• Liderar el frente técnico de los trámites de licencias y autorizaciones (IFPE, transmisor de dinero, participación en SPEI y otras figuras supervisadas por la CNBV), de inicio a fin. • Elaborar y mantener la documentación técnica de los expedientes: manuales de medios electrónicos, manuales de seguridad de la información, planes de continuidad de negocio y descripciones de infraestructura tecnológica. • Coordinar certificaciones y pruebas técnicas ante Banxico, incluyendo procesos de precertificación y certificación SPEI/SPID, gestionando plazos inamovibles. • Atender visitas de inspección y requerimientos de riesgo operacional y tecnológico de la CNBV, dando seguimiento puntual a observaciones hasta su cierre. • Traducir requerimientos regulatorios en requerimientos técnicos accionables para los equipos de Ingeniería y Producto, y validar que los controles implementados cumplan con la norma. • Mapear y operar las obligaciones regulatorias técnicas recurrentes — reportes, controles de TI, auditorías— para mantener la operación en cumplimiento una vez obtenidas las autorizaciones.

Role Description As a Senior Business Relationship Manager, Real Estate, you will build, manage, and grow a portfolio of commercial real estate and syndicated lending relationships. You will identify and structure complex lending opportunities, deliver sound financing solutions, and ensure strong portfolio performance while operating within established risk parameters. Working closely with the VP, Real Estate & Syndications, Commercial Credit Risk, Business Banking leadership, and other internal and external partners, you will support portfolio growth, risk management, and integrated member solutions. - Building and managing commercial real estate development and construction lending relationships. - Originating and structuring commercial real estate and syndicated lending opportunities. - Preparing credit recommendations through comprehensive financial, risk, and security analysis. - Managing the full lifecycle of a lending portfolio, including annual reviews, renewals, amendments, and ongoing relationship management. - Monitoring portfolio performance and proactively addressing risk issues. - Building relationships with developers, investors, centers of influence, and referral partners. - Collaborating across business lines to deliver integrated member solutions and identify cross-selling opportunities. - Supporting and mentoring colleagues through knowledge sharing and best practice development. Qualifications - Completion of a college diploma or university degree in a related discipline, or an equivalent combination of education, training, and experience. - Minimum 5 years of progressive commercial lending experience with a focus on real estate development and construction financing. - Strong experience in credit underwriting, financial statement analysis, cash flow analysis, and structuring complex lending transactions. - Deep understanding of commercial real estate development lending, project risk assessment, and security evaluation. - Demonstrated business development experience with the ability to build strong relationships with members, referral partners, and centers of influence. - Strong knowledge of integrated financial solutions and the ability to identify opportunities across business lines. - Proven expertise in commercial real estate financing and portfolio management. - Strong analytical and risk assessment capabilities. - Excellent negotiation and relationship management skills. - Experience mentoring or coaching colleagues and serving as a trusted resource in commercial lending. - Experience with loan syndications and syndicated lending structures. - Experience with CMHC loan origination and loan servicing (considered an asset). - The ability to balance growth objectives with sound risk management practices. Benefits - Competitive base salary plus the opportunity to earn variable incentive compensation based on individual and organizational performance. - Flexible remote work arrangements within British Columbia. - Commitment to work/life balance. - Substantial 11.75% employer-paid RRSP contribution. - Comprehensive extended benefits package. - Investments in your education and training. - Banking perks. - And much more. Company Description Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are: - 100% member-owned, with all decisions made locally—right here on Vancouver Island. - A growing organization with over $4 billion in assets under management. - Helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services. - Each year, we give over half a million to community organizations and programs. - Dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. - Empowers individuals to achieve their financial goals, enrich lives, and build healthier communities.

Role Description The mission of the Harvard T.H. Chan School of Public Health is to advance the public's health through learning, discovery and communication. To pursue the mission, the school produces knowledge through research then translates this knowledge into evidence that can be communicated to the public, policymakers, and practitioners to advance the health of populations. The Office of Sponsored Programs Administration (SPA) supports the school's mission by serving as a central resource for the research community through the provision of expertise and leadership in obtaining and managing research funds. It acts as the institutional representative of the President and Fellows of Harvard College for the administration of sponsored projects for the school. SPA is comprised of research administrators that work in partnership with faculty to review and submit proposals for funding and to ensure that proposals and then awards conform and are managed according to sponsor guidelines and University policies. Job-Specific Responsibilities: The Senior Grants and Contracts Manager will support innovative research at the world's leading public health research institution, primarily in the Department of Global Health & Population. This department strives to advance global health and population studies and has long-standing and recognized research excellence in fields such as: - Maternal & Child Health - Nutrition - Decision Science - Behavioral Economics and Implementation Sciences - Population Bioethics - Humanitarian Studies and Human Rights - Health Systems The Senior Grants and Contracts Manager is an integral part of the research enterprise and works in close partnership with faculty members. They are a primary resource for providing guidance and oversight on issues related to fiscal, administrative and regulatory management of a portfolio of grants, contracts and sponsored programs from award receipt through closeout. These grants are from a wide range of sponsors including the federal government (e.g. NIH), foundations, industry, and international contracts from foreign entities. PLEASE NOTE: This is a post-award focused role but some pre-award responsibilities will be required. Post-award responsibilities include: - Creates budget reconciliation and forecasting reports, and uses these reports to meet regularly with faculty to review their financial situations. - Reviews and approves all expenditures. - Ensures compliance with requirements such as effort reporting. - Submits payroll changes for faculty and staff. - Completes timely journal entries as necessary, grant close-outs, etc. - Performs other duties as assigned. Pre-award responsibilities may include: - Provides policy guidance and assistance with all aspects of proposal development, administrative forms, sponsor-required certifications and representations, and compliance requirements. - Develops appropriate budget. - Works directly with the Principal Investigators & collaborators, and will interface with central administrative offices to ensure that the applications meet all university, school and sponsor requirements. - Performs application submission, ensuring deadlines are met. - Responds to sponsor requests and questions. - Performs other duties as assigned. Qualifications - 5+ years of experience, with 3+ years of those years in pre- and post-award management experience (both federal and non-federal), required; a combination of education and experience may be considered. Requirements - Bachelor’s degree, and/or Certified Research Administrator (CRA). - Experience working with investigators on the management of complex research awards and working with a variety of sponsors. - Intermediate Excel skills. - Advanced working knowledge of research compliance issues & of key federal grant regulations. - Excellent organizational and time management skills. - Excellent written and verbal skills. - Outstanding attention to detail. - Understanding of human subject use, animal use and other research compliance areas. - Problem solving skills and aptitude to be flexible required. Benefits - Generous paid time off including parental leave. - Medical, dental, and vision health insurance coverage starting on day one. - Retirement plans with university contributions. - Wellbeing and mental health resources. - Support for families and caregivers. - Professional development opportunities including tuition assistance and reimbursement. - Commuter benefits, discounts and campus perks.

