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Veeam Software

Your Single Backup and Data Management Platform for Cloud, Virtual and Physical

System Reliability Engineer

DevOps EngineerDevOps EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 2006H1B SponsorCompany SiteLinkedIn

Location

Costa Rica

Posted

2 days ago

Salary

0

Seniority

Senior

Job Description

System Reliability Engineer

Veeam Software

• Ensure monitoring and uninterrupted operation of company services • Write and maintain alerting rules and runbooks • Perform triage of incoming incidents and initial diagnosis of issues • Build and maintain escalation chains for incident response • Perform technical incident resolution activities according to runbooks • Participate in on-call rotations and post-incident reviews (RCA/postmortems) • Continuously improve observability coverage and reduce alert noise/false positives • Collaborate with development and infrastructure teams to identify reliability risks and implement preventive measures

Job Requirements

  • Experience with observability tools (Grafana, ELK, VictoriaMetrics)
  • Experience working with Linux
  • Experience working with Kubernetes (k8s)
  • Experience with AWS and Azure cloud platforms
  • Ability to analyze incidents, identify root causes, and propose remediation steps

Benefits

  • Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
  • Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
  • Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
  • Retirement and social security contributions through Costa Rica's statutory programs
  • Life insurance equal to 24x monthly salary, plus disability and funeral coverage
  • Daily cafeteria subsidy
  • Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

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