Reimagining pharmacy management to provide the same care we would want for our loved ones
Director, Clinical Account Services
Location
Nevada
Posted
2 days ago
Salary
$124K - $211K / year
Seniority
Lead
Job Description
Director, Clinical Account Services
Prime Therapeutics
• Plays a key role in various clinical pharmacy accounts: overseeing the overall clinical activities for various clients and up selling additional clinical services and ensuring renewal of the account. • Responsible for working with Account Managers in identifying common customer problems that require clinical solutions, and facilitating the implementation and monitoring of clinical solutions in support of our clients' goals to reduce expenses and improve care. • Serves as facilitator and mentor to the clinical liaisons for assigned contract(s). • Assists Account Managers with managing overall client relationship and driving the adoption of recommended clinical solutions as well as assisting Account Managers in managing the P&L of the account in order to meet targeted profitability. • Understands that the financial impact of all clinical recommendations is essential for both the client's cost of care and the overall administration of the programs. • Activities address impact on customers, operations, program integrity, pricing, quality and satisfaction. • Develops and tracks appropriate metrics that monitor the quality and care cost impact of the clients' program. • Provides guidance, assistance and mentoring to assist the Account Manager staff in attaining goals. • Requires communication across all departments and an understanding of the strategic impact of the programs to customers and clients and extensive knowledge of how the programs integrate with other clinical initiatives. • As a collaborative partner with our customers, must have expertise with data management and overall healthcare trends specific to the Medicaid population.
Job Requirements
- Doctor of Pharmacy (PharmD) or Bachelor of Science Pharmacy Degree
- Current pharmacist license in good standing with the State Board of Pharmacy
- 8 years clinical account management experience
- 5 years of leadership/supervisory/people management experience
- Must be eligible to work in the United States without the need for work visa or residency sponsorship
- 8+ years of pharmacy experience.
- 5+ years of experience in Pharmacy Benefits Management (PBM), Health plan or Medicaid clinical customer service.
- Working knowledge of MS Office Suite and COGNOS or comparable.
- Proven ability to plan, organize, schedule, direct, control and monitor project activities.
- Project management experience and knowledge of health plans, PBMs or Medicaid required.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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