Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.
Partner Solutions Architect
Location
Colombia
Posted
18 hours ago
Salary
0
Seniority
Lead
Job Description
Partner Solutions Architect
Datadog
• Ensure the successful onboarding, training, enablement, and certification of partner technical resources; • Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; • Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; • Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; • Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; • Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities; • Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.
Job Requirements
- Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
- Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role
- A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
- Confident presentation skills
- Desired hands-on experience in two or more of the following areas:
- Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
- Public Cloud: AWS, Azure, GCP, or Alibaba
- Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
- Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
- Config Mgmt: Terraform, Ansible, Puppet, Chef
- CI / CD: Jenkins, Gitlab
- Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.)
- Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM)
- Previous experience with root-cause-analysis, troubleshooting, debugging
Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
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