• ARM will serve as the key contact and lead for access and reimbursement support-related matters and is responsible for being the local market access expert on payer policy coverage, multi-channel acquisition pathways, billing and coding, claims processing, reimbursement, and integration of manufacturer support programs into a range of account workflows. • Interact within assigned accounts to support patient access within their therapeutic area product(s) providing proactive face-to-face education on product-specific programs to providers and staff in order to support integration of those programs into office processes and workflows. • Ability to analyze problems and offer solutions. • Understand specifics and support questions associated with payer policies (e.g., utilization management, denial, and appeals), drug acquisition and inventory management, and patient / practice reimbursement (e.g., Co-pay, administration, drug claims). • Analyze account reimbursement issues & opportunities (as needed). • Identifies trends at a local, regional and national level and partner with purpose internally and externally to support patient pull-through. • Interface with Patient Support Center (hub) on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and appropriate office staff education. • Review patient-specific information in cases where the site has specifically requested assistance and patient health information is available in resolving any issues or coverage challenges. • Collaborate with aligned cross-functional associates within NPC to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement. • Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPPA and other privacy laws and regulations and internal Company compliance guidelines).

Role Description The Case Manager Assistant works closely with the paralegals and legal assistants assigned in the same pod structure. Under the direction of your Team Lead, the CMA will assist in managing outstanding medical balances and providing necessary insurance information to medical providers. - Learn the fundamentals of Filevine. - Become familiar with the language and understanding of Personal Injury Law. - Contact medical providers to verify and obtain information regarding outstanding balances. - Maintain accurate records of communication with providers and payment statuses. - Provide auto and health insurance information if medical balance is outstanding. Follow up with a letter in writing for our records. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Qualifications - Must have strong work ethic and be able to work well in a fast-paced environment. - Must be able to manage multiple tasks, prioritize, and work under pressure. - Must be detail-oriented and organized. - Must have exceptional communication and written skills. - Must have basic computer skills including Word, Excel, Adobe, and Microsoft Outlook. - Previous experience in a legal field or medical office setting is strongly preferred. - Ability to handle sensitive information and confidentiality. Requirements - We are an Equal Opportunity Employer. It is the policy of the Firm to assure equal employment opportunity to all employees, candidates for employment, and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, status as a smoker, or any other classification protected by applicable local, state, or federal laws. - This applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. - Reasonable accommodation is available for qualified individuals with disabilities in accordance with applicable federal, state, and local law. - This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. - If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. - Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Benefits - 401(k) - 401(k) matching - Dental insurance - Flexible schedule - Flexible spending account - Health insurance - Health savings account - Life insurance - Referral program - Vision insurance - Base Salary + Commission Pay Company Description For 30 years, the attorneys of Isaacs & Isaacs have fought for injured victims in the states of Kentucky, Indiana, and Ohio. With over $2 BILLION collected for clients, Darryl Isaacs and the Isaacs team continue to call out big insurance companies, businesses, and individuals looking to make money off from victims injured in car crashes, truck accidents, commercial vehicles accidents, and wrongful death cases. We cannot undo the incident, but we can do everything in our power to make people whole in the eyes of the law by demanding justice and fair compensation.