Role Description The Relationship Manager is responsible for managing and growing a portfolio of strategic customer accounts by developing trusted partnerships, delivering exceptional customer experiences, and identifying opportunities for long-term growth. This role serves as the primary point of contact for assigned clients, ensuring operational excellence, contract fulfillment, and alignment between customer objectives and Waste Harmonics Keter's solutions. The ideal candidate is a consultative relationship builder with strong business acumen, exceptional communication skills, and a passion for delivering measurable value to customers. This individual thrives in a collaborative environment and is motivated by driving customer success, retention, and revenue growth. This is a fully remote position and may be based anywhere within the United States. What You'll Be Doing - Manage a portfolio of strategic customer accounts, serving as the primary point of contact for all relationship management activities - Build long-term partnerships with customers by understanding their business objectives and delivering proactive, value-driven solutions - Drive customer retention by ensuring exceptional service delivery, responsiveness, and consistent account management - Identify opportunities to expand existing customer relationships through additional services, sustainability initiatives, and strategic account planning - Lead regular business reviews with customers to communicate performance metrics, operational updates, and continuous improvement opportunities - Monitor account performance, analyze trends, and develop action plans to improve customer satisfaction and operational outcomes - Manage customer escalations and coordinate cross-functional teams to ensure timely resolution of service-related issues - Collaborate with Operations, Finance, Sales, Legal, and Customer Operations teams to ensure contractual commitments and customer expectations are consistently achieved - Support contract renewals, pricing discussions, and account planning activities to maximize customer value and profitability - Maintain accurate account documentation, forecasts, and customer activity within Salesforce and other business systems - Stay informed of market trends, industry developments, and sustainability initiatives to provide strategic guidance to customers - Contribute to process improvement initiatives that enhance customer experience and operational effectiveness - Mentor and support less experienced team members while fostering a collaborative and customer-focused culture Qualifications - Bachelor's degree preferred; equivalent professional experience will be considered - 5–7 years of experience in account management, relationship management, sales, or another customer-facing business role - Demonstrated success managing strategic customer portfolios and driving customer retention and revenue growth - Strong experience building executive-level customer relationships and influencing business outcomes - Experience managing contract renewals, business reviews, and customer performance reporting - Excellent communication, negotiation, and presentation skills - Strong analytical and financial acumen with the ability to interpret performance data and identify growth opportunities - Proficiency with Salesforce CRM and Microsoft Excel - Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment - Ability to work independently while collaborating effectively across cross-functional teams Preferred Skills - Experience supporting enterprise or Fortune 500 customer accounts - Background in waste management, environmental services, facilities management, logistics, or other service-based industries - Experience with contract management and customer profitability analysis - Knowledge of sustainability initiatives and environmental solutions - Experience leading executive business reviews and strategic planning sessions - Strong understanding of customer lifecycle management and consultative account management best practices What's Good to Know - Fully remote position with the flexibility to work from anywhere within the United States - Up to 30% travel required for customer meetings, business reviews, and internal meetings - Significant collaboration with Operations, Finance, Legal, Sales, and Customer Operations teams - Opportunity to manage strategic enterprise customer relationships while contributing to long-term company growth - Fast-paced, customer-focused environment requiring strong communication, business acumen, and problem-solving skills Benefits - Competitive Compensation - Annual Bonus Plan at Every Level - Continuous Learning and Development Opportunities - 401(k) Retirement Savings with Company Match; Immediate Vesting - Medical & Dental Insurance - Vision Insurance (Company Paid) - Life Insurance (Company Paid) - Short-term & Long-term Disability (Company Paid) - Employee Assistance Program - Flexible Spending Accounts/Health Savings Accounts - Paid Time Off (PTO), Including Birthday Off, Community Volunteer Hours, and a Friday Off in the Summer - 7 Paid Holidays At Waste Harmonics Keter, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.