• Lead and oversee the delivery of complex, large-scale, or high-priority Versaterm implementation projects end to end. • Define implementation approaches, delivery frameworks, and client engagement strategies for advanced or non-standard deployments. • Serve as the senior client relationship owner for flagship implementations, building executive-level partnerships and navigating complex stakeholder environments. • Provide expert-level guidance on public safety software configuration, workflow design, and system integration. • Identify and resolve the most complex implementation challenges, drawing on advanced technical and functional expertise. • Drive the development of implementation standards, tools, and methodologies that elevate team-wide delivery quality. • Mentor and coach senior and intermediate implementation staff, sharing knowledge and elevating team capabilities. • Partner with Sales, Product, and executive leadership on strategic pre-sales pursuits, solution design, and organizational planning. • Contribute to cross-functional strategy discussions and represent implementation expertise in organizational forums. • Perform other related duties as assigned to support team objectives and overall organizational priorities.

• Lead and oversee the delivery of complex, large-scale, or high-priority Versaterm implementation projects end to end. • Define implementation approaches, delivery frameworks, and client engagement strategies for advanced or non-standard deployments. • Serve as the senior client relationship owner for flagship implementations, building executive-level partnerships and navigating complex stakeholder environments. • Provide expert-level guidance on public safety software configuration, workflow design, and system integration. • Identify and resolve the most complex implementation challenges, drawing on advanced technical and functional expertise. • Drive the development of implementation standards, tools, and methodologies that elevate team-wide delivery quality. • Mentor and coach senior and intermediate implementation staff, sharing knowledge and elevating team capabilities. • Partner with Sales, Product, and executive leadership on strategic pre-sales pursuits, solution design, and organizational planning. • Contribute to cross-functional strategy discussions and represent implementation expertise in organizational forums. • Perform other related duties as assigned to support team objectives and overall organizational priorities.

• Lead product, process, and formulation development activities for innovation, renovation, optimization, and productivity projects • Provide technical expertise to support formulation improvements, process optimization, troubleshooting, and cost-saving initiatives • Lead scale-up, validation, and transfer of products and technologies to internal manufacturing sites and external partners • Conduct and oversee technical trials, risk assessments, and qualification activities to ensure successful commercialization and product performance • Anticipate and resolve manufacturing, formulation, and quality issues to maintain project timelines and product standards • Lead project execution, monitor progress, challenge assumptions when appropriate, and ensure achievement of project objectives and deadlines • Collaborate with Quality, Regulatory, Marketing, Procurement, Supply Chain, Manufacturing, and R&D teams to deliver project outcomes • Apply structured problem-solving methodologies to investigate and resolve technical and operational challenges • Support and maintain technical documentation, including master batch records, change controls, product specifications, QMS documentation, and related records • Mentor and coach junior team members while helping build technical capability across TAG and manufacturing teams • Ensure all work is conducted in accordance with company policies, safety standards, SOPs, cGMPs, and regulatory requirements

Title: Ambulatory Nurse II Family Practice Category: Nursing Work Type: FT Entity: Clinical Practices of the University of Pennsylvania (CPUP) Location: Penn Medicine University City - 3737 Market St Hours: Mon-Fri office hours hybrid Ambulatory Nurse II Summary: - This role primarily a telephone triage position and therefor is hybrid. - The Ambulatory Nurse II Colleague is an RN that practices as a full partner on the health care team and consistently demonstrates safe practice within the organizational professional practice model. - The Ambulatory Nurse II Colleague possesses the knowledge, skills and the attitude to effectively meet standards for competent professional nursing practice as specified in the Ambulatory Nurse II position description addendum. - The Ambulatory Nurse II Colleague exhibits UPHS organizational behavioral competencies which reflect its mission and are embedded in the professional practice competency domains. - The Ambulatory Nurse II Colleague independently provides patient care through the application of the nursing process and accepts accountability for the nursing care of assigned patients. Assigned patients may range in age from infancy to the elderly. - The Ambulatory Nurse II Colleague demonstrates within the competency domains of Continuous Quality Improvement, Evidence Based Practice and Research, Leadership, Person and Family Centered Care, Professionalism, Safety, Technology/Informatics, and Teamwork (Definitions listed below). - The Ambulatory Nurse II Colleague works closely with the interprofessional health care team to facilitate the coordination of care across the continuum. The nurse focuses on expanding the knowledge and skills necessary to provide individualized care based on physical, psychosocial, cultural, educational, safety, and age-appropriate considerations of assigned patients. Responsibilities: - Evidence Based Practice and Research: The nurse evaluates and integrates best current evidence with clinical expertise and patient and family preferences and values for the delivery of optimal health care and system effectiveness. - Safety: The nurse minimizes risk of harm to patients, families, providers and self through system effectiveness and individual performance. - Professionalism: The nurse demonstrates a commitment to the nursing profession through lifelong learning, adherence to ANA’s Code of Ethics for Nurses, participation in a professional organization and advancing community outreach. - Person and Family Centered Care: The nurse recognizes the patient (or the patient’s designee) as the source of control and a full partner in providing compassionate and coordinated care based on respect for the patient’s preferences, values, and needs. - Leadership: The nurse effectively collaborates and applies innovative, systems thinking to engage in systematic, evidence-based problem solving and decision making to promote effective changes within a complex care delivery system supporting the vision of Penn Medicine. - Informatics/Technology: The nurse utilizes appropriate information and technology to communicate, manage knowledge, mitigate error, and support decision making across the continuum. - Teamwork: The nurse effectively engages in the process of cooperation, coordination, and collaboration in an effort to provide for safe, quality outcomes for patients within inter and intra-professional teams, including virtual teams. - Continuous Quality Improvement (CQI): The nurse utilizes data and QI methods to identify potential and actual problems and opportunities to provide care that is safe, timely, efficient, effective, and equitable. - Performs duties in accordance with Penn Medicine and entity values, policies, and procedures. - Other duties as assigned to support the unit, department, entity, and health system organization. Qualifications: - Diploma or ASN from an accredited school of nursing (Required) - BSN from and accredited school of nursing (Preferred) - More than 15 months of relevant professional nursing experience (Required) Licensures, Registrations, and Certifications: - RN with State Licensure (Required) - If providing telehealth (video or phone) or direct patient care to individuals residing outside Pennsylvania, the employee must obtain and maintain an appropriate multistate compact license or individual state licenses as required prior to service delivery - BLS from the AHA (Required) - Certification in Specialty (Preferred)