalations, ensuring client satisfaction and timely resolution of critical issues. - Facilitate P2/P1 Technical calls from the network's end, demonstrating exceptional communication and problem-solving skills to de-escalate situations and provide clear, concise updates to clients. Qualifications - 5-10 years of experience implementing and managing multi-vendor network solutions. - Extensive experience in Routing and Switching. - Prior experience collaborating with global clients from the US, Europe, and APAC regions. - Excellent written and verbal communication skills, with a proven ability to manage client expectations and handle high-pressure situations effectively. - Must be able to effectively handle multiple projects simultaneously. - Analytical and problem-solving skills, with a focus on delivering effective solutions and efficiently managing client escalations. - CCNA or CCNP Certifications are an asset. Benefits - Competitive total rewards package. - Flexibly work remotely from your home, there’s no daily travel requirement to an office. - Collaborate with some of the best and brightest in the industry. - Substantial training allowance; participate in professional development days, attend training, become certified. - All the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment. - Annual wellness budget to prioritize your health and well-being. - Generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity.

• Maintenance Window work and shift work is REQUIRED in this role. • Participate in network planning, architecture design, and engineering initiatives • Design and implement DWDM, optical transport, routing, switching, and Ethernet network solutions • Develop and execute approved Methods of Procedure (MOPs) for network changes and deployments • Troubleshoot complex network issues involving TCP/IP, optical transport, routing, and switching technologies • Evaluate new hardware, software, and network technologies for operational and strategic use • Create and maintain technical documentation, diagrams, standards, and implementation guides • Provide Tier III / escalation support to operations teams and third-party vendors • Lead or contribute to multiple concurrent network projects while managing timelines and priorities • Collaborate across engineering, operations, and project management teams to deliver reliable network solutions

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Network Engineer 3, Design & Architecture works for and under the general direction of the Sr. Manager, Network Engineering. Primary responsibilities include the design of custom enterprise network solutions for our customers, documenting, troubleshooting, installing, implementing and administering network systems, and providing Tier IV Help Desk escalation support. Analyzes capacity issues and develops capacity planning models. Responsible for ensuring planned maintenance and testing activities are executed and for developing guidelines for network configuration and security standards. Role will be virtually based with the ideal candidate residing in Illinois. Anticipated annual travel up to 15%. Job Description Responsibilities: - Designs and implements custom network solutions for existing and potential customers under limited supervision. Follows best-practice industry standards to provide a network design which is functional, scalable and secure. - Supports the Solutions Architect group to design, document and implement customer pilots and provide support for customer testing as required while in the pilot phase of the sales process. - Provides network engineering support to Sales and Architecture organizations as required. - Supports Tier IV escalation to Help Desk. Troubleshoots, diagnoses and resolves customer network issues. When applicable, recommends changes to remediate any network deficiencies to enhance network performance. - Researches, evaluates and provides recommendations for new hardware and software solutions, to stay current with new technology and market trends and future requirements. - Creates technical presentations as needed, presenting to various audiences (both internal and external) with all levels of technical knowledge. - Develops, documents and maintains processes and procedures related to design, implementation, maintenance and operations of various complex customer networks. - Follows and enforces documented processes and procedures to meet established compliance requirements. - Analyzes customer bandwidth requirements and system interdependencies as required. Develops capacity planning models to meet customer's future needs. - Ability to participate in rotating "on-call" schedule to provide support for our business and customers. - Must be able to travel up to 15% annually as required. