• Manage and optimize your client’s work calendar, scheduling meetings, appointments, and events based on business priorities. • Coordinate meetings with internal teams, clients, and other stakeholders, ensuring efficient use of their time. • Organize and prioritize daily tasks, meetings, and follow-ups to ensure deadlines are met. • Handle business travel arrangements based on the client’s work schedule and specific needs. • Serve as the point of contact for your client’s emails, phone calls, and other professional communication, ensuring responses are timely and professional. • Manage and streamline the flow of information to ensure your client receives all the relevant updates and data they need. • Prepare and organize materials for meetings, including agendas, presentations, and reports. • Act as a liaison between your client and their internal teams, ensuring smooth communication and follow-through on tasks and initiatives. • Help manage positive and productive relationships with key stakeholders. • Provide logistical support for client-facing meetings, including coordination of schedules, follow-ups, and additional requirements. • Coordinate small-scale projects and tasks that align with your client’s strategic goals, tracking progress and ensuring all milestones are achieved. • Research and compile information as needed for ongoing tasks or initiatives. • Assist with ensuring deadlines are met, proactively following up on open tasks.

• Serve as the primary point of contact for prospective and existing clients via phone and email. • Schedule, reschedule, and coordinate appointments for multiple therapists. • Guide new clients through the intake process and assist with required documentation. • Verify insurance benefits and assist with basic billing and co-pay processing. • Maintain confidential client records with accuracy and professionalism. • Coordinate communication between clients and clinicians. • Monitor calendars to maximize scheduling efficiency. • Support general administrative projects and office operations as needed.

Role Description We're looking for a highly organized and reliable Remote Administrative Coordinator to provide administrative support, manage workflows, and ensure smooth day-to-day operations for clients and the team. This fully remote role is ideal for someone who enjoys organization, clear communication, and keeping multiple moving parts on track. This position is perfect for self-motivated individuals who can work independently while using established systems, training, and tools provided. - Manage client communications, documentation, and records - Coordinate schedules, appointments, and follow-ups - Support administrative workflows and ensure deadlines are met - Maintain accurate records and track important details - Provide professional, friendly support to clients and team members - Assist with process improvements and internal system updates Qualifications - Strong organizational and communication skills - Experience in administrative support, customer service, or coordination (preferred but not required) - Ability to work independently in a remote environment - Detail-oriented, dependable, and tech-comfortable - Comfortable learning and using digital tools and workflows - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - 100% remote flexibility - Structured onboarding and ongoing training - Clear processes and tools for success - Opportunities for long-term growth within a supportive team

Role Description At Plainfield Counseling Center, we believe that seeking mental health support should be a welcoming, compassionate experience from the very first interaction. We're looking for a Remote Administrative Assistant who is highly organized, empathetic, and passionate about providing exceptional client service. As the first point of contact for our practice, you'll help create a positive experience for clients while supporting our therapists through efficient scheduling, communication, and administrative coordination. This is an excellent opportunity for someone looking to build a career in healthcare administration while making a meaningful impact every day. What Success Looks Like: - Become familiar with our practice management systems, intake procedures, and day-to-day operations. - Work closely with our clinical team to ensure every client receives timely, professional, and compassionate support. - Improve workflows, maintain accurate records, and ensure therapists can focus on delivering outstanding care. Responsibilities - Serve as the primary point of contact for prospective and existing clients via phone and email. - Schedule, reschedule, and coordinate appointments for multiple therapists. - Guide new clients through the intake process and assist with required documentation. - Verify insurance benefits and assist with basic billing and co-pay processing. - Maintain confidential client records with accuracy and professionalism. - Coordinate communication between clients and clinicians. - Monitor calendars to maximize scheduling efficiency. - Support general administrative projects and office operations as needed. Qualifications - Excellent written and verbal communication skills. - Friendly, compassionate, and professional customer service approach. - Strong organizational and multitasking abilities. - High attention to detail and accuracy. - Comfortable learning new technology, including scheduling platforms and Electronic Health Record (EHR) systems. - Reliable high-speed internet and a private home office environment. - Ability to handle confidential information with discretion and professionalism. Preferred Qualifications - Previous experience in an administrative, receptionist, customer service, or healthcare support role. - Experience with medical scheduling, insurance verification, or healthcare billing. - Familiarity with HIPAA regulations or healthcare privacy practices. - Interest in psychology, counseling, or behavioral health. Benefits - Competitive salary - Fully remote work environment - Paid time off and holidays - Health, dental, and vision insurance (where applicable) - Professional development opportunities - Supportive and collaborative team culture - Opportunities for career growth How to Apply If you're an organized, compassionate professional who enjoys helping others and thrives in a fast-paced remote environment, we'd love to hear from you. Please submit your resume along with a brief cover letter telling us why you're interested in joining Plainfield Counseling Center. We look forward to meeting you!