Sales Engineer
Location
United States
Posted
22 hours ago
Salary
0
Seniority
Mid Level
Job Description
Sales Engineer
Uniti
Role Description The Sales Engineer – Wholesale is responsible for providing technical sales support to the Wholesale organization and serving as a subject matter expert in the development and positioning of telecommunications solutions. This role partners closely with Sales and cross-functional teams to evaluate customer requirements, develop technically sound solutions, and support opportunities throughout the sales cycle. The incumbent will play a critical role in aligning customer business needs with Uniti’s network capabilities, products, and service offerings. This position requires a strong combination of technical expertise, customer engagement, solution design, and internal collaboration to support revenue growth and customer satisfaction. - Provide technical pre-sales support to the Wholesale Sales team throughout the sales process - Conduct discovery discussions with customers to assess technical requirements, service needs, and business objectives - Develop and recommend appropriate telecommunications solutions based on customer requirements and available network capabilities - Prepare and deliver technical presentations, solution overviews, and related customer-facing materials - Support the development of proposals, responses to requests for proposal (RFPs), and other technical sales documentation - Partner with internal teams, including Engineering, Operations, Service Delivery, Product, and other stakeholders, to validate solution feasibility and implementation requirements - Translate customer requirements into accurate technical designs and internal handoff documentation - Provide technical guidance related to Ethernet, transport, wavelength, dark fiber, and other wholesale telecommunications services - Assist in addressing technical questions, objections, and solution-related issues during the pre-sales cycle - Maintain current knowledge of Uniti’s network infrastructure, service offerings, and industry trends - Contribute to process improvements, documentation standards, and operational alignment across the Wholesale organization - Perform other duties as assigned Qualifications - Bachelor’s degree in Engineering, Telecommunications, Information Technology, or a related field, or an equivalent combination of education and relevant experience - Minimum of 3 years of experience in telecommunications, network engineering, sales engineering, or a related technical role - Demonstrated knowledge of telecommunications networks and services, including fiber-based infrastructure, Ethernet, transport, wavelength, and dark fiber solutions - Ability to interpret customer requirements and develop practical, technically sound solutions - Strong verbal, written, and presentation communication skills - Demonstrated ability to work effectively across multiple departments and manage competing priorities in a fast-paced environment - Proficiency in Microsoft Office applications and experience with CRM or other sales support systems Requirements - Experience supporting wholesale or carrier-focused telecommunications sales organizations - Familiarity with network design, service qualification, and implementation coordination - Experience preparing technical proposals and responding to customer bid requests - Knowledge of telecom industry standards, carrier operations, and infrastructure solutions Benefits - Medical, Dental, Vision Insurance Plans - 401K Plan - Health & Flexible Savings Account - Life and AD&D, Spousal Life, Child Life Insurance Plans - Educational Assistance Plan
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