• Contribuir al mantenimiento, la reparación y la renovación de equipo médico vendido o existente • Realizar todos los tipos de servicios de mantenimiento (preventivos y correctivos) • Administrar las instalaciones de mantenimiento y la ingeniería de servicio de campo • Desarrollar relaciones sólidas con el cliente y desempeñarte como intermediario entre el cliente y GE

• Tuning of heavy duty DLN type I & II for emissions and/or dynamics • Knowledge of digital type GT controls for calibrations, minor maintenance, and troubleshooting • Keeping up to date on administrative responsibilities such as maintaining customer service logs, internal service records and final reports in a timely manner • Maintenance & knowledge of proper use of portable combustion dynamics equipment • Ability to work independently and maintain daily communications with customers • Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements • Working as a member of the team to provide efficient service delivery to all customers • Performing controls field engineer functions when not on tuning assignments

• Lead and manage technical projects and tasks • Investigate and resolve technical issues • Implementation and deployment of Honeywell Solutions • Educate and write documentation for customers and field technicians • On-site and remote installation • Servicing and repair processes of complex equipment and systems. • Contact resolution analysis/Analytic reporting • Deliver technical presentations to an audience of customers

• Provide Sales Engineering support for new opportunities throughout the Sales life cycle • Provide remote technical support to our partners and customers, occasionally out of hours. This includes installation support, reactive service, and preventative service • Always ensure good customer relations, maintaining a high standard of appearance and customer focused approach to communications • Maintain an open mind to all daily challenges, exploring all options to ensure the highest possible first-time-fix rate and limiting the opportunity for repeat calls to an absolute minimum • Backup and assist the service team and other engineers to ensure most effective delivery of service provision • Follow customer procedures to ensure efficient job closure • Provide regular and professional communication with the call desk and management team • Ensure all job-related documentation and other required administration (e.g. Permits to work, timesheets, expense claims) is completed on-time, including prompt updates to the service ERP management systems • Maintain currency of knowledge with respect to relevant technology, equipment or working practices required to support the business and its customers • Travel to other sites in US. • Employ a continual improvement approach to your own working practice, always exploring opportunities for continued professional development and making suggestions to management where appropriate • Ensure that all relevant Health, Safety and Environmental procedures and practices are followed, ensuring that everyone is made aware of their responsibilities in these areas • As time permits, map our installed base in the field by conducting site walks and taking pictures to support upselling • A high degree of flexibility, the post-holder is expected to undertake any other duties for the Company within the role holder’s capacity in line with their skills and capabilities, this may include covering other regions.