Role Description As the Manager, Portfolio Delivery within the Terabase Construct Operations organization, you will report to the Director, Operations & Delivery and lead a team of Project Managers at various experience levels and Project Coordinators responsible for successful customer delivery across a portfolio of utility-scale solar projects. This role is accountable for the overall health, execution quality, operational consistency, and scalability of the Project Management function. You will oversee team performance, customer outcomes, portfolio governance, perform resource planning, enable process maturity, and ensure cross-functional execution excellence across Product, Data Operations, Capture Technology, Sales, Finance, and Customer Success. Success in this role requires balancing strategic thinking with operational rigor: developing people while ensuring predictable execution, high-quality delivery, scalable processes, and strong customer partnerships. Responsibilities - Team Leadership & Organizational Development - Lead, coach, and develop a team of diversely experienced Project Managers and Project Coordinators. - Establish career ladders, development plans, succession planning, and performance expectations. - Conduct regular performance reviews, coaching sessions, and calibration exercises. - Drive accountability through measurable team goals and operational KPIs. - Lead hiring, onboarding, workforce planning, and organizational design. - Foster a culture of ownership, execution excellence, collaboration, and continuous improvement. - Portfolio Governance & Delivery Excellence - Establish and drive metrics on portfolio-level health across schedule, delivery quality, customer satisfaction, utilization, and financial performance utilizing the TBE preferred PPM platform. - Ensure projects are appropriately staffed and balanced across PM levels. - Establish operating rhythms for project reviews, escalation management, and decision-making. - Define portfolio reporting and visibility into project status, risks, capacity, and forecasts. - Serve as escalation point for delivery issues and customer concerns. - Partner with PMs to resolve complex execution blockers. - Customer Delivery & Strategic Partnerships - Ensure delivery teams maintain exceptional customer engagement throughout project lifecycle. - Support executive customer relationships and participate in strategic customer discussions where required. - Drive consistency in customer communications, project governance, and delivery standards. - Identify opportunities to expand services and strengthen account health in partnership with Sales. - Represent customer priorities as the voice of the customer to Product and Operations leadership to enable a feedback loop. - Operational Excellence & Process Standardization - Develop and maintain PM standards, workflows, templates, and governance frameworks. - Improve project lifecycle processes from intake through closeout. - Establish quality controls across project setup, reporting, change management, documentation, and customer deliverables. - Partner with Operations and Product teams to identify automation opportunities and reduce operational burden. - Drive implementation and adoption of delivery tooling and systems. - Cross-Functional Execution - Align delivery strategy with product roadmap, Data Operations, Capture Technology, and Customer Success initiatives. - Coordinate execution priorities across functions and remove organizational friction. - Support deployment of new products, workflows, and service offerings. - Lead retrospectives and institutionalize lessons learned. - Business Operations & Planning - Support annual planning, forecasting, and budget development. - Monitor team utilization, delivery capacity, and hiring needs. - Define operational metrics and dashboards to improve predictability and execution. - Contribute to organizational strategy and long-term scaling initiatives. Qualifications - Bachelor’s degree in Engineering, Business, Construction Management, Energy, Operations, or related field. - 8-10+ years of experience in project delivery, operations, construction technology, renewable energy, or adjacent industries. - 3+ years of direct people leadership experience managing PMs or equivalent delivery organizations. - Demonstrated success leading distributed or cross-functional teams. - Strong experience managing portfolios rather than solely individual projects. - Experience with project management and collaboration tools (JIRA, Confluence, Primavera P6, Cora, Wrike, Project Insight, or equivalent). - Excellent communication, stakeholder management, and executive presentation skills. - Ability to manage competing priorities across multiple customers and programs. - Willingness to travel up to 30% of the year, primarily domestic to customer project sites and HQ offices. Preferred Qualifications - Master’s degree in engineering, project management, operations, or related field. - PMP, PgMP, PMI-ACP, or equivalent certification. - Experience in PMO, delivery, or customer operations functions. - Experience supporting utility-scale solar, construction technology, GIS, remote sensing data, or data delivery environments. - Familiarity with financial planning, resource forecasting, and operational KPIs. Compensation And Benefits Our salary ranges are determined by role, level, and location. This role offers a base salary of $100,000 – $140,000. Within each posted range, individual pay is determined (and may be greater or higher), dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits package, including: - Generous time off and holiday policy - Remote flexibility - Flexible time off - Comprehensive benefits package - Career progression - 401k match - Stock options - Home office set up allowance - And much more!

• Ensure all hardware is installed according to RAD standards, verifying correct placement, coverage, orientation, secure mounting, physical safety, power, cabling, network connectivity, and environmental suitability. • Validate device labeling, IDs, and configuration details, and perform final quality checks before considering an installation complete. • Confirm devices are powered on, network-connected, and correctly identified in RAD systems before handoff. • Provide complete handoff documentation to the software team, including device IDs, locations, site photos, network details, and any known constraints or open items. • Explicitly notify the software team when hardware is ready for configuration — a deployment isn't "complete" until the software team confirms readiness. • Treat every hardware issue as urgent once identified: create a ticket immediately, assign clear ownership, and track it actively to resolution. • Coordinate quickly with technicians, vendors, and internal teams to resolve issues. • Validate performance after resolution — not just "fixed on paper." • Build and maintain a trusted network of local technicians in each deployment region. • Ensure technicians are trained on RAD standards, can execute installs correctly the first time, and respond quickly and professionally when issues arise. • Actively manage technician performance — retraining when possible, replacing when necessary — and prioritize reliability and consistency over lowest cost. • Track all active and upcoming deployments, along with issue tracking, in a centralized system. • Clearly define scope, timelines, dependencies, and owners for each project. • Coordinate schedules across multiple clients, sites, and technicians, and proactively identify conflicts, risks, and capacity constraints. • Set clear client expectations around installation and service timelines, site readiness requirements, and what will happen during install or service visits. • Communicate proactively about delays, changes, or issues discovered on-site, along with next steps and resolution plans. • Confirm completion and readiness with the client before closing out a deployment.