• Responsible for planning, development, implementation, and oversight of care plans for members • Managing the care management process for high risk and special needs members • Conducting clinical/social assessments in collaboration with physicians • Fostering professional relationships with service providers • Initiating and implementing care plans to promote quality care • Maintaining care management records and data integrity

• You support the planning, setup, management and optimization of performance campaigns. • You work across channels with a clear focus on Paid Social and Google Ads. • You don't consider campaigns in isolation but in terms of objectives, target audiences, funnel and impact. • You help set up budgets, audiences, creatives and campaign structures sensibly and continuously improve them. • You analyze performance data and derive concrete learnings and next steps. • You help build reporting and present results clearly and cleanly. • You work closely with strategy, creative and other specialists. • You actively contribute to tests, optimizations and new approaches.

• Oversee the Configuration Management Database (CMDB) to maintain a single source of truth for IT assets and services by ensuring data accuracy through discovery and data quality processes. • Possess deep technical expertise in ServiceNow Configuration Management Database (CMDB) including data quality and data relationships. • Oversee the design and maintenance of the Configuration Management Database (CMDB), ensuring data integrity, normalization, and reconciliation rules are effectively implemented. • Ensure the CMDB aligns with the organization's CSDM framework to promote a unified and standardized data model. • Contribute to the development and execution of the ITOM/CMDB roadmap, aligning it with the organization's overall IT strategy and business objectives. • Lead the management and optimization of ITOM, ensuring it meets business requirements and operational needs. • Assist with designing robust, scalable, and secure ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, Operational Intelligence, and Orchestration. • Work closely with business stakeholders to gather requirements, define processes, and translate them into effective ServiceNow solutions that drive business value. • Stay up to date with the latest ServiceNow ITOM releases, features, and industry trends, recommending their adoption where beneficial. • Develop and maintain reporting dashboards, KPIs, and other data-driven insights for business leaders. Use reporting to identify trends, issues, and opportunities for improvement. • Establish and enforce coding standards, best practices, and governance for all ITOM development and configurations. Establish a process for regular code reviews. • Serve as a role model by demonstrating commitment to company values, high performance standards, workplace diversity, and driving results. • Foster a culture of collaboration, accountability, and continuous learning. • Represent the team in cross-functional initiatives and external engagements, such as ServiceNow conferences and product strategy sessions. • Create an environment that values employees and encourages cooperation, open communication and teamwork.

Requisition Number: 2369052 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The CRE Portfolio Manager is experienced in commercial credit analysis and will be responsible for assisting in the review and monitoring of non-owner occupied commercial real estate loans to help Optum Bank build, maintain, and accurately risk grade its solid commercial credit portfolio. This role will involve working closely with other portfolio managers, analysts, underwriters, and credit administration. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Underwrite and document loan modification requests and annual loan reviews on existing commercial real estate loans - Prepare clear and concise credit presentations for annual reviews, including financial analysis, collateral assessment, risk and mitigant identification, and recommendations for current risk rating - Spread borrower and guarantor financial statements, test and monitor financial covenants, perform collateral analysis, and prepare market assessments - Update loan metrics and risk ratings accurately and timely - May also occasionally perform credit underwriting on new requests by creating credit underwriting memos which analyze the credit request, the borrower, financial and credit information, repayment sources, risks and mitigation, collateral, and compliance with applicable regulations and policies - Be knowledgeable of policies, guidelines, procedures, regulations and systems applicable to the credit function - Ensure that loan files and documentation are complete - Make, recommend, and present credit decisions to credit administration and credit committee through both effective written and verbal communication - Develop and maintain positive relationships with internal and external clients - Assist with timely reporting and analysis of financial information collected from borrowers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 2+ years of experience analyzing commercial property rent rolls and financial statements - 2+ years of experience analyzing business and personal financial statements associated with loan requests - 2+ years of experience underwriting or managing a portfolio of commercial loans, including exposure to non-owner occupied commercial real estate loans - Experience recommending commercial credit exposure greater than $2 million - Experience with commercial real estate financing, loan documentation, lending laws, portfolio monitoring, and loan servicing Preferred Qualifications: - Bachelor's degree in Finance, Accounting, Business, or Economics from an accredited institution - Completion of a formal commercial credit training program - Experience managing watch list loans and working out problem loans *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.