• Take ownership of the customer relationship for key CX customers and become their advocate within CX, engaging before go-live and working closely with customers to ensure their success. • Resolve the most complex problems and provide excellent technical and customer service to specific key accounts, including resolving technically and emotionally challenging and high-stakes issues. • Exemplify an effective and productive relationship with assigned accounts, holding regular discussions to review open issues, understand their contact center and business, ensure CX solutions meet their needs, and become a trusted partner and advisor. • Ensure all technical challenges, issues, cases, and requests are handled properly and within SLA targets by partnering with Technical Support, Professional Services, Product Management, and Engineering. • Be accountable for customer satisfaction, retention, and referenceability for all assigned accounts.

• Build and maintain partnerships for data exchange. • Coordinate data exchange specifications, updates Master Data, and resolves daily data exchange issues. • Work strategically with the team (including account management, clinical, and data analytics) to ensure client satisfaction and service delivery. • Act as a contact via telephone and email for clients to address questions or issues on an ongoing basis. • Collaborate with internal teams including account management, clinical, member care, business analyst, data analytics, and business development with existing and new data exchanges. • Coordinate and participate in client meetings such as introductory, kick-off, maintenance, and closing meetings. • Maintain proficiency in CRM and all aspects of proprietary software used for claims adjudication. • Provide reporting to clients, brokers, and TPAs as needed. • Ensure CRM data input is accurate and complete and suggest additional data points to capture using CRM or other reporting databases. • Coordinate aspects of new account meetings including document preparation and reporting. • Prepare client support documents as needed. • Execute the onboarding process involving TPAs, brokers, and 3rd party vendor accounts. • Review data exchange specifications suggested by partners and have a solid understanding of TrueScripts Standard Specifications for comparisons. • Recommend TrueScripts standards where applicable. • Review inbound and outbound client files for accuracy and map those files to standard systems for proper data loading into the claims adjudicator. • Analyze, design, and develop specifications for enhancements and extensions with application interfaces and maps. • Ensure proper configuration and setup of data that support file transfer between internal and external trading partners. • Coordinate trading partner implementations and conduct testing. • Document processes, data flow, file specifications, and mapping using standard formats.

Role Description Envirogen is seeking a money-motivated Technical Sales Representative / Business Development Manager to own, develop, and rapidly grow our industrial water treatment business across the high-potential Memphis, TN region. As our boots-on-the-ground sales champion, you will manage the entire sales lifecycle—from cold outreach to contract close. You will: - Hunt New Business: Identify and capture fresh opportunities across industrial facilities, manufacturing plants, laboratories, and commercial operations. - Consult & Prescribe: Evaluate customer operations, uncover critical water challenges, and pitch high-value, cost-saving water treatment solutions. - Manage the Pipe: Confidently deliver compelling technical proposals, negotiate high-stakes contracts, and close new business. - Expand Accounts: Nurture existing customer relationships to upsell, cross-sell, and maximize account value. - Exceed Targets: Smash sales goals and reap the financial rewards. Qualifications - Results-Driven: Competitive, self-motivated, and relentlessly focused on the win. - Relationship Builder: Exceptional at building instant rapport with key decision-makers and facility engineers. - Independent Operator: A disciplined professional who can manage a large geographic sales territory autonomously. - Customer Advocate: Obsessed with delivering unmatched customer service and building long-term trust. Requirements - Ideal Experience (Any of the following): - Industrial, manufacturing, or capital equipment sales - Water treatment or environmental services - Process systems or chemical sales - Technical, engineering, or scientific product sales - Note: While industry experience gives you a head start, we care most about your proven track record of hunting new business and destroying your sales quotas. Benefits - Health Care Plan - Retirement Plan - Life Insurance - Paid Time Off

Role Description Die IGH-Automation GmbH sucht nach einem Technischen Verkaufsberater im Außendienst (m/w/d). Besonders wichtig ist, dass Du eine "Kundenversteher" bist und zu uns passt. Wir bieten Dir technisch anspruchsvolle Lösungen, die Kunden begeistern. Bringe Dich ein und gestalte die weitere Digitalisierung in der Fertigung unserer Kunden. - Du bist für die technische Beratung unserer Prüfstände sowie die zugehörigen Softwaremodule verantwortlich. - Du planst Deine Kundenbesuche eigenverantwortlich und organisierst den gesamten Vertriebsablauf vom Erstkontakt bis hin zum Vertragsabschluss mit dem Ziel einer nachhaltigen Weiterentwicklung Deines Verantwortungsbereiches. - Du arbeitest eng mit den Fachbereichen zusammen bis die Kundenanforderungen richtig spezifiziert sind. - Du verfolgst Deine Aufgaben eigenverantwortlich und hast Deinen Kundenbereich immer fest im Blick. Deinen Erfolg misst Du anhand Deiner Kennzahlen der Kundenzufriedenheit. - Du repräsentierst unser Unternehmen auf Messen und Fachveranstaltungen. Qualifications - Dein Verständnis über Fertigungsprozesse hilft Dir, die Zusammenhänge und Wechselwirkungen bei unseren Kunden zu verstehen. - Dein service- und kundenorientiertes Auftreten ergänzen Deine zielgerichtete Arbeitsweise. - Deine Zuverlässigkeit ist Dein Markenzeichen und Du legst Wert auf ein gepflegtes Äußeres. - Du bist ein guter Zuhörer, bleibst neugierig und bestrebt Dich fachlich sowie menschlich weiterzuentwickeln. - Komplexe Technologien vermittelst Du verständlich und stellst dabei Kundennutzen in den Vordergrund. - Eine starke Kommunikationsfähigkeit mit fließenden Deutschkenntnissen (mind. C1) und gern auch guten Englischkenntnissen runden Dein Profil ab. Benefits - Unbefristetes Arbeitsverhältnis und faires Gehalt mit Erfolgsbeteiligung. - 30 Tage Urlaub. - Home-Office und flexible Arbeitszeiten zur Vereinbarkeit von Familie und Beruf. - Eine systematische und auf Dich abgestimmte Einarbeitung. - Eine Zielvereinbarung, die Deine Jobzufriedenheit in den Fokus stellt. - Wertschätzendes Miteinander mit Freiraum für Deine Ideen. - Vermögenswirksame Leistung.