• Own and continuously improve end-to-end detection, investigation, response, post-incident review, and threat intelligence-informed improvement processes, including AI-assisted triage and investigation workflows. • Lead complex and high-severity incidents with clear decision-making, effective stakeholder communication, and accountable follow-through on remediation. • Stay technically engaged in investigations across cloud infrastructure, SaaS platforms, corporate systems, user behavior, and abuse scenarios, and translate incident learnings, platform changes, and threat trends into Security Detection & Response priorities. • Define and evolve security observability and detection strategy, including telemetry onboarding, signal quality, threat intelligence inputs, alert tuning, and coverage validation. • Oversee Panther detections, MITRE ATT&CK-aligned use cases, investigation playbooks, and response automations, with measurement and validation loops for coverage, precision, latency, tuning effectiveness, safe rollout, and attack-simulation-based validation. • Transform security operations processes through practical use of AI, including designing agents and AI-native workflows for triage, enrichment, investigation, and response. • Drive Python-based tooling, CI/CD practices, and pragmatic use of AI to improve the speed, quality, and reliability of Security Detection & Response workflows. • Build, lead, and retain a high-performing remote Security Detection & Response team with clear expectations, strong onboarding, documentation, and knowledge-sharing practices. • Coach engineers to grow in technical depth, operational ownership, and leadership capability while partnering closely with Engineering, IT, Fraud, Legal, People, Support, and Product on incidents, investigations, and security improvements. • Work closely with Engineering and Infrastructure on telemetry quality, data pipelines, and operational readiness, and communicate security risk, incident impact, and remediation plans clearly to technical and non-technical stakeholders. • Define and review strategy-aligned metrics and reporting that measure Security Detection & Response effectiveness, highlight trends and gaps, and inform priorities and stakeholder decisions.

• Lead and scale the engineering organization with a strong focus on people leadership, organizational structure, and delivery predictability. • Own engineering delivery at an organizational level, including capacity planning, prioritization, roadmap feasibility, and dependency management across multiple initiatives and projects. • Directly manage and develop engineering leadership (Tech Leads and QA Leads), and evolve the management and ownership model as the organization grows. • Work closely with the Head of Technology, Product, and leadership to translate business priorities into clear, realistic engineering plans and trade‑offs. • Set clear standards together with teams for architecture, quality, reliability, and security, and ensure teams can execute against them independently. • Be accountable for overall service reliability by ensuring appropriate ownership, escalation paths, and continuous improvement practices are in place. • Lead hiring, onboarding, performance management, and career development to support sustainable team growth. • Build and introduce the next layer of engineering capabilities beyond feature teams, including areas such as architecture, security, compliance (e.g. ISO or SOC 2 certification), and platform concerns. • Strengthen engineering processes, decision‑making, and accountability to reduce reliance on individuals and founders. • Foster a culture of clarity, ownership, and continuous improvement as the organization scales.

• Lead, mentor, and manage a team of engineers, supporting their day-to-day effectiveness, technical growth, career development, and long-term goals. • Serve as the technical leader for your team, establishing technical direction and ensuring engineers make sound architectural and software design decisions. • Maintain a deep understanding of your team's systems and technical domain, providing meaningful guidance on architecture, implementation strategy, scalability, reliability, security, and operational readiness. • Partner closely with Product Management to define roadmaps, sequence initiatives, identify dependencies, and develop realistic short- and long-term delivery plans. • Translate product and business objectives into clear technical strategies, ensuring the team understands not only what it is building but why and how the pieces fit together. • Lead the technical planning and execution of complex initiatives from initial discovery and design through implementation, release, and production operation. • Work with engineers and technical leaders to ensure appropriate investment in platform health, technical debt, scalability, security, reliability, observability, and developer efficiency alongside product priorities. • Identify technical risks, assumptions, dependencies, and delivery constraints early, and work with Product and Engineering leadership to make informed tradeoffs and adjust plans when necessary. • Drive accountability for team commitments while creating an environment where risks and challenges are surfaced early and addressed constructively. • Coordinate with other Engineering Managers, Staff Engineers, and technical leaders to manage cross-team dependencies and ensure architectural consistency across the broader platform. • Establish and evolve engineering practices and architectural standards that address the unique complexities of LeafLink's business while complementing broader organizational standards. • Improve team effectiveness by using delivery metrics, retrospectives, operational data, and qualitative feedback to identify bottlenecks and drive meaningful improvements. • Ensure the team maintains a healthy, well-understood backlog with sufficient technical discovery and refinement to support predictable execution. • Participate in incident response and production troubleshooting, providing technical leadership during complex incidents and ensuring systemic improvements are identified and implemented. • Recruit, interview, onboard, and retain strong engineering talent while building an inclusive environment where engineers can do their best work. • Foster a culture of technical excellence, ownership, collaboration, pragmatic decision-making, and continuous improvement.

• Manage a team of senior and staff engineers working on the Git version control system and Git-related infrastructure. • Build a team culture where technical rigor, clear accountability, and ownership are the norm. • Drive execution on complex, long-horizon work across performance, scalability, maintainability, and core Git architecture. • Help the team balance upstream open source development with GitLab product and infrastructure priorities. • Support your engineers’ growth through feedback, mentoring, career development, and stretch opportunities. • Foster strong written communication and asynchronous alignment across a fully distributed team. • Partner with downstream teams like Gitaly and other stakeholders who rely on Git expertise for performance, feature design, and roadmap clarity. • Represent the team credibly with cross-functional partners and in stakeholder conversations about Git direction, performance, and scalability.