• Lead scoping/discovery calls with clients to document design requirements • Prepare Statements of Work (SOW) and deliver to clients within SLA guidelines • Project manage all projects from “kickoff call” to UAT (user acceptance testing) and signoff • Lead the implementation efforts for multiple projects in various phases of implementation • Meet directly with client's business users to communicate functionality of the software, and walk through the integration within their end-system • Work with client’s technical team to facilitate the integration, communicate technical objectives and provide custom solutions • Advise client on configuration and implementation options based on industry best practices • Ensure that all implementation methodology deliverables are complete and on-time • Generate timely project status, time, and expense reports as requested by management • Provide customer support in local time zone and contributes to customer self-service tools

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources; • Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; • Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; • Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; • Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; • Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities; • Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

• Serve as the technical lead in pre-sales conversations—partnering with account executives to scope, solution, and articulate the value of LanceDB for customer-specific workflows. • Lead technical discovery and architecture design sessions with prospects across verticals including AI infra, LLM ops, and multimodal data pipelines. • Build and deliver custom demos and proof-of-concepts to highlight how LanceDB solves challenging RAG, vector search, and feature engineering problems. • Act as the bridge between customer pain points and our engineering/product teams—informing roadmap priorities with real-world feedback. • Partner closely with design partners and early adopters to ensure successful onboarding and expansion. • Champion a superior developer experience with a sharp focus on documentation, SDK ergonomics, and integration workflows.

• Lead technical onboarding, training programs, and certifications for partner engineers • Partner with alliances and field teams to support proofs-of-concept and design reviews • Author and maintain partner-facing technical assets • Act as the primary technical liaison between partners and internal teams • Participate in joint business planning and support regional marketing events • Drive ecosystem adoption by sharing best practices through technical blogs and presentations