Own the vision, structure, and operating model for the global Sales Engineering organization Define engagement models, coverage strategy, and prioritization frameworks aligned to revenue goals and sales motions Establish scalable, repeatable standards for demos, proofs of concept, and technical evaluations across segments and regions Define, track, and evolve KPIs for Sales Engineering effectiveness, efficiency, and impact, using data to drive continuous improvement Lead, coach, and develop a high-performing team of Sales Engineers, including hiring, onboarding, performance management, and career progression Establish clear role expectations, skill frameworks, and growth paths for individual contributors and senior SEs Build a culture of technical excellence, customer empathy, accountability, and continuous learning Own onboarding and ongoing technical enablement for Sales Engineers and broader customer-facing teams Ensure consistent technical positioning, messaging, and differentiation across buyer personas and stages of the sales cycle Partner with Product Marketing to shape how Portnox is positioned against competitors and alternatives such as VPNs, NAC incumbents, and ZTNA or SASE offerings Serve as a strategic partner to Sales leadership on deal strategy, resource planning, and forecast risk related to technical evaluations Collaborate with Product and Engineering to provide structured field feedback that influences roadmap, integrations, and usability Partner with Customer Experience to ensure continuity between pre-sales expectations and post-sales success Act as the senior technical escalation point for complex evaluations, strategic opportunities, or high-risk deals when required Provide guidance on architecture, security posture, and deployment models without becoming a default deal-level contributor Maintain deep awareness of how customers evaluate Portnox in real-world environments and how competitors position against us Ensure accurate and consistent documentation of technical activity, outcomes, and insights within Salesforce and related systems Drive adoption of tools, templates, and automation that improve consistency, visibility, and scale

Who We Are Renew Home is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America. We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort — and cleaner energy for everyone. We are an Equal Opportunity employer striving to create a diverse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard. We strongly encourage candidates to check out our website at www.renewhome.com  to learn more about the world-changing work we are doing. Role Summary Renew Home is seeking a Sales Engineer to provide technical sales support for one of our core utility offerings while serving as a key technical subject-matter expert across the organization. Energy Shift Capacity is a utility-grade virtual power plant solution that aggregates connected residential devices to deliver reliable, dispatchable grid capacity. In this role, you will act as the technical authority supporting utility and partner engagements—ensuring Energy Shift Capacity is clearly understood, accurately scoped, and positioned for successful deployment. You will work in close partnership with the Partnerships team, which owns pipeline progression from concept through close, by leading technical discovery, validating solution design, and supporting proposal and SOW development. In parallel, you will engage deeply with Product, Engineering, Analytics, Marketing, and Customer Success to translate market needs into clear technical context, ensure alignment on capabilities and roadmap, and support consistent, accurate external messaging. This role plays a critical connective function—bridging external utility and partner requirements with internal teams to enable confident selling, clean handoffs to Customer Success, and scalable execution. This role reports to the Senior Director of Partnerships. What You Will Do Provide Technical Sales Engineering Support - Serve as the technical counterpart to Partnerships in utility and partner-facing meetings. - Lead technical discovery sessions to clarify requirements, constraints, and feasibility. - Support proposal development by validating technical assumptions and solution design. Represent Renew Home Externally - Act as a technical expert in meetings with utility engineers, planners, DERMS, and implementation partners. - Address questions related to solution capabilities, dispatch operations, performance expectations, Measurement & Verification (M&V), and grid impact. - Communicate complex technical concepts clearly and credibly to technical and non-technical audiences. Support Scoping and Commercial Readiness - Review and validate technical inputs to proposals and Scopes of Work. - Ensure alignment between commercial commitments, operational capabilities, and M&V requirements. - Serve as a technical checkpoint prior to contract execution. Coordinate Across Partners and Internal Teams - Work closely with DERMS providers and implementation contractors to support integrations, workflows, and reporting expectations. - Partner with Product, Product Marketing, and Engineering to stay current on ESC capabilities and roadmap considerations. - Collaborate with Customer Success to ensure a smooth transition from pre-sales to delivery. Enable Clean Handoffs and Scalable Execution - Support structured handoffs from Partnerships to Customer Success following contract close. - Provide context, documentation, and technical clarity to enable successful program execution. - Contribute feedback from utility and partner engagements to inform ongoing product improvements.

• Present Cohesity technology to customer technical leaders/experts • Conduct discovery workshops with customers • Develop high-level architectural alternatives and design plans • Help plan and conduct technical demos and Proof of Concepts (POCs) • Provide technical information for RFPs/RFIs • Provide technical review for all account team proposals • Liaison with Product Management and Engineering • Act as technical point of escalation for architectural and design decisions

• Develop technical solutions based on customer requirements and needs by leveraging the FNTS product offerings. • Collaborate with the sales team, FNTS architecture and service delivery team, and project management teams and with vendors to create solutions for customers. • Provide leadership to the organization leading to improvement of the current product offerings and new product and service development. • Considering the artistry of the opportunity, present technical solution options and consult with the client on recommendations. • Consult with sales executives and brand leadership to develop strategies and plans for key accounts. • Create document & analyze market and competitive data, pricing, value proposition, and TCO/ROI analysis. • Understand the client technical organization and identify key contacts within strategic accounts and develop and maintain relationships. • Ability to learn and become a subject matter expert on assigned FNTS products, FNTS solutions, partner products and partner solutions. • Provides expertise & consultation to lead client facing engagements. • Create quality deliverables to ensure the proposed solution or design is accurate and compelling. • Supports client due diligence and scoping activities. • Completes sales certification and accreditations for major partners and resellers. • Review proposals w/ sales and brand team to ensure they meet the customer requirements. • Participate in tradeshows, seminars, customer and partner events as needed