Role Description We're looking for a detail-oriented and proactive Scheduling & Support Manager to help coordinate day-to-day operations, manage schedules, and ensure processes run smoothly from start to finish. This fully remote role is ideal for someone who thrives in structured workflows, enjoys keeping tasks organized, and excels at supporting both clients and internal teams. In this role, you'll use established systems, tools, and training to assist with scheduling, client requests, and workflow coordination. You'll work independently to track timelines, maintain accurate records, and ensure tasks are completed efficiently while delivering a professional, high-quality experience. What You'll Do: - Coordinate appointments, timelines, and key deadlines - Monitor workflow progress to ensure tasks are completed accurately and on time - Communicate with clients and team members to gather and confirm details - Track updates, monitor outstanding items, and follow up as needed - Maintain organized digital records and documentation - Identify opportunities to improve workflow efficiency and maintain smooth operations Qualifications - Strong organizational and communication skills - Ability to manage multiple tasks and prioritize effectively - Experience in scheduling, administrative coordination, workflow management, or customer support (preferred, not required) - Comfortable working independently in a remote environment - Detail-focused, dependable, and tech-savvy - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - Fully remote flexibility - Structured onboarding and ongoing support - Clear systems and processes designed for success - Long-term growth opportunities within a collaborative team

• Reporting to the Director of Asset Management, the Regional Maintenance Manager will plan, implement and review all aspects of property preventative maintenance operations and services. • Establish and monitor preventive maintenance procedures in conjunction with on-site maintenance personnel to include preparatory measures for any/all required inspections and safety measures. • Travel to assigned communities to prepare properties for NSPIRE. • Lead onsite teams to achieve the highest scores possible. • Lead monthly calls and contribute to stabilization calls for assigned properties within portfolio providing updates for each individual property monthly. • Oversight and management of 24-hour deficiencies, as well as continued follow up on all 30/60-day deficiencies post inspection. • Develop and train onsite teams to increase the level of knowledge and NSPIRE standards to achieve regional/company goals and objectives. • Assistance of monitoring HappyCo along with the Asset Management team to ensure accuracy and proper usage by onsite teams. • Monthly review of all HappyCo scorecards. • Work with Asset Manager and Operations to establish maintenance standards and programs to include scheduling of routine maintenance, preventative maintenance, safety, inventory control, and compliance. • Ensure quality workmanship and timely implementation of maintenance policies and procedures in the most cost effective manner, while keeping within compliance guidelines. • Assist in evaluating current and prospective maintenance related employees. • Ensure all Maintenance Shops/Areas are organized, safe, and in professional order. • Participate in capital forecasting and capital project management (tracking bids, follow up, etc.) • Identify potential short and long-term maintenance issues in their assigned regions. • Report specific needs and deficiencies on individual properties to the Operations team. • Assist in coordinating purchases of major tools to ensure the best quality and price available, especially negotiating costs on parts and supplies used by all properties.

• Het gezicht van de organisatie zijn en het eerste aanspreekpunt voor klanten. • Klanten begeleiden tijdens het volledige verkoopproces. • Telefonische, online en persoonlijke gesprekken voeren met klanten. • Warme leads opvolgen en klantrelaties onderhouden. • Wensen en behoeften van de klant inventariseren en passend advies geven. • Offertes opstellen en opvolgen. • Klanten begeleiden gedurende het verkooptraject. • Presentaties, informatiebijeenkomsten en evenementen verzorgen. • Commerciële kansen signaleren en bijdragen aan de groei van de organisatie.

• Manage a high volume of concurrent health plan integration workflows, ensuring seamless coordination between internal stakeholders and external carrier technical contacts. • Drive the end-to-end implementation process for payer integrations, overcoming communication or technical barriers to see high-priority data configurations through to completion. • Analyze complex backend data structures, implementation protocols, and integration elements—including 837/835 transaction loops, electronic funds transfers (EFT), and provider configuration profiles—to map the most efficient deployment paths. • Identify integration, billing, and system configuration risks early in the implementation cycle and proactively implement mitigation strategies. • Partner closely with cross-functional technical and non-technical teams to align external payer systems with internal revenue cycle infrastructure. • Maintain a deep, updated understanding of funding structures, benefit designs, compliance requirements, and industry-standard integration practices. • Execute proactive revenue cycle measures during the onboarding phase to ensure clean upstream configuration, healthy billing habits, and strong financial outcomes. • Contribute actively to the continuous improvement of onboarding documentation, deployment checklists, and standard operating procedures to scale our operational efficiency.