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future. - Other duties and responsibilities as assigned. Preferred Qualifications: - 5+ years of experience in network design, implementation, installation, maintenance and troubleshooting of complex networks. - B.A. or B.S. Degree in a technical field from an accredited college or university or commensurate experience. - CCNP, JNCIP, FNCSP(NSE4), CCVP, CCSP Certification or equivalent on-the-job experience. - Strong working knowledge of various Vendor routers, switches, firewalls and wireless devices to include the following vendors; Aruba, Cisco, Meraki, Fortinet, Juniper and Cradlepoint. - Strong understanding of networking technologies to include: - Knowledge and experience in SDWAN technologies - MPLS, Frame-Relay, PPP, ISDN, T1 - High Availability protocols such as; HSRP, VRRP, GLBP - IP Routing protocols to include; RIPv1, RIPv2, OSPF, BGP, EIGRP, Policy Routing - Tunneling protocols to include; GRE, IPSec, DMVPN, IWAN - QOS, Traffic Policing and Shaping - ACLs, AAA, TACACS+, RADIUS, SNMP, DHCP - Switch VLANs, VTP, STP - VoIP, SIP and PRI trunking - Wireless Networking - AI and Network automation experience using various scripting/coding languages a plus - Understanding of VoIP, SIP and PRI voice technologies, Cisco WebEx a plus. - Understanding of various network tools to include Zabbix, Grafana, SolarWinds NCM, Cisco CCE, Cisco Prime, FortiManager, FortiAnalyzer, Wireshark or Netscout. - Understanding of various compliance requirements, to include, but not limited to, PCI DSS, HIPAA, SOC a plus. - Organized individual with the ability to manage multiple projects or tasks. - Strong technical documentation skills, to include creating network diagrams, operations and maintenance procedures, and technical presentations. - Strong verbal skills, to include technical presentations to all levels of technical expertise. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Win as a team make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Support a culture of inclusion in how you work and lead. - Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer Experience (CX); Technical Leadership; Design Salary: Primary Location Pay Range: $86,856.01 - $130,284.01 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Role Description The Sr. Manager, Network Engineering – Data Centers will lead the development and implementation of network and telecommunications infrastructure standards across SB Energy's data center portfolio. This role will provide technical leadership for the planning, design, construction, commissioning, and operation of AI-focused data center campuses. The successful candidate will collaborate with Development, Design, Construction, Operations, Utility, and Customer teams to deliver scalable, reliable, and cost-effective network infrastructure supporting hyperscale AI deployments. Responsibilities: - Develop and maintain network and telecommunications design standards for data center campuses. - Lead design and engineering efforts for campus fiber networks, carrier interconnections, structured cabling systems, and telecommunications facilities. - Establish requirements for network resiliency, scalability, maintainability, and operational readiness. - Support site selection and due diligence activities related to carrier access, fiber availability, and network infrastructure. - Manage external engineering consultants, contractors, and technology vendors. - Review engineering deliverables, construction documents, technical specifications, and commissioning plans. - Partner with customer teams to incorporate networking and connectivity requirements into campus designs. - Support construction, testing, commissioning, and turnover activities. - Identify opportunities to improve design standards, reduce costs, and accelerate project delivery. - Evaluate emerging networking technologies and industry trends to support future AI infrastructure requirements. Qualifications - Bachelor's degree in Engineering, Computer Science, Telecommunications, or related technical discipline. - 10+ years of experience in network engineering, telecommunications infrastructure, or data center design. - Experience designing and deploying large-scale fiber optic and telecommunications systems. - Strong understanding of structured cabling, carrier networks, optical transport systems, and network resiliency strategies. - Experience managing engineering consultants and cross-functional project teams. - Excellent written and verbal communication skills. - Ability to travel as required. Requirements - Professional Engineer (PE) License (preferred). - Experience supporting hyperscale, cloud, AI, or high-performance computing environments (preferred). - Experience with campus-scale fiber networks, carrier interconnection facilities, and network infrastructure for mission-critical facilities (preferred). - Knowledge of BICSI, ANSI/TIA, IEEE, and telecommunications industry standards (preferred). Benefits - 100% Company-Paid Medical, Dental & Vision (for employees and dependents). - 401(k) with Company Match. - Generous Paid Time Off + 11 Paid Holidays. - 12 Weeks Paid Parental Leave. - Life, AD&D & Long-Term Disability Coverage. - Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions). - Mental, Physical & Social Wellness Support (with company contributions). - Flexible Work Arrangements & Hybrid Office Setup Benefits. - Monthly Reimbursement for Phone, Internet & Data. - Optional Legal & Pet Insurance Plans. - Device Purchase Support.